レビュー (88)
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So far so good, app is really easy to install, looks great on the website and pretty easy to customise. Looking forward to receiving some good results.
Thank you for your feedback on our Drop A Hint 2.0 app. We're delighted to hear that you're having a positive experience so far. We're glad that the installation process was easy for you and that the app looks great on your website. We appreciate your enthusiasm in customizing it to your liking. We share your excitement and hope that it brings you the desired results. If you have any questions or need any assistance along the way, please don't hesitate to reach out. Thank you for choosing our Drop A Hint 2.0 app, and we're here to support you every step of the way.
UPDATE - Support reached out and gave us guidance in how we can solve the problem. Looks like support's emails were also going into junk. Updating my rating from 2 stars to 4. Love this app but we are having trouble with emails going into junk folders. I reached out twice now to support and no one has responded.
Thank you for updating us on your experience with our Drop A Hint 2.0 app. We appreciate your feedback. We apologize for any inconvenience you experienced with support emails going into the junk folder. We're glad to hear that our support team reached out and provided guidance to help solve the problem. We understand your frustration with the delayed response and apologize for the inconvenience caused. We appreciate your understanding and willingness to update your rating to 4 stars. If you have any further questions or need any additional assistance, please don't hesitate to reach out. We're here to help and ensure your continued satisfaction with our app.
So far this app has been useful but I'm still trying to figure out the settings and how to send text messages instead of emails.
Thank you for your review. We are glad you find Drop A Hint 2.0 a great addition to your business. Right now the SMS is optional and it is up to the user to select email or SMS delivery of the hint. Our next update will allow to the merchant to choose which method is the default one.
This app was a perfect fit for a jewelry site. I like how easy it was to install and customize. Support has been great and responds quickly.
Thank you for your feedback on our Drop A Hint 2.0 app. We're thrilled to hear that it was a perfect fit for your jewelry site. We're glad that you found the installation and customization process to be easy. Our support team takes pride in providing great assistance and responding promptly. If you have any further questions or need any additional support, please don't hesitate to reach out. Thank you for choosing our Drop A Hint 2.0 app, and we're here to ensure your continued satisfaction.
The app is great and the customer service is extremely reactive- we are very satisfied with our choice
Thank you for your feedback on our Drop A Hint 2.0 app. We're delighted to hear that you find the app great and that our customer service has been extremely reactive. Customer satisfaction is our top priority, and we're thrilled to know that we have met your expectations. If you have any further questions or need any assistance, please don't hesitate to reach out. Thank you for choosing our Drop A Hint 2.0 app, and we're here to continue providing you with excellent service and support.
Great feature! Really helped us connect with our customer in a new fresh way. Great for holiday and Valentine's season.
Thank you for your feedback on our Drop A Hint 2.0 app. We're delighted to hear that you find it to be a great feature that has helped you connect with your customers in a new and fresh way. We agree that it's particularly valuable during holiday and Valentine's seasons. If you have any further questions or need any assistance, please don't hesitate to reach out. Thank you for choosing our Drop A Hint 2.0 app, and we're here to support you in continuing to create meaningful connections with your customers.
So far so good! Enjoying this app. Still setting it up but its easy and seems to work great. I'm glad it can track analytics.
Thank you for your feedback on our Drop A Hint 2.0 app. We're glad to hear that you're enjoying it so far and finding it easy to set up. It's great to know that the app is working well for you. We understand the importance of tracking analytics, and we're pleased that this feature is meeting your needs. If you have any questions or need any assistance during the setup process or beyond, please don't hesitate to reach out. We're here to help and ensure your continued satisfaction with our app.
So far so good! I am really liking this experience with Drop A Hint. Their customization and integrations are really great!
Thank you for your feedback on our Drop A Hint 2.0 app. We're delighted to hear that you're having a positive experience so far and that you're enjoying the customization and integrations it offers. If you have any further questions or need any assistance, please don't hesitate to reach out. Thank you for choosing our Drop A Hint 2.0 app, and we're committed to providing you with a great experience throughout.
Easy to install, support team very quick to respond and helpful in making amends to templates and updating the emails.
Thank you for your feedback on our Drop A Hint 2.0 app. We're delighted to hear that you found it easy to install. Providing prompt and helpful support is a priority for us, and we're glad that our support team was quick to respond and assisted you in making amends to templates and updating the emails. If you have any further questions or need any assistance, please don't hesitate to reach out. We're here to help and ensure your continued satisfaction with our app.
Excellent customer service. We've been using Drop a Hint for the last two years. I had some issues while switching to their new app, and I received a prompt response with a resolution. Thank you, Marc, for your assistance!