Dotdigital マーケティングオートメーション
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無料インストール。 追加料金が適用される場合があります。
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- 4.4 (19)
- 開発者
- Dotdigital
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届かないメールに、もう時間もお金も使わない。日本語サポートも充実、安心できるメールマーケティングを！平均開封60%、CVR5％を目指しませんか？
売上の機会損失は、カゴ落ちしたその瞬間に起きています。dotdigitalはShopifyのデータと連携し、配信スピードをしっかり担保しつつ、カゴ落ち・閲覧離脱・再購入・再入荷通知を自動で配信。メール・LINE・SMS・プッシュ通知を一つのツールで管理できます。 docomo・au・SoftBankのキャリアメールにも高い到達率で届くため、日本市場特有の配信課題も解決。昭和西川やKINTO、BONAVENTURAなど国内4,500社以上が活用するグローバルプラットフォームです。14日間の無料トライアル、ぜひお試しください。
- マルチチャネルマーケティングオートメーション ・メール、SMS、LINE、広告、ウェブ、ソーシャルメディア、アプリ通知など、あらゆるチャネルを活用 ・セッシ
- ShopifyやMCP、他ツールとシームレスなデータ連携 ・ChatGPT, Claude AI, Perplexity, Co-pilotなどと連携し、デ
- 独自AIによるデータ分析やコンテンツ作成 ・顧客セグメントを自動作成し、最適なターゲティングを実施 ・AIによるオーディエンス分析でエンゲージメントを向上
- データ主導のEC成長戦略 ・RFM分析、カート放棄分析、顧客行動予測などの高度なデータ分析機能を搭載 ・リアルタイムデータを活用し、購入促進・リテンション施
- メール配信から広告連携をして、オーディエンスを同期 ・メールを開封しなかったお客様に対してのみ広告運用を行う ・購入したお客様はオーディエンスから自動削除が可
言語
英語、 フランス語、 スペイン語、 イタリア語、 オランダ語、 ポルトガル語 (ポルトガル)、 タイ語、 マレー語、 インドネシア語、 ロシア語、 ドイツ語、 日本語、と 韓国語
連携対象システム・アプリ
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ビジネスに最適なプランをお選びください。
Shopify請求書とは別に、Dotdigitalによる外部請求がある場合があります。 詳しくはこちら
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レビュー (19)
I've been using the Dot Digital platform for around 5 years now. The platform is very intuitive and the account management / support is next level.
Chris in the Sydney office has been so helpful in setting up our automations and is always very responsive when I need support.
Hey Activeskin 👋
YAY, your review is awesome. Thanks for sharing.
Regards
Darren H
Dotdigital is an absolutely appalling app in a myriad of ways
- it was extremely complicated to set up (it took weeks) and ultimately you will end up sending emails from a noreply email address which sends a bad message to your customers about how much you want to hear from them! This alone should make you run a million miles the other way... you don't appreciate noreply email addresses as a consumer, so don't do it to your customers!
- expensive (it costs many times competitor products that perform better, have better reviews and are much simpler to implement)
- extremely difficult to implement and they don't like to assist... you'll have an 'account manager' who will quickly go through their extremely complicated app but they basically want you to pay them to set up emails for them. When I looked to find a dotdigital expert on Airtasker there were none because it is not a popular app.
- to top it all off the app then sent an email to our entire Shopify customer database - past and present - subscribed and unsubscribed - with no permission or warning which meant we were inundated with calls and emails from concerned customers thinking they were being phished or our website had been hacked. They also told me that this had happened before causing huge angst for customers prior to me. It is only a fundamentally flawed email software program that would sent out an email to an entire customer base with no warning. I wish someone had warned me before I spent thousands more than i needed to on an app that is overly complicated and ultimately doesn't deliver as well as far cheaper competitors. Having struggled to set up any email flows with dotdigital because it was so complicated, I have had no issues in setting up 4 email flows with Klaviyo (ie the problem is with dotdigital not with my skills after 22 years in business)! Take this as a heads up and research thoroughly before you go down this path. I regret it enormously.
Hey QueenB,
I’m sorry to hear you haven’t been satisfied with our product and services. I know you’ve been speaking with my colleagues about these issues already. I thought it was important to come back on a few of the points you’ve made:
- Shopify installation process: This is quick and easy for the majority of our customers. We’ve made it even easier recently by introducing a new wizard in our 22two release in May (outlined in this article: https://support.dotdigital.com/hc/en-gb/articles/115000061490-Set-up-Shopify-with-Dotdigital). I’m sorry if you ran into issues that delayed things getting set up. It’s rare we run into issues, but, occasionally it can happen as each customer’s situation/environment is unique
- No-reply from addresses: Customers have many options and flexibility in using custom from addresses and branded domains: https://support.dotdigital.com/hc/en-gb/articles/115000247204-All-about-branded-domains-or-sending-with-a-custom-from-address-CFA-
- Training/guidance: Our Customer Success Managers are happy to guide customers on using our product(s) - it’s something they do all the time. If you’re looking for a deep-dive session into a specific feature/function, that’ll sometimes need a dedicated training session delivered by our Training Team
- Unexpected email send: It’s not appropriate for us to respond specifically or directly on the circumstances leading to this incident. We don’t believe this was directly initiated by an action in our Technology or by our Team. Having said that, we’re going to assess whether we could introduce more in-app notifications/alerts to give our customers additional opportunities to avoid this outcome in the future. Overall, we’re really sorry and disappointed this happened, we know it wasn’t what you expected or intended.
Regards
Darren H
Dot Digital is very easy to use across both email and SMS. The customer support is also excellent and has been a great help guiding us through the platform and set-up of automated campaigns.
Hey Calibre Menswear 👋
Thanks for writing a review about us, much appreciated.
Regards
Darren H
サポート
アプリのサポートは Dotdigital が提供しています。
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