Helhetsomdöme
4,8
Antal per omdömesnivå
  • 81 % av omdömena har 5 stjärnor
  • 14 % av omdömena har 4 stjärnor
  • 2 % av omdömena har 3 stjärnor
  • 2 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
18 januari 2023

Very interesting App with a quick set up - Some points proved a little more tricky but customer service & support is excellent to get round any issues.

Greeks Bearing Gifts
Storbritannien
9 dagar användning av appen
AppSolute svarade 7 juli 2023

Thank you for your feedback on our Drop A Hint 2.0 app. We're pleased to hear that you found it to be an interesting app with a quick setup process. We understand that some points may have been a bit challenging, but we're glad to know that our customer service and support team was excellent in assisting you to overcome any issues you encountered. If you have any further questions or need any additional assistance, please don't hesitate to reach out. We're here to help and ensure your continued satisfaction with our app.

13 juli 2022

Support is very helpful. We are using it on our new site, and our visitors are already dropping hints. Would like to see more flexibility around the email signup. We would like hint-droppers to have the option to sign up for emails (not be required to).

Plum Diamonds
USA
4 månader användning av appen
AppSolute svarade 7 juli 2023

Thank you for your feedback on our Drop A Hint 2.0 app. We appreciate your positive comments about our helpful support team and how visitors on your new site are already engaging with the app. We understand your desire for more flexibility around the email signup process, allowing hint-droppers to have the option to sign up instead of it being a requirement. Your suggestion is valuable to us as we continue to improve our app. If you have any further questions or need any additional assistance, please don't hesitate to reach out. We're here to support you and ensure your satisfaction with our app.

11 mars 2022

I added this app awhile ago but am just now having the chance to play around with it. There's lots of fantastic, custom features that I didn't realize! So be sure to explore it upon purchase! With these personal tweaks, I think it will really invite our customers to use it!

Tanglewood Garden & Farm Organic Soap & Skin Care
Kanada
4 månader användning av appen
AppSolute svarade 7 juli 2023

Thank you for your feedback on our Drop A Hint 2.0 app. We're thrilled to hear that you're now exploring the app and discovering its fantastic custom features. We agree that it's important to thoroughly explore the app upon purchase to fully unlock its potential. With these personal tweaks and customizations, we believe it will greatly enhance the experience for your customers and encourage them to use it. If you have any questions or need any assistance as you continue to explore and customize the app, please don't hesitate to reach out. Thank you for choosing our Drop A Hint 2.0 app, and we're here to support you in creating an exceptional user experience.

29 november 2022

I've only just installed the app and it was pretty straightforward. My first test email went straight to my junk folder. I will try activating the text feature and test.

Kayarize
USA
7 dagar användning av appen
AppSolute svarade 7 juli 2023

Thank you for installing our Drop A Hint 2.0 app. We're glad to hear that the installation process was straightforward for you. We apologize for the inconvenience of your first test email going to your junk folder. It's important to ensure deliverability, and we recommend checking your email settings and spam filters to ensure smooth communication. If you encounter any further issues or need assistance with activating the text feature or conducting tests, please don't hesitate to reach out. We're here to help and ensure a seamless experience with our app.

4 februari 2022

I recommend Drop A Hint! Easy drag and drop builder for hint cards. The support team is very responsive and helpful to answer questions and help me with some custom code I am not sure how to approach! I set this app up ahead of Valentine's Day.

Jenn Lee
USA
6 dagar användning av appen
AppSolute svarade 7 juli 2023

Thank you for your feedback and recommendation of our Drop A Hint 2.0 app. We're delighted to hear that you find the drag and drop builder for hint cards easy to use. We're also glad that our support team has been responsive and helpful in addressing your questions and assisting with custom code. It's great that you've set up the app ahead of Valentine's Day, taking advantage of this timely feature. If you have any further questions or need any additional assistance, please don't hesitate to reach out. Thank you for choosing our Drop A Hint 2.0 app, and we're here to support you in creating a memorable Valentine's Day experience for your customers.

19 oktober 2022

I cannot get this to work. I have approved it several times (received emails to say I have approved it) and then it just asks me to do it again. I can't use it and need help to fix it. I have sent two support emails but had no response. Please resolve this.

Jane McCance Jewellery
Storbritannien
5 månader användning av appen
AppSolute svarade 20 oktober 2022

We are happy to report that the app is installed and working perfectly on your site. We have replied to your email and set the app on your site within two hours of receipt. Please let us know if you need anything else.
Happy selling :)

Redigerat 12 mars 2023

Good customer support, integration to the theme was easy. Great customization with many options to choose from to make it fit the store, Overall good experience.

IdentifyAsModern
USA
3 dagar användning av appen
AppSolute svarade 6 juli 2023

Thank you for your feedback on our Drop A Hint 2.0 app. We're glad to hear that you had a good experience with our customer support. We strive to provide excellent assistance to our users. We're also pleased to know that the integration of the app with your theme was easy. It's great to hear that the customization options offered by the app allowed you to tailor it to fit your store perfectly. If you have any further questions or need any assistance, please don't hesitate to reach out. We're here to help and ensure your continued satisfaction with our app.

25 november 2021

Had some issues with the UI and the team helped quickly set up my app right before Black Friday with no issues!

BEADS by tara
USA
2 dagar användning av appen
AppSolute svarade 7 juli 2023

Thank you for your feedback on our Drop A Hint 2.0 app. We're glad to hear that our team was able to quickly help you resolve any issues you encountered with the UI. We understand the importance of a smooth setup, especially before Black Friday, and we're glad that we could assist you without any issues. If you have any further questions or need any additional assistance, please don't hesitate to reach out. Thank you for choosing our Drop A Hint 2.0 app, and we're here to support your success during this busy season and beyond.

15 december 2021

App recomendada. El equipo de soporte es muy amable y tienen atención en castellano desde Estados Unidos. Te ayudaran a conseguir la mejor implementación que necesites para tu tienda.

Lavani Jewels
Spanien
2 dagar användning av appen
AppSolute svarade 7 juli 2023

Thank you for your feedback on our Drop A Hint 2.0 app. We're delighted to hear that you recommend the app and have found our support team to be friendly and attentive, providing assistance in Spanish from the United States. We strive to provide the best implementation for your store and are here to help you every step of the way. If you have any further questions or need any additional assistance, please don't hesitate to reach out. Thank you for choosing our Drop A Hint 2.0 app, and we appreciate your support. ¡Gracias por elegir nuestra aplicación Drop A Hint 2.0! Estamos aquí para ayudarte a obtener la mejor implementación para tu tienda.

4 december 2022

I like this in principle but it is too early to tell. One thing that I have noticed that worries me is that (some of) the email hints go straight to the recipients junk folder. The email sender domain is "dropahint.love" and perhaps it does not have a strong sender reputation. Not sure but so far can't say it works or not. Our store is still very new so we will give it some time.

Meadows
Australien
Ungefär 2 månader användning av appen
AppSolute svarade 5 december 2022

Hello Wendy,
Thank you for your feedback. We are thrilled you are happy with Drop A Hint 2.0 With custom HTML you can improve the inbox delivery of the hints. We can help with that. Our domain is whitelisted and has a 96% reputation which is awesome!