Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 0% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
21 de março de 2024

After searching and searching for different options, this was the only app that not only exactly matched what we needed (deposit on only certain items with easily configurable options) but also had fantastic levels of support. Big thanks to Diana and team!

Deviate Cycles
Reino Unido
12 months usando a aplicação
Questão respondida por Hypehound 19 de abril de 2024

Big thanks for your early support and we're so happy to help!

20 de fevereiro de 2024

We found it! An app that did exactly what we needed. With so many apps in the store it's hard to find a great solution that is backed by a team that is so helpful. Inevitably you will need support (that's Shopify and themes working with apps and getting everything to play nice), and each time they have been so responsive and helpful, even recommending other apps that will help our store! Thanks Team! :-)

Gainsville
Austrália
7 months usando a aplicação
1 de maio de 2024

We started using Downpay about a week ago to run a free trial promotion, having customers put down a deposit for shipping. We are really happy with the app's functionality and customization options. Support has been incredible! We ran into a couple minor issues because of the way our theme is customized and Diana and Denis and team have gone above and beyond to jump in and help us figure things out. It's been a great experience - highly recommend!

JubileeTV
Estados Unidos
20 days usando a aplicação
20 de abril de 2024

The support offered by Diana has been exceptional. She even went to the lengths of recording a video of on-screen actions to show us how to create a solution that was causing us a headache. The app itself allows us to take a deposit in a way that no others could, and removes accounting problems that other apps create by trying to short-cut the manner in which the deposit is dealt with. We have very particular requirements in the way in which the remaining balance is to be taken and Downpay/Diana have allowed us to find a way to do this.

Craze Central
Reino Unido
9 days usando a aplicação
15 de abril de 2024

Everything is very easy to use, and the customer service is very quick and efficient! Had questions about customers changing their second deferred payment method, and the resolution was so simple! Love this app!

HB Florals
Canadá
2 months usando a aplicação
29 de fevereiro de 2024

I have never come across any app support as helpful as Diana from Downpay - 10/10! Its a brilliant app, but what makes it amazing for me is the team.

Pixel and Press
Reino Unido
4 months usando a aplicação
25 de janeiro de 2024

I have been using Downpay for a few months, It has been great to be able to take final payments for products with out bothering our customers. We have several unique challenges with our product and the support team has been there to expertly customize the integration when ever needed. They are based in Canada and have perfect communication skills. Support goes above and beyond to rectify issues with genuine concern for your stores success. I would recommend The app! 5 Stars!

Ewing Family Farm
Canadá
4 months usando a aplicação
7 de março de 2024

I had help today from Diana and we was absolutely amazing after a long day, she was an angel and fixed everything for me went over and above.couldnt be happier with everything she done for us

TheForeverYouCollection
Reino Unido
About 2 months usando a aplicação
6 de março de 2024

Fantastic! The set up was easy and smooth. Diana was able to answer all my questions and walk me through the details of set up. We're launching a pre-sale for a brand new product and asking customers to submit a deposit to secure their items. Downpay has all the features, infrastructure and integrations we needed. Very well built product. Thank-you!

Crowd Compass
Estados Unidos
6 days usando a aplicação
12 de fevereiro de 2024

Haven't had much use of the app yet but the support team is fantastic! Had an issue that the team was able to resolve quickly and with great communication. Great app for anyone looking for a way to take deposits.

Roomwipe
Estados Unidos
About 2 months usando a aplicação