Dotdigital マーケティングオートメーション
メールマーケティング、SMS、SNSとチャット、LINEによるマーケティングの自動化
アプリのハイライト
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動作検証済み：オンラインストアへの影響低
キー値セクション
マーケティングの自動化
顧客へのエンゲージメントを１つのプラットフォームから管理し、メールマーケティング、広告、SNSなどを活用した顧客体験を提供しましょう。
オンラインストアと連携
Shopifyと連携して安易に顧客情報を同期しましょう。同期した情報を基にマーケティングの取り組みを実現しましょう。
顧客の育成
自社に沿った顧客体験を提供しながら、新規顧客の獲得から既存の育成まで行いましょう。
記事のサムネイルのギャラリー
アプリの詳細
Dotdigital マーケティングオートメーション
公開日
シームレスに適合
- Shopify Flow
以下と統合：
- Loyalty Lion
- Zapier
- Eventbrite
- インスタグラム
- フェイスブック
- グーグルアドセンス
Dotdigital マーケティングオートメーション
公開日
シームレスに適合
- Shopify Flow
以下と統合：
- Loyalty Lion
- Zapier
- Eventbrite
- インスタグラム
- フェイスブック
- グーグルアドセンス
外部料金が適用される場合があります。外部プロバイダーが請求するため、Shopify請求書には表示されません。
無料インストール
月額費用につきましては、顧客数と年間のメール送信数により異なります。詳細につきましては、お問い合わせください。
レビュー
レビュー一覧
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Core Products International, Inc.
ロケーション アメリカ合衆国アプリの利用時間 3年以上Working with DotDigital and our account manager Priscylla has been amazing. The product is great and the support is even better.
開発者の返信
2022年9月30日Heyyyy Core Products International, Inc. 👋
Thanks for writing a review about us 🙌
Regards
Darren H
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Hotshoppa
ロケーション オーストラリアアプリの利用時間 9ヶ月After signing up with Dotdigital we've been very pleased with their excellent level of customer service, professionalism & quality of product. In particular a special thanks to Kayla who has been an absolute superstar!
開発者の返信
2022年7月1日Hey Hotshoppa 👋
YAY, thanks for leaving us a review 🙌
Regards
Darren H
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Queen B
ロケーション オーストラリアアプリの利用時間 約1年Dotdigital is an absolutely appalling app in a myriad of ways
- it was extremely complicated to set up (it took weeks) and ultimately you will end up sending emails from a noreply email address which sends a bad message to your customers about how much you want to hear from them! This alone should make you run a million miles the other way... you don't appreciate noreply email addresses as a consumer, so don't do it to your customers!
- expensive (it costs many times competitor products that perform better, have better reviews and are much simpler to implement)
- extremely difficult to implement and they don't like to assist... you'll have an 'account manager' who will quickly go through their extremely complicated app but they basically want you to pay them to set up emails for them. When I looked to find a dotdigital expert on Airtasker there were none because it is not a popular app.
- to top it all off the app then sent an email to our entire Shopify customer database - past and present - subscribed and unsubscribed - with no permission or warning which meant we were inundated with calls and emails from concerned customers thinking they were being phished or our website had been hacked. They also told me that this had happened before causing huge angst for customers prior to me. It is only a fundamentally flawed email software program that would sent out an email to an entire customer base with no warning. I wish someone had warned me before I spent thousands more than i needed to on an app that is overly complicated and ultimately doesn't deliver as well as far cheaper competitors. Having struggled to set up any email flows with dotdigital because it was so complicated, I have had no issues in setting up 4 email flows with Klaviyo (ie the problem is with dotdigital not with my skills after 22 years in business)! Take this as a heads up and research thoroughly before you go down this path. I regret it enormously.開発者の返信
2022年6月9日Hey QueenB,
I’m sorry to hear you haven’t been satisfied with our product and services. I know you’ve been speaking with my colleagues about these issues already. I thought it was important to come back on a few of the points you’ve made:
- Shopify installation process: This is quick and easy for the majority of our customers. We’ve made it even easier recently by introducing a new wizard in our 22two release in May (outlined in this article: https://support.dotdigital.com/hc/en-gb/articles/115000061490-Set-up-Shopify-with-Dotdigital). I’m sorry if you ran into issues that delayed things getting set up. It’s rare we run into issues, but, occasionally it can happen as each customer’s situation/environment is unique
- No-reply from addresses: Customers have many options and flexibility in using custom from addresses and branded domains: https://support.dotdigital.com/hc/en-gb/articles/115000247204-All-about-branded-domains-or-sending-with-a-custom-from-address-CFA-
- Training/guidance: Our Customer Success Managers are happy to guide customers on using our product(s) - it’s something they do all the time. If you’re looking for a deep-dive session into a specific feature/function, that’ll sometimes need a dedicated training session delivered by our Training Team
- Unexpected email send: It’s not appropriate for us to respond specifically or directly on the circumstances leading to this incident. We don’t believe this was directly initiated by an action in our Technology or by our Team. Having said that, we’re going to assess whether we could introduce more in-app notifications/alerts to give our customers additional opportunities to avoid this outcome in the future. Overall, we’re really sorry and disappointed this happened, we know it wasn’t what you expected or intended.Regards
Darren H
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