Atlas: AI Store Builder
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In base alla valutazione
(Update)
I had an issue with Atlas (listed below) but I must say the team has been great about trying to make things right. Both the owner of the business and the head of customer support reached out to figure out how to make things better. At the end of the day, the issue I had was frustrating but when working, Atlas creates a ton of leverage to move faster in testing store builds.
I have a lot of respect for the team reaching out to make things better. I will come back with a new update in the next month to let you know how things go from here.
(Original Review)
Stay away! Will crash when you need it most and Atlas will not respond.
Store being down = Lost Revenue! And Atlas had the nerve to continue charging.
Atlas creates great looking pages. Unfortunately, the thing we need most from Atlas is to have a working store that doesn't randomly crash, and fast support when something goes wrong. Randomly, my site has been down, I couldnt make fixes to my store because I was getting a "we are having trouble verifying your license" message from Atlas theme.
I emailed Atlas support. No answer.
I sent two messages through the support app. No response.
But they kept right on charging me.
Avoid at all costs - think of how much missed revenue and wasted Ad spend you could run into while Atlas doesnt think its worth getting back to its customer.
Absolutely top-tier experience with the Atlas team. Their support is incredibly responsive and professional, making the whole process seamless. The features within the theme builder are intuitive and powerful.
Highly recommended.
I'm a new Shopify store owner and this app made things much easier. The AI builder helped me write product descriptions, organize my store, and understand the next steps. it's beginning-friendly and works well with my dropshopping products. Helping support and simple interface.
Hi Quiet earth Studio
Thank you for your feedback.
We’re so glad Atlas made things easier for you as a new Shopify store owner, and that the AI builder helped you write product descriptions, organize your store, and understand the next steps.
If you ever want guidance on what to do next or how to improve your setup, our team is here and happy to help.
Great support and App!
I'm able to build great looking pages and content in 5% of the time it would normally take.
Will update on conversions once the site goes live!
Edit - 24.11.2025
Be careful how you use the theme and AI Store builder.
Just lost over $1000 of edits and 3 weeks of work due to false 'expert' advice. The Live theme and Store builder theme are not always the same... if one is linked and you delete it, you LOSE everything and have start from scratch again.
Hi Velobiotics,
I’m really sorry to read your update – losing over $1000 of edits and weeks of work after following advice about how to handle your themes is incredibly frustrating, especially after the great start you had with Atlas.
Your experience matters a lot to us, and we’re taking your feedback seriously as we continue to improve how we guide merchants through our app.
Your satisfaction is very important to us, and we’re committed to making this right. I’ve just sent you an email so we can look into your case in more detail and explore the best way forward together.
Please check your inbox when you have a moment.
– Eddie, Head of Support
Ganz ehrlich – ich kann die App empfehlen. Man kann damit in kurzer Zeit einen hochwertigen Shop erstellen, der direkt einen sehr guten ersten Eindruck macht.
Besonderer Pluspunkt: Der Support reagiert schnell und hilft, wo er kann.
Der einzige Grund, warum ich keine fünf Sterne vergebe, ist, dass es noch ein paar kleine Baustellen gibt. Grundfunktionen wie eine bewegliche Announcement Bar oder automatisches Videoabspielen fehlen derzeit, aber ich bin sicher, dass diese mit zukünftigen Updates ergänzt werden.
Kurz gesagt: Eine klare Empfehlung!
Hallo Velora Essence!
Vielen Dank für Ihre hilfreiche Bewertung! Wir freuen uns sehr, dass Sie so schnell einen hochwertigen Shop erstellen konnten und dieser einen so guten ersten Eindruck macht. Das bedeutet unserem Team sehr viel.
Vielen Dank auch für das Lob an unser Support-Team! Wir geben unser Bestes, schnell zu antworten und Ihnen bestmöglich zu helfen. Es freut uns daher sehr, dass Ihnen dies aufgefallen ist.
Wir schätzen Ihr ehrliches Feedback zu den noch fehlenden Funktionen, wie der verschiebbaren Ankündigungsleiste und der automatischen Videowiedergabe. Sie haben völlig Recht, das sind wertvolle Ergänzungen, und die gute Nachricht ist: Sie stehen bereits auf unserer Entwicklungs-Roadmap. Wir arbeiten ständig an Verbesserungen, und solche Updates werden in Kürze verfügbar sein.
Nochmals vielen Dank für die Empfehlung, sie bedeutet uns wirklich viel. Wenn Sie weitere Ideen haben oder etwas benötigen, sind wir jederzeit für Sie da!
Wish i could give less than 1 star i cancelled free trial and uninstalled cause i didnt need it and they have been still charging me. They also lie and false advertise about how they set up and build the store.
Great app, very helpful and fast AI assistant and if you can't sort you problem out with AI, then a real human starts helping instantly.
Also a great store builder itself, a lot of features for fair price.
Hi Voseliner,
Thank you so much for the thoughtful review.
We’re really happy to hear that both the AI assistant and our human support team have been helpful when you need them, and that you’re finding good value in the store builder and its features for the price.
We’ll keep working to add even more tools and improvements while keeping Atlas simple and affordable for you.
I’ve been using the Atlas theme and so far it’s been a great experience. The design is clean, modern, and works well on both desktop and mobile. I had a small issue with product images not showing correctly, and their support team helped me resolve it quickly and professionally.
Overall, I’m happy with the theme and the level of support behind it. It’s a solid choice if you’re building a brand-focused Shopify store and want something flexible and well-built.
best AI apps to create a store, I had to work for weeks to create a store but now I can create one in minutes
top store with top customer support, both AI and human assistants are super helpful, both guide me through the whole process and is extremely responsive and insightful