DropCommerce: US Dropshipping
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Although we have been using this company for just a short time, we have been very impressed with the customer service. This makes all the difference in the world when you come across a company that care, not just about making a profit, but about the success of its customers. I recommend you give them a try.
Great selection of suppliers for my niche, the founder is very helpful and quick with communication, and the app is easy to use. It's a great for my business. I highly recommend it!
Loving DropCommerce! Lot's of great vendors with great products and it feels much more high-end than some of the other dropshippers out there which is really nice because like many people, I don't want to have to wait (or have my customers wait) for weeks on end for subpar products.
The app is easy to use and very intuitive as well which is great for newbies!!
Beyond all of the above, the customer service is incredible! Any time I have had a question, concern - whatever it is I get a response within an hour from the team. They are truly incredible and honestly this makes a world of difference for a small business owner when time is of the essence and you're winging things on your own! I truly appreciate their hands on approach and am so happy that we found them!
Keep doing a great job!!!
Thank you so much for your review! We look forward to helping you grow your business!
The CEO of this company has been working with me on fixing any issues, and they really do care about their clients. I really appreciate what they have done to help me with my store.
The reason to be with Drop-commerce is the suppliers. Especially if you want quality, vetted products that ship from the U.S. or Canada.
Hi there,
Thank you for sharing your feedback, and I apologize for any negative experience you may have had on our platform.
I just wanted to address your concerns here, we are also reaching out to you directly so please don't hesitate to respond to our support team so that we may better understand any of the issues you had on our platform.
Bugs: We definitely want to hear about any bugs you have encountered on our platform. We have recently launched some significant improvement updates but sometimes some bugs get missed by our team, we would much appreciate any details regarding this if you don't mind sharing with our team. In the meantime we are working hard at making our platform bug free for our users.
Security: Just to clarify are you using our newly released embedded version of DropCommerce? If that is the case then it does require you to launch our app from withing Shopify's admin panel. If that is not the case can you please let our support team know some more details on your concerns around the security of our app?
Adding Shipping Prices: You can actually do this by navigating to advanced settings, and toggling the "Include Shipping In Price" button to on.
Product Descriptions: The descriptions are written by our suppliers, however we do make an effort to help ensure that descriptions are thorough and free of spelling errors. If there are specific product descriptions that need to be fixed we would love to hear about it so we can correct the issue!
Supplier: We are sorry to hear that the supplier you were using on DropCommerce has left, we will be sure to reach out to see if they were experiencing specific issues with our platform or if it was a business decision to stop dropshipping.
If you don't mind responding to our support team we would love to see how we can further improve. We take all of our customer feedback seriously and action as much of it as we can.
DropCommerce has been a cut above the rest, with quality products, a site that is easy to navigate and friendly customer service.
Thank you so much for your review! We look forward to working with you! :)
The DC support team have been the best that I have ever worked with; thanks so much for your help guys while getting this all set up.
As for products, everything I have tested from DropCommerce has been high quality and received with fast shipping.
If you are looking at getting into dropshipping in USA/Canada and want to create an excellent customer experience through high quality items and fast delivery, you should check out DropCommerce as it does all this and more. Thanks team!!
Customer service is fantastic! Thank you, Maria and Shiera, for all of your help!
Thank you so much for your review! Please feel free to reach out any time! :)
With just starting out I am very pleased with everything so far. There has been great information that is given.
Its nice to see the inventory grow but the syncing still has some issues, I just had a sale and I looked for it on the web site and its not there so I must have missed something but now I can't figure out how to get the order the the customer. also the price is pretty high here and I don't make enough sales for the limited inventory even though lot of the stuff is pretty nice. I have a few businesses and this app because it has some issues that makes more work I cant give it more stars. If you have the time and the customer base this is a good app but not for my size.
Update: The owner reached out to me personally and we talked and he told me of things to look forward with their new release coming soon. He also apologized for the problems and promised that they will be fixed. I trust we shall see all the issues here fix really soon.
DropCommerce makes it super easy to find cool new suppliers and products. I was able to find a supplier that shares my values within 5 minutes of first installing the app. From there they make it easy to add the products to your import list without any commitment until you are ready to launch. Love it!