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We used this app in the past and had to remove it for some time. We just added it back to our website and the customer service was great. They helped us set it up very fast. Thank you!
We are so happy you are pleased with our brand-new and much-improved version of the app. Our team is here to help you with whatever you need,
I have been wanting to add this feature to my website for a very long time, I added it a few months ago but found the app so complicated to use and ended up giving up on it. Today, I came on here absolutely determined to make it work and I'm almost there...
I have to be honest though if the help team weren't so quick and available to help, I probably would have given up again as the app is actually pretty confusing to use. I am fluent in all adobe software so I'm pretty good with stuff like this but I don't why I found this app so confusing and difficult.
I think the app is FULL of potential, it just isn't 100% there yet - it isn't as user-friendly as I would have liked it to be but I am still giving it five stars as the team has been absolutely incredible and have answered SO many questions on the live chat.
Thank you for sharing your experience with our Drop A Hint 2.0 app. We appreciate your honesty and feedback. We apologize for any confusion or difficulty you encountered while using the app. We understand that despite your familiarity with design software, our app presented some challenges. However, we're pleased to hear that our help team was quick and available to assist you, providing valuable support through the live chat. We acknowledge that there is room for improvement in terms of user-friendliness, and we value your input in helping us enhance the app further. Thank you for recognizing the potential of our app and for giving us a five-star rating. If you have any further questions or need ongoing assistance, please don't hesitate to reach out. We're here to help and ensure your satisfaction with our app.
We were looking to be able to customize our hint card so that we could have additional fields for our customers to fill out and this worked out great for us. We love that we can now also have a customized closing page with marketing content. The support team was extremely responsive and helpful in migrating us from v1 to 2.0. Appreciate their help and guidance throughout the process. Hoping that 2.0 will be a better experience for us and our customers.
What a great idea for an app! This one goes above and beyond what i expected. And the follow up when i reached out for direction was outstanding. Thanks again guys! You did good!
Thank you for your feedback on our Drop A Hint 2.0 app. We're thrilled to hear that you appreciate the idea behind it and that it exceeded your expectations. We take pride in going the extra mile to provide outstanding support and guidance, and we're glad that our follow-up met your needs. Your kind words mean a lot to us. If you have any further questions or need any additional assistance, please don't hesitate to reach out. We're here to help and ensure your continued satisfaction with our app. Thank you for choosing our Drop A Hint 2.0 app.
Just added this app and it was easy to install and implement. No issues thus far as a new user. The configuration options are user friendly.
Thank you for your review. We are thrilled you are pleased with the Drop A Hint 2.0 app.
We strive to build high-performing yet easy-to-use tools to help the world of e-commerce.
Really good so far! The app is easy to set-up and implement and the team responded quickly when I needed help.
Thank you for your feedback on our Drop A Hint 2.0 app. We're glad to hear that you find it really good so far. We take pride in ensuring that the set-up and implementation process is easy for our users. We're also delighted that our team was able to respond quickly and provide the assistance you needed. If you have any further questions or need any additional support, please don't hesitate to reach out. Thank you for choosing our Drop A Hint 2.0 app, and we're here to support you every step of the way.
I recommend Drop A Hint! Easy drag and drop builder for hint cards. The support team is very responsive and helpful to answer questions and help me with some custom code I am not sure how to approach! I set this app up ahead of Valentine's Day.
Thank you for your feedback and recommendation of our Drop A Hint 2.0 app. We're delighted to hear that you find the drag and drop builder for hint cards easy to use. We're also glad that our support team has been responsive and helpful in addressing your questions and assisting with custom code. It's great that you've set up the app ahead of Valentine's Day, taking advantage of this timely feature. If you have any further questions or need any additional assistance, please don't hesitate to reach out. Thank you for choosing our Drop A Hint 2.0 app, and we're here to support you in creating a memorable Valentine's Day experience for your customers.
So far so good... am just going through the install process but it seems to be easy to set up, excited to see if we get many conversions using this tool.
Thank you for your feedback and for choosing our Drop A Hint 2.0 app. We're glad to hear that the installation process has been smooth for you so far. We share your excitement and look forward to seeing the positive impact of this tool on your conversions. If you have any questions or need assistance along the way, please don't hesitate to reach out to our support team. Thank you again for using our Drop A Hint 2.0 app, and we wish you continued success with your store.
I'm still setting this up but I LOVE that it's even possible to send hints. It's been easy to set up. Once it's live and working I'll be able to adjust my rating to reflect how it actually works. So far so good though! Customer support has been great too.
Thank you for your feedback on our Drop A Hint 2.0 app. We're glad to hear that you love the concept of sending hints and that the setup process has been easy for you. We understand that you're still in the process of setting it up, and we appreciate your willingness to adjust your rating once you've experienced how it works in action. We're here to support you along the way, and our customer support team will be available to assist you whenever needed. If you have any questions or need any assistance, please don't hesitate to reach out. Thank you for choosing our Drop A Hint 2.0 app, and we're excited for you to see its full functionality and potential soon.
This is my first day using this app and loving the ability to customize! I needed some help with fonts and the card, and they responded immediately. I'm currently chatting with Marc, and he's been so helpful.
Can't wait to see if customers love this option as much as we do :)