Dripshipper: Coffee & Tea

Talk about the app that has it all. Very impressed with these guys (and gals) and their knowledge and speedy response times from customer service. From creating our own branding, and designing our own labeling, etc, this is a must for anyone looking to take a leap in the business world and hit the ground running! Thanks for your excellence team! A+

Dripshipper customer assistance is not helpful at all. It's actually quite terrible! Each issue I've had will get a basic response that seems like an AI response even when the AI tool says it's sending me to an actual human. I've had problems with our labels and they refuse to be helpful. I've had issues with invoices on orders as well and after explaining the issue several times I get a basic response back that is not helpful at all or even close to what I'm dealing with. I've asked for a phone number to call for assistance but they told me (via chat) that they can not help by telephone. I was planning on keeping my complaints to myself but the owner sent a message asking for a review. I would not spend the money at this company again unless something changes.

UPDATE 2/5:
Ok, I'm new to all of this online store & dropshipping stuff. I was grossly mistaken on who I was reviewing in my initial post. Dripshipper has actually been a great company, especially Aasiya. At first I thought otherwise but the more I learned of the process I discovered my complaints are towards a 3rd party company (SiteToBuy) that set up my Shopify online store and dripshipper app. If I could find a way to review them I would copy my initial review and share on their page.

I have been using Dripshipper's from about 6 months now and couldn't be happier. They make running my business so much easier. Highly recommend them.

NPR (Not Paid Review)
The support is there. Just be patient and persistent. No one is perfect but Dripshipper has helped me come a long way. They offer lots of help so you can succeed. If you succeed they succeed. If there’s an issue they work as a team to resolve it quickly and that is the most important part for me. I highly recommend Dripshipper!

Tayyab from the Dripshipper web design team is absolutely outstanding!
From start to finish, he made the entire process smooth, fast, and enjoyable. He completely transformed my Shopify store into a modern, professional, and eye-catching site that truly stands out.

Dripshipper is often available to provide support and resolves issues soon .

Excellent system, makes setting up a business easy. Love the support and learning about the industry.

These guys are very responsive, and have been amazing. I don't really have much experience with this process, but they can quickly fix anything I mess up and make it look great again

I’ve had an excellent experience using DripShipper. The quality of the products is outstanding, and the shipping speed is impressive. I really value the consistency of both the printed materials and the products themselves, as well as the wide variety of options they offer. The seamless connectivity with Shopify makes running my store so much easier, and whenever I’ve needed guidance, their support has been incredibly helpful. Overall, DripShipper has provided me with a reliable, professional, and enjoyable experience. Highly recommended!

This is a very lifechanging opportunity ,and flat out works. I knew nothing about coffee ,and now i sale it everyday on Amazon