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I had a really positive experience with the support team. They were very kind, patient, and did their best to help me resolve my issues and find the best possible solution for my needs, it was a pleasure communicating with them! One feature I’d love to see in the future would be more customization options for the currency selector, especially the ability to customize the dropdown typography and adjust its position on mobile. This would be very helpful for keeping the selector fully consistent with the website design.
Thank you for taking the time to leave us a review!
We're glad to hear that you found our team's support helpful and we'll certainly take note of your suggestion.
Essential for Indian stores selling globally: fixes PayPal INR errors and lets customers pay in USD/EUR while you receive INR.
Support team always on time, i got sorted on my issue and i was happy. i highly recommend this converter for shopify. GOod Job Guys
Thank you so much for taking the time to leave a review! Hope you enjoy using the app and have a great day!
We have been using the app since the 1st day. The support is very fast and helpful.
We're glad we could help! Thank you for the review and kind words!
After Further clarification, I realized the issue was based on a misunderstanding from my side, not the app itself. however, you can always contact them through their email which is shown in the privacy policy and the reason is from Shopify dashboard that it's not shown anywhere on the app page.
I'd like specifically thank Mrs. Mihai Dragan for her transparency, professionalism and quick responses throughout. She was very helpful in clarifying everything.
to be fair, I've kept my original review and updated it instead of deleting it.
wish you all the best
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is there a way to contact the developer ? i've been looking all around the app. store, there is no visible way to contact Grizzly Apps. SRL.
Hello George,
Thank you so much for the kind words. I'm happy we were able to clarify the situation!
As a note for other merchants, there are numerous ways that you can contact us, through your Shopify admin in the Apps section or through the Contact Us button from inside our app or on our website, or directly at support@grizzlyapps.com.
Thank you!
Best app just like name of the app
Thank you for the praise! Hope you enjoy using the app and have a great day!
The support from BEST Currency Converter team was absolutely outstanding. I was having trouble configuring the application on my own, and their team went above and beyond by actually going into my backend and helping set everything up properly.
What could have been a frustrating experience turned into a smooth and stress-free process thanks to their hands-on support. It’s rare to find a team that is this committed to making sure their app works perfectly for their customers. Highly recommend!
We're glad we could help. Thank you so much for the review and hope you enjoy using the app!
its not working
Thank you for the feedback and we're very sorry to hear that the app didn't work. We've contacted you via email with more details and instructions on how to fix the problem. Hope to hear from you to remedy the situation.
This app is randomly showing super high prices in euros to european customers, a 70US$ product is being shown as 5744 euros. I wrote to their support a couple of months ago and they never replied, then the error dissapeared and now is happening again. Stay away from this app.
Thank you for the review but we have replied to both your messages last year on the 17th of November and, at that time, we fixed the problem. We have contacted you again via email with more details.
nice
Thank you and hope you enjoy using the app!
