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I recently activated my plan with Shopify billing, but I've received a credit card details request. Could you please clarify why this information is needed at this stage?
The customer support has fixed any issue I was having, and the automation feature is super convenient.
These guys are amazing and they work fast. The support is great.
Very bad app and website, do mot waste your time and money signing up with them. Poor customer service, the website kept logging you out before because of their short sessions, their product prices are high, and when you need to source any order you have received you may be surprised to find the item "OUT OF STOCK" or "DISCONTINUED" without reflecting that onto your store inventory, and orders will have transaction fees which would make you unable to compete, Also the app is adding Shipping fee to many order I was trying to fulfil while that should have been included in the product price, which makes me unable to fulfill the order at such a very high sourcing price! Additionally, you may sometimes be shocked that the item showing up to source on their website is completely different than the item you have received the order for on your store even for the same SKU! Last but not least, when I tried to cancel my dropshipping plan with them they closed my ticket multiple times and never cancelled it and kept charging me for it!
Hi,
Thank you for taking the time to write feedback to us.
I apologize for the dissatisfactory experience that you had with us. The automatic logging out can be disabled in your profile settings. Our inventory updates are indeed automated, so any out-of-stock products should be marked as such on your store almost immediately. However, by the time the order is placed from your end, it could happen that the product has gone out of stock. About a different product, if a different product is delivered to your customer, we provide full assistance with getting the issue resolved.
Also, your subscription is instantly canceled the moment you uninstall the Shopify app from your store. Thank you for being associated with Wholesale2B, we're grateful.
I just wanted to give a shoutout to Ani D. for being super awesome! They fixed an issue with discontinued products and even added a cool feature to help me out. I'm so grateful for the quick and friendly support.
You guys rock! Keep up the great work!
Most of the products on here are by suppliers who are using the platform for sales. The prices definitely aren’t wholesale, and alit of times are higher than store prices. People who don’t research or know what they’re looking at price wise would be setting themselves up. I also suspect from what I’ve seen that one of the fragrance suppliers has fraudulent merchandise. Most of their stuff has no upc and it’s marked up. Their website also has ridiculously low prices which is clear indicator it’s fake. Some of their reviews the customers have even said they found the products to be fake and unreturnable. So beware and be careful of what you’re doing you could really harm your company by selling fake products.
good customer service
As far as Shopify they have the worst product integration out of any company I have used so far. They may be good for Amazon or Ebay but don't use them for Shopify. They have extra charges for everything you would want to set such as a charge if you want to set the margin, rounding the price and adding a Ai description to the product. The $29.99 a month is only a starting point because they charge for every little setting they can. The descriptions and pictures are terrible. They state they get that from the supplier, I suggest that they set down some requirements for the vendors to adhere to then.
Wholesale2B doesn't ship larger items (like furniture) into Canada. Great app though. Very integrative.
Don't give them your credit card information. They are a scam. They will find a way to illegally charge you over and over even if you unsubscribe and dispute.
Hi annyannymagic,
Thank you for taking the time to share your feedback with us.
I see that you've been a subscribed member of Wholesale2B January. Shopify gives a very clear distinction about our app while installing it - you'd be subscribed to the monthly plan once you 7-day free trial is over. All of our subscriptions are controlled by Shopify and not us, so, to summarize, we're not "illegally" charging your credit card. As previously stated, the page at the time of install does mention that you'd be charged once the 7-day trial is over.
I see that you've uninstalled the Wholesale2B app now, so you'd not be charged further. I'd request you to review your misleading review about our app, as we do not indulge in any unfair practices at all.
A lot of products have only one photo and very little description. The descriptions are not that good. Photos are not that good quality. One example, the description says variations, but when you import there are no other variations. The descriptions don't match that well. You have to read, delete&modify. Overall, it doesn't satisfy the entire function.
Hi The Prime Mart,
Thank you taking the time to share your feedback with us.
The product data, including the images, descriptions, titles, and variations come directly from the supplier and not us. We have little to no control over what the suppliers provide us with, and we push the same data that they've uploaded to Wholesale2B.
I understand that it might not fit your requirements. Thank you for using our app.
I recently started a store and wanted to sell costumes. Upon looking at various apps, I signed up with Wholesale2B and could quickly find and add the products I wanted. There were a few questions that I had about the products, for which I reached out to the support and they were prompt to answer them. I'm yet to launch the store to the public, but I am confident to showcase the products that I added using this app. Overall I have an extremely positive experience.
Hello to everyone looking for suppliers, I really like this app, so far! At first it took me just a bit to figure out Wholesale2B's website layout and then navigating through the rest went with a flow. I enjoy how simple they have made everything so far. I really feel like Wholesale2B has really done it right. Finding the right supplier for me was easy and I already knew what I was looking for. The product prices seemed decent and it looks very professional. I have used so many other companies to supply my products and there were always some issues that would awry and so far, I have not had any. I will come back with an update down the road as I get more time with this company. Oh, and as for anyone with ADHD like myself, after a little time it all started to come together. Good job! Oh, and thank you!
Fast support and very helpful team , trying there best to solve your issues , very nice friendly dropshipping App i never seen elsewhere especially for fast shipping to United States , you can use their App to sell in shopify, facebook and amazon its really their idea so creative.
Good selection of products just make sure you take advantage of the 7 day trial. I had all kinds of issues adding products to my list to sync to my site and their support didn't seem too interested in helping solve the issue. Just sorry I spent all those hours preparing my site for their products only to have to delete and start over.
I checked many many products. All were available on Amazon for less than the cost through here. The interface is poor and it continually logs you out. Don't waster your time.
App is not bad. But the nightmare is communication and order management. If you receive an order - hold on ! 1. Need to add funds to your account wallet - the way to do it, is through making a ticket to their system ! 2. Reply time in the ticket - takes many hours or even days ! 3. Even when you make a deposit your funds DOESN'T APPEAR IN YOUR WALLET INSTANTLY !!! Process is so complicated, that placing an order with such super slow service and process, can cost you unsatisfied clients, and canceled orders.
The products are very complete. The program is easy to use. The service is relatively timely. it helps me.
Quick checkout and easy-to-use functionality. I enjoyed it and I hope to have many more dealings with Wholesale 2b. Thank you.
Got an email reply overnight, within 12 hours of request, and the instructions were crystal clear to allow me to do what I wanted. Thank you!
i Have been use this app from nov 2020, after somes months using, i can give my review, for my expirience in dropshipping business i can confirm that this is one of the better app to do business with, you can add products quickly, manage profit margin,delet products as well. you can find a lot of differents niches products for all kind of business in just fews minutes into this App.
costumers services are reactif and very professional even the week end. Hope it will continue developping the other marketplace integration like WISH, verishop, Rakuten and so on... Grettings from France Raysa
Ease to use with just a click of a buttin & the money is in your account. I will LIKE to recommend a few more clicks, perhaps as easy enough for the more experienced advisory. Phone app may need my adjusting. You can complete orders off your phone. I recomment
Pros- easy to integrate to Shopify, Amazon and eBay.
Cons-, wholesale prices are very high, no room for any profit, therefore no sales...
I still use this app, trying to find another supplier, and here is why I extremely do not recommend it.
1- The website is extremely slow, everything you need to do on the website takes forever to load. 2- Verification they ask you to verification; Prove of address, Prove of ID, prove of Credit Card. (waste of a huge time)
3- Support: OMG, how I can explain how bad is it, they do not have live chat or phone support, every time you need their help you need to create a ticket with takes no less than 24 hours to solve sometimes they don't even respond.
4- Prices 29.99 is not bad for a 10k product if it works well, but here is the cath, if you need to round the number you have to pay an extra $5 if you like to make the markup price from then, you have to pay another $5, but this is not only a one-time fee, this is every time you publish new products to your store also they have they own fee for every sell that you have true W2B. Yeah, is really bad.
5- Product quality and price. Pictures quality is not that good, a product from the supply is an old cheap product, they try to sell it, and the price is a horrible expense. You can even compete with others suppliers. and the list of bad thing is huge
Thank you leaving us a review. That's definitely not the experience that we want you or anyone to have.
We take our members' feedbacks very seriously, and yours is no different to us. Let me address the concerns one by one.
1- Website speed: We've recently made some modifications to our server configurations in order to improve the loading speeds. Could you please give it one more shot? You would notice a huge difference.
2- Verification documents: We ask for official documents of you in order to mitigate any scamming attempts. We've come across scammers using credit cards of other people or pretending to be someone that they're not, and we strictly disallow such practices. This is done for your own safety, albeit being a bit of a hassle.
3- Support: Even though we do not provide live chat or phone support, we do pride on our support system. All tickets are answered within 1 business day in as elaborate manner as possible. If we leave your ticket unanswered - which seldom happens - you can always drop us a message on our social media channels and we'd immediately take it from there.
4- Roundup price and checkout fee: The Markup upgrade that costs $5 doesn't have to be paid product-wise, it applies to the whole list that you curated. The checkout fee, on the other hand, is levied by PayPal, which we have little to no control over. If you do not wish to use our checkout, you're always welcome to work with the supplier on an individual basis. All suppliers' details are mentioned in the member's portal, without having to pay anything to view it.
5- Product quality, price, and product images: The information about the products are provided by suppliers themselves and so are the products - all on 'as is' basis - without Wholesale2B adding any margin over them or intervening in any manner. If you feel that a supplier is unworthy, you may contact us to let us know more about it. We're always here to listen to your feedback.
All in all, at Wholesale2B, we do our best to ensure a healthy dropshipping environment to our members. Thank you for taking the time to leave us a review, it helps us immensely to know your views about us. We're constantly striving to improve our workflows and deliver the best to you. :)
This app is great! No issues with it and it was very smooth to use and understand. Only one thing, I wish it has more children/young adult shoe preferred picks. Otherwise, great app!
I had a problem with this app at the beginning but with the help of support services, all have been fixed. Hope it is my last problem.
They service charge you for everything. I had to pay for an order from the “wallet”. They charged me a service charge to put money in the wallet. Then they charged me another service charge to pay for the item from the wallet. I paid for them to go through and price my items and I still lost money.
Its been 2 years using the APP and we find it best in the the market. We'd recommend the APP to growth hackers!
I have just started with W2B but did have an issue with pricing markup and Mike replied very quickly and provided me with the information needed to resolve my issue.
Great app. Functions well and has great selection options.
Thank you so much for the nice feedback. We appreciate it very much.
Thanks for great and nice application with wide selection of products in selected niches ! Really nice and work perfectly !
Some suppliers has big discounts on many products which allow me set huge margins and make competitive retail prices !
Fast and immediate support responses !
Great App Guys so easy and fun to use and execute!!!!! the navigation is as simple as a 1 + 1... I was able to get what i need from it thanks
I have previously used a couple of the Wholesalers that are listed on W2B. It was great to be able to add both suppliers in one place, and to find new suppliers as well.
Thank you for the great review. We appreciate it very much,
This app is great .It's easy to use . So far no problems . I will use this app when i create another Shopify store . I
love it !!! The price is right in my budget . i would recommend it to anyone that wants to start their own Shopify store .
Thank you so much for the nice review.
This app is so amazingly easy to use. Order processing is a snap and the tech guys are great! I'm already planning my second Shopify store and I'll use the W2B app to stock that one as well. I highly recommend this app and the great staff at W2B!
Thank you for this great view. We really appreciate it :))
Yes Yes, And Yes,5 stars, with no doubt in my mind, a great product, with highly motivated, people behind the product, if you're smart you buy the mother f ing product, it's a win-win situation, I am content as a consumer, and that's what counts!!!
Like that the products are shipped from the USA. Also, they have been responding pretty fast. And very helpful.
Thank you very much for the nice review.
Huge selection of products across many niches, intuitive app, and a highly responsive support team! Highly recommended!
Really great application !
We are use it and very satisfied with wide products selection and support responses !
Thanks you so much !
This app seemed really promising. I wanted a wide range of choice, and the numbers they advertise are impressive. Only almost everything is out of stock, and what is available is not competitively priced. Further, the app itself is very outdated. Be prepared to invest a significant amount of time getting things set up.
Thank you for the comments. Currently iIn total there are a total of 1,039,175 items in our catalog from 95 suppliers, from which 762,656 are in stock and 276,519 are out of stock. Of course as you know suppliers already restock products so inventory does fluctuate overtime however our system always keeps the inventory in synch with each of our integrated suppliers, so as soon as an item is back in stock it is automatically updated as in stock in your store. In regards to the wholesale prices, those come directly from each supplier with no price increase.
Great services and nice support !
A very wide selection of products for every taste!
Highly recommend !
Thank you so much for the great review.
Lots of products but get yourself verified as soon as you sign up they dont tell you so when you place order they suddenly ask for a day worth of verification while customer waits on product. Otherwise great service and products
Wholesale2b have been tremendously helpful in helping me get my shopify store up and running. They have 1000's of great products to help get me and anyone up and running to put you into business for yourself! Their response rate to questions is extremely quick to respond every time, unbelievable! Thank you Wholesale2b!
This app never notice before take money from user. I've seen all review and i understand now. I don't want to see this any more.
I will be happy to help you, however i do not understand your statement exactly. Are you referring to the monthly billing of our App? The billing is handled by Shopify and applies after the 7 days free trial. You are free to remove the App anytime during the free trial to avoid any changes.
Worst App Ever! I really wanted to find a fitness equipment supplier so I downloaded the APP. It was extremely easy and I found several so so quality fitness products and uploaded them to my store. After fixing a bunch of grammatical errors they had in their stock descriptions and tweaking the landing pages a bit I started running ads, about 5 minutes in Boom Sale! I was excited, it was a squat rack that I anticipated would do well. The inventory said there were 72 available a couple of hours later I had about 3 more sales I started scaling up my ads a bit over the course of 3 days I ended up selling just under 5k worth of squat racks. however I could not process any orders because of some sort of Id check they run where you have to send in a bill your drivers license and the card you plan to use. When that finally went through I tried to fill my orders only to find out that the squat racks had been discontinued! Holy shit I literally lost a ton of money in ad spend plus I had to issue 5k worth of refunds. That was pretty tough but I still didn't learn my lesson I decided to focus on this row machine that they offered. They were over 300 each and I sold a couple of those I said to myself alright lesson learned let's move on so I went to fill the orders for the rowers and guess what. They have this ridiculous policy where anything over 300 dollars you have to wire them the money in advance or use an E-check for Paypal. The E-check took forever to clear and I had to issue more refunds due to excessive shipping delays. Lesson learned will not use this app ever again
Thank you for your comments. Yes, we do have a Verification step to protect Wholesale2b against online fraud. This is a simple step which is required 1 time. All verifications are processed within 1 business day. It is possible that the supplier ran out of stock during this time, which is unfortunate. The policy of payments for orders above $300 is also there to protect Wholesale against potential large losses since we make no profits with the products. We stated this in our terms and conditions to avoid any confusion up front.
I am very pleased with their turn around time for answering questions. Their menu is very easy to read.
We already have a very successful online business and wanted to try dropshipping model. W2B has been very easy to integrate with our shopify store and got us started very quickly. Support has been awesome! We get our q's answers promptly. So far no complaints.
Great Customer Service! Inquiries were responded to exceptionally quickly. Excellent drop-shipping assistance!
Your positive feedback is much appreciated.
I have been happy with the connection between W2B and Shopify. I didn't like that I kept getting pop-ups to make this review and that this review had a minimum # of characters.