DSers‑AliExpress Dropshipping , Počet recenzí: 24 763

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
7. srpen 2023

I am consistently impressed by the exceptional quality of customer service provided by this establishment. Without fail, their team is always ready to offer assistance and promptly resolve any issues that may arise. It is with utmost enthusiasm that I wish to extend my commendation to Holly, who stands out as a paragon of support, exemplifying both professionalism and genuine kindness.

Innova
Polsko
Doba používání aplikace: 7 měsíci
Vývojář DSers odpověděl 8. srpen 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

15. červenec 2023

I give Dsers and Lily a 5 star for their customer service. I am a new Shopify store and new to drop shipping. My very first order processing did not go smoothly and I hopped on a chat with Lily, she was able to walk me through the process and was very helpful. Thank you Lily you are a blessing!

SOULY BEANS GIFTS AND THINGS
Spojené státy
Doba používání aplikace: 8 měsíci
Vývojář DSers odpověděl 17. červenec 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

12. říjen 2023

As a new user of DSERS,I encountered an issue and promptly reached out to their live chat support.I was connected with Sylvia,who provided me with professional assistance. My problem was resolved within minutes, and I am extremely satisfied with the service.

FurFly.Store
Spojené království
Doba používání aplikace: 12 dny
Vývojář DSers odpověděl 15. říjen 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

24. srpen 2023

Zoe was a great help and solved my issue. Would definitely recommend to support others. Quick response and was patient. Thank you!

Outstanding World of Goods - Ahmed Ahmed
Spojené státy
Doba používání aplikace: Asi rokem
Vývojář DSers odpověděl 27. srpen 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

17. srpen 2023

Isla was super motivative to help me in all my queries. Isla provided all information needed to provide all solutions.

Thank you very much Isla!

vamospapai30
Brazílie
Doba používání aplikace: 11 měsíci
Vývojář DSers odpověděl 20. srpen 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

26. červenec 2023

I am amazed by the quick and efficient customer service provided by "Irene". Very clear explanation and surprisingly immediate fix of my issue. With that kind of customer support, I feel confident in continuing using DSers after being not so sure. Many Thanks.

LifeHacks
Saúdská Arábie
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 31. červenec 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

27. květen 2023

I recently started using DSers and had the pleasure of working with Raphael. I must say, he did an amazing job assisting me with my queries. His attitude throughout the process was fantastic. Raphael's expertise and willingness to help made my experience with DSers incredibly positive!!!

IG Made Me Buy
Spojené státy
Doba používání aplikace: Více než rokem
Vývojář DSers odpověděl 29. květen 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

22. říjen 2023

had some questions about fulfilling orders through dsers and Serein was absolutely amazing! 10/10 for the support and thank yall so much!

PortaVolt
Francie
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 23. říjen 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

Datum úprav: 6. únor 2024

Alice gave me the best assitence that i have ever got, extreamly paitent, and just know everything to the last point, i hope that every customer service will be like this, really the best one i have ever got, really impressive assitance, just wow.

AROMAFIDER
Izrael
Doba používání aplikace: 8 měsíci
Vývojář DSers odpověděl 31. červenec 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

6. květen 2023

I was trying to add two products together as a variant for a different product and I wanted the product stock to synchronized , I spent so long trying to figure this out because I couldnt find anything helpful, so then I asked for support and Raphael answered within a minute, He helped me a lot, cleared everything up for me, and explained exactly how to do this. I wish all customer service was like this! Thanks Raphael!

BlitzBotz
Spojené státy
Doba používání aplikace: Asi 2 měsíci
Vývojář DSers odpověděl 7. květen 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team