Atlas: AI Store Builder
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ABSOLUTELY AMAZING CUSTOMER SUPPORT TEAM.
I wanted a refund because I got charged even tho I havnt used atlas in ages and I contacted their support team for a refund and they INSTANTLY GAVE IT TO ME NO QUESTIONS ASKED.
This is the best and fastest customer support team I have ever contacted while others ask me dozens of questions and proof before giving me a refund.
Highly recommend atlas ai to everyone they make amazing products pages.
Absolutely amazing customer service very fast and extremely helpful eddie is an absolute wonder fixed my website in less than 5 minutes
Very helpful Normie helped me figure out stuff i couldn't do on my own lol.
Hi Tarte,
Thank you for this! Normie is going to love reading it, and we'll make sure she does.
Getting you past the stuff that felt out of reach on your own is the best part of what she does, so we're really glad she could get you there. That's what support should feel like.
If anything else ever comes up, just reach out, we've got you.
Absolutely impeccable customer service, in my case with Eddie, honestly this has really encouraged me to want to continue working with atlas ai!
Hi Posturea,
Thank you so much for this! Two days in and already feeling good about where things are headed is exactly the start we hope for.
Eddie will be glad to hear it made that kind of difference, and we'll make sure he sees this. Impeccable is a high bar, and it's one the whole team is aiming for with every merchant.
Excited to see what you build. If anything ever comes up, just reach out, we're here.
El soporte es lo mejor! estoy muy feliz de usar su app, he pagado por temas y muchas veces incluido el tema actual no dan soporte siempre se lavan las manos pero atlas me soluciono todos los problemas y me ayudaron en cada momento, sin duda merece la pena usar esta app
Hola
¡Gracias por estas palabras, de verdad significan mucho para todo el equipo!
Sabemos lo frustrante que es quedarte sin respuestas cuando algo no funciona en tu tienda, así que nos alegra muchísimo haber sido justo lo contrario: estar ahí en cada momento hasta que todo quedara resuelto. Eso es exactamente lo que queremos que Atlas sea para cada merchant.
Nueve meses juntos ya, y seguiremos trabajando para estar a la altura. Cuando necesites algo, escríbenos, aquí estamos.
¡Mucho éxito con tu tienda!
Estupenda!!, Eddie ha sido muy profesional y paciente, y se ha involucrado muchísimo con mi problema, y me a aportado las soluciones que necesitaba. Agradezco y valoro que podemos disponer de profesionales como él.
Hola NovaFinds,
¡Muchísimas gracias por tus palabras! Eddie se va a alegrar mucho de leer esto, y nos aseguraremos de que lo vea.
Que se haya involucrado a fondo con tu problema y te haya dado las soluciones que necesitabas es justo la forma en la que queremos trabajar en Atlas. Poder contar con ese nivel de atención es algo que cuidamos mucho.
Si en algún momento vuelve a surgir algo, ya sabes dónde encontrarnos, aquí estamos.
¡Un abrazo y mucho éxito con tu tienda!
A great app with a great team behind it. This app helped me achieve some key things, and I found it to be simple and very user-friendly.
Also, what I really appreciated about Atlas was their amazing support team, which has a very high response rate.
Highly recommended!
amazing app and great service from Normie
Hi VITORIO Parfum,
Thank you so much for this review! Normie is going to be thrilled when he sees it, and we'll make sure he does. Hearing that the app and the service both delivered for you is exactly what we hope for.
It also means a lot that you've been with Atlas for 5 months now. That kind of ongoing trust is something we don't take for granted, and we'll keep working to earn it.
If anything ever comes up as you keep growing your store, we're here.
customer service EDDIE IS THE BEST HIGHER HIS SALARY
Atlas has been a game-changer for setting up my product bundle pages, but the real reason for 5 stars is their support team. I ran into a tricky cart drawer bug late at night and reached out expecting to wait until morning — Shahadat replied within minutes, took collaborator access, and fixed it while I was watching.
Not many apps offer this level of personal hands-on support. The bundle features themselves are powerful and flexible — multiple offer tiers, custom badges, image/text customization, and easy integration with my theme.
Highly recommend for any Shopify store building serious bundle pages. The app is solid; the support is exceptional.
Hi NutriNature™,
This one made our day.
Shahadat is one of those people who genuinely cares about every merchant he works with, and going hands-on with a cart drawer fix late at night is exactly the kind of support we want to be known for. We'll make sure he sees this personally.
We're really glad the bundle pages are working out for you too, and it's great hearing the support side matched up to the product side. If anything else comes up as you keep building your store, you know where to find us.