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Fantastic tool - the team was SO helpful (and so fast) in customizing this to help it feel more branded. Highly recommend
Thank you for your kind words about our Drop A Hint 2.0 app. We're thrilled to hear that you found it to be a fantastic tool. Our team takes pride in providing helpful and speedy assistance, and we're glad they were able to assist you in customizing the app to align with your brand. We greatly appreciate your recommendation. If you have any further questions or need any additional support, please don't hesitate to reach out. We're here to help and ensure your continued satisfaction.
Very interesting App with a quick set up - Some points proved a little more tricky but customer service & support is excellent to get round any issues.
Thank you for your feedback on our Drop A Hint 2.0 app. We're pleased to hear that you found it to be an interesting app with a quick setup process. We understand that some points may have been a bit challenging, but we're glad to know that our customer service and support team was excellent in assisting you to overcome any issues you encountered. If you have any further questions or need any additional assistance, please don't hesitate to reach out. We're here to help and ensure your continued satisfaction with our app.
Support is very helpful. We are using it on our new site, and our visitors are already dropping hints. Would like to see more flexibility around the email signup. We would like hint-droppers to have the option to sign up for emails (not be required to).
Thank you for your feedback on our Drop A Hint 2.0 app. We appreciate your positive comments about our helpful support team and how visitors on your new site are already engaging with the app. We understand your desire for more flexibility around the email signup process, allowing hint-droppers to have the option to sign up instead of it being a requirement. Your suggestion is valuable to us as we continue to improve our app. If you have any further questions or need any additional assistance, please don't hesitate to reach out. We're here to support you and ensure your satisfaction with our app.
I added this app awhile ago but am just now having the chance to play around with it. There's lots of fantastic, custom features that I didn't realize! So be sure to explore it upon purchase! With these personal tweaks, I think it will really invite our customers to use it!
Thank you for your feedback on our Drop A Hint 2.0 app. We're thrilled to hear that you're now exploring the app and discovering its fantastic custom features. We agree that it's important to thoroughly explore the app upon purchase to fully unlock its potential. With these personal tweaks and customizations, we believe it will greatly enhance the experience for your customers and encourage them to use it. If you have any questions or need any assistance as you continue to explore and customize the app, please don't hesitate to reach out. Thank you for choosing our Drop A Hint 2.0 app, and we're here to support you in creating an exceptional user experience.
I've only just installed the app and it was pretty straightforward. My first test email went straight to my junk folder. I will try activating the text feature and test.
Thank you for installing our Drop A Hint 2.0 app. We're glad to hear that the installation process was straightforward for you. We apologize for the inconvenience of your first test email going to your junk folder. It's important to ensure deliverability, and we recommend checking your email settings and spam filters to ensure smooth communication. If you encounter any further issues or need assistance with activating the text feature or conducting tests, please don't hesitate to reach out. We're here to help and ensure a seamless experience with our app.
I recommend Drop A Hint! Easy drag and drop builder for hint cards. The support team is very responsive and helpful to answer questions and help me with some custom code I am not sure how to approach! I set this app up ahead of Valentine's Day.
Thank you for your feedback and recommendation of our Drop A Hint 2.0 app. We're delighted to hear that you find the drag and drop builder for hint cards easy to use. We're also glad that our support team has been responsive and helpful in addressing your questions and assisting with custom code. It's great that you've set up the app ahead of Valentine's Day, taking advantage of this timely feature. If you have any further questions or need any additional assistance, please don't hesitate to reach out. Thank you for choosing our Drop A Hint 2.0 app, and we're here to support you in creating a memorable Valentine's Day experience for your customers.
I cannot get this to work. I have approved it several times (received emails to say I have approved it) and then it just asks me to do it again. I can't use it and need help to fix it. I have sent two support emails but had no response. Please resolve this.
We are happy to report that the app is installed and working perfectly on your site. We have replied to your email and set the app on your site within two hours of receipt. Please let us know if you need anything else.
Happy selling :)
Drop a hint is a fantastic app which has increased our business sales and also the professionalism of the site.
Thank you for your feedback on our Drop A Hint 2.0 app. We're delighted to hear that you find it fantastic and that it has positively impacted your business sales. We're also thrilled to know that it has enhanced the professionalism of your site. We appreciate your support and are glad to be contributing to your success. If you have any further questions or need any assistance, please feel free to reach out. We're here to help and ensure your continued satisfaction.
Good customer support, integration to the theme was easy. Great customization with many options to choose from to make it fit the store, Overall good experience.
Thank you for your feedback on our Drop A Hint 2.0 app. We're glad to hear that you had a good experience with our customer support. We strive to provide excellent assistance to our users. We're also pleased to know that the integration of the app with your theme was easy. It's great to hear that the customization options offered by the app allowed you to tailor it to fit your store perfectly. If you have any further questions or need any assistance, please don't hesitate to reach out. We're here to help and ensure your continued satisfaction with our app.
Had some issues with the UI and the team helped quickly set up my app right before Black Friday with no issues!
Thank you for your feedback on our Drop A Hint 2.0 app. We're glad to hear that our team was able to quickly help you resolve any issues you encountered with the UI. We understand the importance of a smooth setup, especially before Black Friday, and we're glad that we could assist you without any issues. If you have any further questions or need any additional assistance, please don't hesitate to reach out. Thank you for choosing our Drop A Hint 2.0 app, and we're here to support your success during this busy season and beyond.