Downpay: Deposits made simple , 53 recensioni

So far, this app is just what we needed! We offer florals for weddings and other events, and this app allows us to take a deposit at the time of booking and remaining balance closer to the event date. Too soon to know for sure, but we are confident this will help increase our bookings.

Diana was so incredibly helpful in getting the app all set up for us and making sure the wording accurately reflected our specific payment schedule, and helped us find a work around so we can have a payment due X amount of days before shipping/delivery (rather than X amount of days after deposit). She made us feel like we could come back for anything else we needed help with, which is very much appreciated!

Haven't had much use of the app yet but the support team is fantastic! Had an issue that the team was able to resolve quickly and with great communication. Great app for anyone looking for a way to take deposits.

Great product, great support, and flexible development!

I provide the so-called Try Before You Buy service. My business model is a process like this;
The customer pays a rental fee to try the product, and if the customer decides to purchase it after the trial period, the customer pay the remaining balance, and if the customer does not purchase it, the customer returns it to my store.

Before using Downpay, I provided this TBYB service through a partial payment app. The risk of theft is always present, and several stolen transactions have actually occurred. I started looking for an alternative app and found Downpay.

As a result, Downpay was a great app for me.

Downpay can split a customer's payment. The customer promises to pay the full amount at the time of the first payment, only pays the down payment, and I can collect the remaining balance at my convenience.

We can make multiple down payment groups. Define a down payment group and select which products belong to that group. I have created more than 10 groups. It would be nice to be able to manage more easily.

By using pre-authorization, we can ensure that the remaining balance is collected. This is a big advantage over partial payment apps. Please note that the authorization period is 7 days (168 hours).

Also, the development cycle is fast. Hypehound always listens to customer feedback and actively incorporates it into Downpay. I feel that they value app users very much.

I restarted my TBYB service by Downpay and am currently satisfied. The risk of theft is greatly reduced.
It has also increased sales by making the purchasing process clearer for customers.

If you prodive TBYB that charges a trial fee like mine, Downpay is the best app I think.

Lastly, Diana provided excellent support. I really appreciate her. And thank you for providing the world with such a wonderful app!

The ability to offer deposit and pay-later options has not only increased my sales but also improved customer satisfaction. The setup was straightforward, and the app works flawlessly with Shopify’s existing features. What really stands out is the customer service - Diana and her team are incredibly responsive and helpful. Thank you!

- Sergio

Looking to collect a security deposit? Look no further. Excellent functionality, excellent pricing, and the customer service is second to none. They will be able to answer any questions you have and even implement new/custom functionality to make their app work perfectly for your application. Thanks to Diana for all of the 1 on 1 personalized help (including pages and pages of custom documentation detailing how I can implement her solution to my requests). Wow. 10/10

The app was fairly easy to setup. I had a few issues with how to take payments but I sent a chat request to their app team and Diana responded within minutes. She offered me some great options and even found a bug in my store that was causing the problem. No app is perfect but awesome customer service makes all things work out in the end. Diana and Dennis are that awesomeness.

Finding this app was heaven sent for my business! I am not very tech savvy but there was lots of easy to follow steps, and if you do get stuck on something like I did on some of the customization I needed, the customer service is fantastic! A special thank you to Diana, she was right there in chat support and took the time and help me get set up in minutes. Thank you Downpay! I highly recommend this app!

Wow! The customer support alone is worth using this app. Diana and Denis have helped us think through resolutions for our specific use case, which is taking partial payments for group trips on a travel site. Our main sticking point was needing to be able to set a specific date for the remaining payment to be made that wasn't tied to the original purchase date. DownPay has solved that issue! The app isn't overly engineered, and the integration and training process has been streamlined and simple. We tried multiple other apps before landing on DownPay. I would definitely recommend this app!

Your app is fantastic, it's the only app on Shopify that can successfully take a deposit and capture the remanding payment all in one. I have wasted weeks trying to sort this and speaking to developers where their app has thousands of good reviews but doesn't work! Please feel free to share this review. Thanks! BEST APP ON SHOPIFY

Super helpful customer service!