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UPDATE - Support reached out and gave us guidance in how we can solve the problem. Looks like support's emails were also going into junk. Updating my rating from 2 stars to 4. Love this app but we are having trouble with emails going into junk folders. I reached out twice now to support and no one has responded.
Thank you for updating us on your experience with our Drop A Hint 2.0 app. We appreciate your feedback. We apologize for any inconvenience you experienced with support emails going into the junk folder. We're glad to hear that our support team reached out and provided guidance to help solve the problem. We understand your frustration with the delayed response and apologize for the inconvenience caused. We appreciate your understanding and willingness to update your rating to 4 stars. If you have any further questions or need any additional assistance, please don't hesitate to reach out. We're here to help and ensure your continued satisfaction with our app.
This app has quite a few features and customization options. Support is very helpful with setup as well as customization.
Thank you for sharing your feedback on our Drop A Hint 2.0 app. We're glad to hear that you appreciate the numerous features and customization options it offers. Providing helpful support for both setup and customization is a priority for us, and we're pleased to know that our team has been able to assist you effectively. If you have any further questions or need any additional support, please don't hesitate to reach out. We're here to help and ensure your satisfaction with our app.
So far this app has been useful but I'm still trying to figure out the settings and how to send text messages instead of emails.
Thank you for your review. We are glad you find Drop A Hint 2.0 a great addition to your business. Right now the SMS is optional and it is up to the user to select email or SMS delivery of the hint. Our next update will allow to the merchant to choose which method is the default one.
I'm testing out this app for the holiday season. I'm hoping that is has some positive results for me.
Thank you for your feedback on our Drop A Hint 2.0 app. We appreciate your interest in testing it out for the holiday season. We hope that the app proves to be beneficial for you and delivers positive results. If you have any questions or need any assistance during this testing phase, please don't hesitate to reach out. Thank you for choosing our Drop A Hint 2.0 app, and we wish you great success in the upcoming holiday season.
Cant turn text function on. found the request for constant reviews very annoying. Most people have not opened emails yet, so not great cut through yet.
Thank you for sharing your feedback. It is hard for us to understand your frustration. The SMS function is active for your account and our app has brought additional revenue for your brand at an amazing
X49.20 ROI which is amazing :) and only the beginning
We apologize for any inconvenience you experienced. We recommend monitoring the performance and adjusting your strategy accordingly. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing our Drop A Hint 2.0 app, and we're committed to continually enhancing your experience.
Been great so far! Upgrading so we can connect to our email app Klaviyo. Also great Customer Service!
Thank you for your feedback and for choosing our Drop A Hint 2.0 app! We're thrilled to hear that your experience has been great so far. Upgrading to connect with your email app Klaviyo will further enhance your marketing efforts. We're glad to know that our customer service has met your expectations as well. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you again for your support, and we're excited to continue serving you with our Drop A Hint 2.0 app!
Great app, was very easy to install and customize. The staff has been very responsive and helpful. 5 stars
Thank you for your feedback on our Drop A Hint 2.0 app. We're thrilled to hear that you found it great and that the installation and customization processes were easy for you. We take pride in providing responsive and helpful support, and we're glad that our staff has met your expectations. Your 5-star rating is greatly appreciated. If you have any further questions or need any assistance, please don't hesitate to reach out. Thank you for choosing our Drop A Hint 2.0 app.
Just added this app and it was easy to install and implement. No issues thus far as a new user. The configuration options are user friendly.
Thank you for your review. We are thrilled you are pleased with the Drop A Hint 2.0 app.
We strive to build high-performing yet easy-to-use tools to help the world of e-commerce.
I love this app. It works great and I have received a ton of sales from it. The customer service Is great & attentive. Super quick & easy set up!
Thank you for your feedback on our Drop A Hint 2.0 app. We're thrilled to hear that you love the app and that it has been working great for you, generating a ton of sales. We take pride in providing excellent customer service, and we're glad to know that our team has been attentive to your needs. We strive to make the set-up process quick and easy, and we're pleased that you found it to be so. If you have any further questions or need any additional assistance, please don't hesitate to reach out. Thank you for choosing our Drop A Hint 2.0 app, and we're here to support your continued success.
A quick response to a few small issues we were having and they were sorted seamlessly. Nice addition to our site with enough customisations available to make it fit our theme.