Atlas: AI Store Builder
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In base alla valutazione
I am very disappointed with Atlas AI. I uninstalled the app during the free trial period, yet I was still charged afterward. This feels misleading and unfair, especially since I clearly removed the app before the trial ended to avoid any billing.
There was no clear warning that simply uninstalling the app does not cancel the subscription, which makes the whole process confusing and frustrating for users. I expected better transparency and a more user-friendly cancellation process.
I have since tried to resolve the issue, but the experience has left a very negative impression. I would advise others to be extremely careful with the free trial and make sure to manually cancel the subscription in addition to uninstalling the app.
A great app with a great team behind it. This app helped me achieve some key things, and I found it to be simple and very user-friendly.
Also, what I really appreciated about Atlas was their amazing support team, which has a very high response rate.
Highly recommended!
amazing app and great service from Normie
Hi VITORIO Parfum,
Thank you so much for this review! Normie is going to be thrilled when he sees it, and we'll make sure he does. Hearing that the app and the service both delivered for you is exactly what we hope for.
It also means a lot that you've been with Atlas for 5 months now. That kind of ongoing trust is something we don't take for granted, and we'll keep working to earn it.
If anything ever comes up as you keep growing your store, we're here.
customer service EDDIE IS THE BEST HIGHER HIS SALARY
Atlas has been a game-changer for setting up my product bundle pages, but the real reason for 5 stars is their support team. I ran into a tricky cart drawer bug late at night and reached out expecting to wait until morning — Shahadat replied within minutes, took collaborator access, and fixed it while I was watching.
Not many apps offer this level of personal hands-on support. The bundle features themselves are powerful and flexible — multiple offer tiers, custom badges, image/text customization, and easy integration with my theme.
Highly recommend for any Shopify store building serious bundle pages. The app is solid; the support is exceptional.
Hi NutriNature™,
This one made our day.
Shahadat is one of those people who genuinely cares about every merchant he works with, and going hands-on with a cart drawer fix late at night is exactly the kind of support we want to be known for. We'll make sure he sees this personally.
We're really glad the bundle pages are working out for you too, and it's great hearing the support side matched up to the product side. If anything else comes up as you keep building your store, you know where to find us.
Site was great layout was perfect
Excelente aplicación si estás iniciando.
im really impressed with Eddie he was profesional and he resolved my problem really quick! thank you eddie
Hi Crown Forge,
Thank you for this, it genuinely made our day. Eddie is going to be thrilled when he sees it, and we'll make sure he does. Getting a problem sorted quickly and professionally is exactly the standard we hold ourselves to, so it's great to hear he hit it for you.
We'll keep working hard to make every interaction with Atlas feel that way.
If anything ever comes up as you keep growing your store, we're here.
Excelente atención al cliente.
Hola Molvero,
¡Muchas gracias por dejarnos esta reseña!
Cuidar bien de cada merchant es algo en lo que ponemos mucho empeño en Atlas, así que leer tus palabras después de tres meses juntos nos alegra muchísimo. Se lo haremos llegar al equipo que te atendió, se lo merecen.
Si en algún momento surge algo, no dudes en escribirnos, aquí estamos.
¡Mucho éxito con tu tienda!
very very good
Hi RioFinds,
Short and sweet, and we'll take it! Thank you.
Eleven months with Atlas is something we don't take for granted. Trust like that is built one interaction at a time, and it means a lot to know you'd still describe the experience as very very good this far in. We'll keep working to earn it.
Whenever you need us, we're just a message away.
