レビュー (74)

総合評価
4.7
評価レベルごとの件数
  • 評価の93%は5つ星です
  • 評価の1%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の5%は1つ星です
編集日:2024年8月22日

Important update!

The app support contacted me. They helped me understand how the program works and made the necessary settings. Now everything works great!

Many thanks to the guys for their work, I am changing the rating of their app to 5.

Keep it up!

===========

My company is forced to use this application until we find a more convenient one, even if it means changing the service provider.

It is essential for our company to deliver our products to customers ONLY through parcel terminals. Unfortunately, the program does not provide such an option and by default the goods are transferred to the customer by courier, which makes delivery approximately TWICE as expensive.

We contacted support, but, unfortunately, they refused to help us :( Now we are looking for another service provider and another application.

Keep-n-Trip. Outdoor accessories manufacture
リトアニア
アプリの使用期間:6ヶ月
WebShopAssistが返信しました 2024年8月19日

Hello,

Our integration supports delivery to parcel terminals.
You can find details in the app's help page, in the "Delivery to pickup points" section.
Please send an email to support@webshopassist.com so we can provide more details.

2024年10月15日

DPD is an excellent choice for parcel shipping, especially with the premium package. It handles pick-up points at checkout seamlessly and greatly simplifies the shipping process. I highly recommend it if you're using DPD for deliveries. The customer service is quick and helpful.

NAIL SHOP
ハンガリー
アプリの使用期間:1年以上
WebShopAssistが返信しました 2024年10月16日

Thank you for your review!

2024年9月22日

Everything worked just fine and rating would be high, however after few months the app stopped communicating with DPD so it became quite useless. We are now trying for two months get it back on - app support team promises help with integration but their help was in telling us go and solve it with DPD - good luck trying to do that when you dont understand technology.

We give it last week to try to resolve and than we have to uninstall as it does not make sense to pay for something that has no use.

DoRámu
チェコ
アプリの使用期間:4ヶ月
WebShopAssistが返信しました 2024年9月24日

Hi there,

The app still works just fine for many other customers.
As we mentioned before, your DPD account has an issue which needs to be solved by DPD.
If you cannot clarify the issue with DPD, please put us in touch with your DPD account manager or provide your account details so we can act on your behalf and clarify with DPD.

Kind regards

2024年10月23日

Best support and great I I can only recommend!

Markiza Moda Italiana
スロバキア
アプリの使用期間:3年弱
WebShopAssistが返信しました 2024年10月25日

Thank you!

2024年7月31日

This is a must have app if your run a shopify store and use DPD. I can not express how good the support is. Bogdan even made an adjustment to the app so we could get certain info for the DPD collection (something dpd removed from their own booking app recently). This app even resolves printing issues that DPD refuse to fix and support. It is very simple to use and set up. We need more developers like this!!!

Vincent and Barn
イギリス
アプリの使用期間:12ヶ月
WebShopAssistが返信しました 2024年8月1日

Thank you very much for your review!

2024年11月5日

Bogdan did very good job!
Thanks

Cojzla
スロベニア
アプリの使用期間:13日
WebShopAssistが返信しました 2024年11月7日

Thank you!

2024年11月5日

Seamless integration. Very good with pickups.

Loja do Inseto
ポルトガル
アプリの使用期間:8日
WebShopAssistが返信しました 2024年11月7日

Thank you for your review!

編集日:2024年10月31日

Everything is fine.

The Knotty Ones
リトアニア
アプリの使用期間:10日
2024年4月11日

Great app! Everything works fine and the client service is great.
Perhaps if it had the pick-up points before the payment method would be better.

Lolla Kids
ポルトガル
アプリの使用期間:約1年
WebShopAssistが返信しました 2024年4月12日

Thank you for your review!

2024年3月19日

Nice app. Fast and professional help. Thank you! Latvia

MOOP
ラトビア
アプリの使用期間:約2年
WebShopAssistが返信しました 2024年3月20日

Thank you for your review!