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App only worked occasionally, took around a week of the trial for it to even start working, so I ended up not making much use of it. As I was just charged and didnt use it last month, wil be uninstalling.
I added your app but it is in our site but not convert into desire currency.shoing the different currency but in the store currency always only what the currency in my store not convert desired currency.this is useless for me
thanks
app is not working properly. there are many bugs and problems. in additional contact us button is not working for support
Currency converter feature not working for selected currencies
Hi BEST Currency Converter team,
I am writing to report a bug in the currency converter feature of your app. The function is not working for selected currencies, such as Polish zloty and euro.
I have installed the app on my phone and set it to English. I have also enabled all the functions in the app. However, when I try to convert Polish zloty or euro to another currency, the function does not work.
I have tried to reproduce the problem on a different phone and with a different internet connection, but the problem persists.
I would appreciate it if you could look into this issue and fix it as soon as possible.
Thank you for your time and attention to this matter.
Sincerely,
Oleksii
The app does not display our currency in a grammatically correct way. I asked support to update it and referred to a respected source (European Union portal) and the answer was: "I'm sorry but this is simply how we decided to display the Lev symbol ever since we launched the app. Everyone that has our app installed is seeing it without the dot and you can see it displayed the same even on our online demo store: https://doubly-2.myshopify.com. However if you find this situation to be negatively affecting your store, then I have to say that we understand if you decide to uninstall our app and try a different converter." So yeah, basically do not expect any support or professionalism - it is what it is.
This app is not good at all, it is said to be a trial for a month, while I installed it for about a week and then uninstalled it, still deducted my $9.95 The customer service is very rude, I will not use it again, ask for a refund, not recommended!
Doesn't work as expected with Shopify Payments. But try explaining that to the owners of this product.
hey, I can not change the currency by the flag. who last time change the currency everyone seeing who entering the website. I tried your paid version but same problems nothing has changed
tried what the directions said, but it was not effective
I've been receiving a lot of add to carts, but no sales. Out of confusion, I decided to figure out why. I discovered that the currency converter app was messing up the prices on my website. To clarify, imagine being on Amazon, you see a product for $45, you add it to cart, then at the checkout page, it's $450. I had to remove this app from my website.
I understand that bugs may happen with apps, but this is unacceptable. It probably cost me a bunch of sales. Not HAPPY.