Algemene beoordeling
4,7
Cijfers per recensieniveau
  • 81% recensies zijn 5 sterren
  • 13% recensies zijn 4 sterren
  • 2% recensies zijn 3 sterren
  • 2% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
4 februari 2024

This app is brilliant! Super easy to set up and straightforward integration into our product pages. The best thing is that it integrates with Klaviyo and adds profiles to our newsletter further funneling them into our ecosystem. Great concept - we love it!

Pottery For The Planet
Australië
13 dagen gebruiken de app
28 november 2023

Excellent customer service. We've been using Drop a Hint for the last two years. I had some issues while switching to their new app, and I received a prompt response with a resolution. Thank you, Marc, for your assistance!

Keanes Jewellers
Ierland
5 maanden gebruiken de app
26 september 2023

A quick response to a few small issues we were having and they were sorted seamlessly. Nice addition to our site with enough customisations available to make it fit our theme.

Mr Poppins+Co
Australië
12 dagen gebruiken de app
10 september 2023

literally the best feature and such a good team to contact

Galaxy View
Verenigd Koninkrijk
25 dagen gebruiken de app
7 september 2023

We were looking to be able to customize our hint card so that we could have additional fields for our customers to fill out and this worked out great for us. We love that we can now also have a customized closing page with marketing content. The support team was extremely responsive and helpful in migrating us from v1 to 2.0. Appreciate their help and guidance throughout the process. Hoping that 2.0 will be a better experience for us and our customers.

Tiny Tags
Verenigde Staten
Ongeveer 10 uur gebruiken de app
29 juli 2023

Brilliant app. Brilliant service. There app is really helpful for customers who are looking for gift ideas. Staff are always happy to help.

Nicky Robin Memorial Jewellery
Verenigd Koninkrijk
Bijna 2 jaar gebruiken de app
8 maart 2023

The app team on this app is so incredibly helpful. The admin isn't the most intuitive and the help documents don't really exist but the team that supports this app more than makes up for anything that is missing. The chat feature is crucial and the team is extremely responsive. I had a lot of specific requirements for this feature and they went above and beyond to help me create the desired experience for our brand. I'm excited to introduce this new revenue stream to our site.

Brighton
Verenigde Staten
26 dagen gebruiken de app
AppSolute heeft geantwoord 6 juli 2023

Thank you for sharing your feedback on our Drop A Hint 2.0 app. We're thrilled to hear that our app team has been incredibly helpful to you. We apologize if you found the admin interface less intuitive, and we appreciate your understanding regarding the lack of comprehensive help documents. However, we're glad to know that our responsive support team has more than compensated for any missing information. It's fantastic to hear that the chat feature has been crucial for you, and our team has gone above and beyond to assist you in creating the desired experience for your brand. We share in your excitement to introduce this new revenue stream to your site. If you have any further questions or need any assistance, please don't hesitate to reach out. We're here to support you and ensure the success of your brand.

9 maart 2023

Easy to install, support team very quick to respond and helpful in making amends to templates and updating the emails.

CurrentBody US
Verenigde Staten
7 maanden gebruiken de app
AppSolute heeft geantwoord 6 juli 2023

Thank you for your feedback on our Drop A Hint 2.0 app. We're delighted to hear that you found it easy to install. Providing prompt and helpful support is a priority for us, and we're glad that our support team was quick to respond and assisted you in making amends to templates and updating the emails. If you have any further questions or need any assistance, please don't hesitate to reach out. We're here to help and ensure your continued satisfaction with our app.

9 mei 2023

This app has quite a few features and customization options. Support is very helpful with setup as well as customization.

Simon G. Jewelry
Verenigde Staten
21 dagen gebruiken de app
AppSolute heeft geantwoord 6 juli 2023

Thank you for sharing your feedback on our Drop A Hint 2.0 app. We're glad to hear that you appreciate the numerous features and customization options it offers. Providing helpful support for both setup and customization is a priority for us, and we're pleased to know that our team has been able to assist you effectively. If you have any further questions or need any additional support, please don't hesitate to reach out. We're here to help and ensure your satisfaction with our app.

Bewerkt 12 maart 2023

Good customer support, integration to the theme was easy. Great customization with many options to choose from to make it fit the store, Overall good experience.

IdentifyAsModern
Verenigde Staten
3 dagen gebruiken de app
AppSolute heeft geantwoord 6 juli 2023

Thank you for your feedback on our Drop A Hint 2.0 app. We're glad to hear that you had a good experience with our customer support. We strive to provide excellent assistance to our users. We're also pleased to know that the integration of the app with your theme was easy. It's great to hear that the customization options offered by the app allowed you to tailor it to fit your store perfectly. If you have any further questions or need any assistance, please don't hesitate to reach out. We're here to help and ensure your continued satisfaction with our app.