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the converter doesnt work
je veux suuprimer lapp
Pretty disappointed with this APP so far - I am certain it single handily caused a bug to my website which effected prices. Still waiting for a solution from their support team.
gghj
We actually lost hundreds of dollars in refunds as this app often will incorrectly convert prices (always lower) that the actual price. Customers purchase and then are extremely angry about being charged more. We've reached out 5 times to get it "fixed". Never was.
All they said is already have it installed? Well if i already had it installed then why isn't it working. I'm going to use another app.
I chose an upgrade plan but in vain. The App does not change the price when the picker is changed. Eg. the price in USD remains even when the picker is chosen to AUD.
Overcharged me for 12 months for the Free plan I’ve subscribed originally as I only used 5 currencies. No reply for my complaint email in which I’ve requested to cancel and refund. Bad very bad
What did they offer the close business during coronavirus pandemic?? BIG NOTHING, look at other Apps they really understand they offer what they could. #SELFISH
Hello,
We were contacted by you at the end of April with an email filled with profanities telling us to stop charging you. You then contacted Shopify to ask for a refund and we agreed to offer a refund, however seeing as how you didn’t pay the funds, we couldn’t offer one, but we did inform Shopify that if the payment was pending they could cancel it so you wouldn’t be charged at all for our app.
And after all that you still say that we did nothing to help you during this time? even after you were so disrespectful when communicating with us?
We understand that some of our clients have a difficult time during this period and try and help in any way we can.
Best wishes,
Mike.
Whenever I add an item to the cart, I have to click every time to choose the currency I want to display.