DSers‑AliExpress Dropshipping , Počet recenzí: 25 355

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
22. listopad 2023

This was incredible customer service. I feel so happy with the help and expertise. Thank you so much for everything you did.

Have a wonderful day.
Mira

GoPopitToy
Spojené království
Doba používání aplikace: 4 měsíci
Vývojář DSers odpověděl 26. listopad 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

17. prosinec 2023

I am very grateful to Dsers so far helping me with what I need, specifically Collaborator Isak

Órbita Compras
Brazílie
Doba používání aplikace: Asi 2 měsíci
Vývojář DSers odpověděl 18. prosinec 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

29. říjen 2023

I had the pleasure of interacting with Via from customer support, and I couldn't be more delighted with the level of service I received. Via went above and beyond to assist me with my issue, and her dedication and professionalism were truly exceptional.

From the moment I reached out, Via was not only incredibly responsive but also displayed a deep understanding of the problem I was facing. She patiently listened to my concerns, provided clear and concise explanations, and worked diligently to find a solution. What truly stood out was her unwavering patience and willingness to help, ensuring that I felt valued as a customer.

Via's knowledge and expertise in her role were evident throughout our interaction. She resolved my issue efficiently and effectively, leaving me with a sense of relief and satisfaction that is hard to come by in customer support these days.

Not only did Via solve my problem, but she also took the time to follow up and make sure everything was working smoothly for me. Her genuine care for my experience was evident, and it made all the difference.

In a world where customer service can be hit or miss, Via is undoubtedly a shining star. She has set the bar high for what customer support should be, and I am grateful for the exceptional service she provided. I hope that her dedication and outstanding work are recognized and celebrated within your organization.

Thank you, Via, for your remarkable assistance and for going the extra mile to make my experience a positive one. You are a true asset to your team and the company as a whole.

I look forward to future interactions with your company, knowing that Via and her team are there to support customers like me.

Posh Heaven
Bulharsko
Doba používání aplikace: Asi 2 měsíci
Vývojář DSers odpověděl 30. říjen 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

19. listopad 2023

I contacted support with my question and within a minute my problem was resolved by Lucia!. Thank you!

ToolsiOpia
Spojené království
Doba používání aplikace: 4 měsíci
Vývojář DSers odpověděl 20. listopad 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

29. září 2023

Serein was very patient and VERY fast replier. I got such good help from Serein. Serein did even send some images with step by step on how to fix my problem, included with some text under the images. This is what i call 5 star support! Thank you for fixing my issue Serein and keep this service up!

GlossGlamour
Švédsko
Doba používání aplikace: 4 měsíci
Vývojář DSers odpověděl 3. říjen 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

4. prosinec 2023

The customer service I got from Alicia was absolutely amazing. She answered all my questions completely and I left our interaction with no more questions or concerns and 100% clarity. She helped me out tremendously. Thanks, Alicia.

My Store
Spojené státy
Doba používání aplikace: 9 dny
Vývojář DSers odpověděl 5. prosinec 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2. prosinec 2023

Very good customer service, Wendy was so helpful with the problems I had on my store, Totally recommend!

SolvedX
Itálie
Doba používání aplikace: Asi měsícem
Vývojář DSers odpověděl 4. prosinec 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

14. prosinec 2023

Neva was top-notch, very professional and friendly !

CozyParadise
Francie
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 17. prosinec 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

20. prosinec 2023

Todas as vezes que busquei o suporte, tive meu problema resolvido, com um atendimento rápido e atencioso, sempre focado na resolução do problema. Meu ultimo atendimento foi bastante satisfatório com a Wendy.

Lojas Stylus San
Brazílie
Doba používání aplikace: Více než rokem
Vývojář DSers odpověděl 3. leden 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

14. prosinec 2023

Great service and very helpful people in chat!

OkayFocus
Izrael
Doba používání aplikace: 2 měsíci
Vývojář DSers odpověděl 17. prosinec 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team