DrDownload Digital Downloads

I use this app for several weeks and I think it is very useful and convenient. Files are uploaded and downloaded quickly.
When I had an issue, the support quickly responded, made adjustments and the problem was solved.

Lässt sich leicht implementieren, es gibt Sicherheitsfeatures für die Dateien und - was mich restlos überzeugt hat - ein Support, der diesen Namen auch verdient. Man spricht miteinander auf Augenhöhe und wird als wertgeschätzter Kunde bis zum Ziel begleitet. Ich bin hochzufrieden!

Cool app and very helpful support. Would buy again. :) I use it for digital music and other digital merchandise.

My customers contacted me for a broken link issue on a Saturday. When I messaged the Customer support Sarah helped me out within 2 minutes and everthing was sorted out. Top quality Customer Support. Great app otherwise, love that I can customise the Email to my customers to make it fele personal. Pretty simple to use. Perfect app for people who sell PDF files and other downloads.

Just getting started Live Chat walked me through all the features AWESOME!! Very Helpful. Answered all my questions

Great app and fantastic customer support. In addition, it's very affordable - a lot of bang for your buck. Can't recommend it highly enough: A++!!!!

UPDATE 7/3/2024 I have been without service for 4 days and have had zero support from the app developer, customer support and even Shopify has not been able to communicate with them.
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I currently use this app. Presentation isn't a wow. very basic, but functions perfectly. My customer emails are sent in under a minute. No complaints. I've used chat and received help quickly. I would def recommend it.

I had some technical problems and contacted support via chat. The response time was super quick and even the problem was resolved in hours rather than days. In general, it's a great app for delivering digital files to customers. The enormous amount of data storage is great too -> especially with the higher plans! Try it yourself -> there ist a free plan available.

Works very well, easy to install and customer support is excellent. No code needed in the liquid, easy to set your emails so they fit the format of the store and got it working in 10 mins. Cant fault it.

A really great app that makes it easy and intuitive to provide digital downloads as well as combining digital and physical products. Perfect and very speedy customer service also!