DSers‑AliExpress Dropshipping , Počet recenzí: 24 602

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
20. září 2023

My agent Lucas, was very nice and helped me solve the problem very quickly, I recommend it and thank you.

y2kwear.pl
Polsko
Doba používání aplikace: Asi rokem
Vývojář DSers odpověděl 21. září 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

17. říjen 2023

Fui muito bem atendido pela Serin. muito atenciosa maravilha de atendimento, resolveu meu problema me ajudou muito. com muita paciência e atenção.

She Clik
Brazílie
Doba používání aplikace: Asi 2 měsíci
Vývojář DSers odpověděl 19. říjen 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

11. říjen 2023

As a new user of DSERS,I encountered an issue and promptly reached out to their live chat support.I was connected with Serine,who provided me with professional assistance.My problem was resolved within minutes, and I am extremely satisfied with the service.

Acuity Shop
Keňa
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 12. říjen 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

3. říjen 2023

Contacted the service department for help changing an address. Isak was very helpful and solved my issue immediately. Very satisfied with the service.

Twilight Collections
Spojené státy
Doba používání aplikace: 6 měsíci
Vývojář DSers odpověděl 6. říjen 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

1. říjen 2023

Isla was very helpful in walking me through challenges with account linking, and patiently answering my questions as a new user to the service. I appreciated the detailed instructions, and to the point answers to my questions.

Remedy Zone
Spojené státy
Doba používání aplikace: 7 měsíci
Vývojář DSers odpověděl 3. říjen 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

30. říjen 2023

LUCY
LUCY
LUCY
IS THE BEST PERSON I HAVE EVER TALKED .♥️
HELPED ME SO MUCH WITH ALL MY PROBLEMS AND SOLVED THEM ALL .

Karacalife
Austrálie
Doba používání aplikace: 12 dny
Vývojář DSers odpověděl 31. říjen 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

16. říjen 2023

I recently had the pleasure of using [Serein Agent - in Dsers] and I must say, it exceeded my expectations in every way! From start to finish, the experience was top-notch.

Serein service was exceptional, responsive, friendly, and knowledgeable, making the entire process smooth and stress-free. She truly went above and beyond to address all my questions and concerns.

Aman
Izrael
Doba používání aplikace: Asi 2 měsíci
Vývojář DSers odpověděl 17. říjen 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

16. říjen 2023

I had a pretty woman that helped me fast with every question I asked her. So I will give a Five stars to her)

Pure Pristine
Belgie
Doba používání aplikace: Asi 2 měsíci
Vývojář DSers odpověděl 18. říjen 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

25. září 2023

Navigating the DSers app became a breeze with Krystal’s guidance! Her expertise, patience, and clear solutions turned a daunting task into a smooth and enlightening experience. Krystal went above and beyond to ensure all my queries were addressed, leaving me confident and appreciative of her exceptional support. A true gem in customer service – Krystal’s help was invaluable!

YOU ARE RICH
Itálie
Doba používání aplikace: 11 měsíci
Vývojář DSers odpověděl 26. září 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

21. říjen 2023

I got my first order today for my store agothicuniverse.com & I could not figure out how to upgrade the shipping. I was freaking out but I went to the DSers Chat & Sylvia helped me! She was fast & was able to fix my problem so I could fulfill my order! I'm so happy now! I can't thank Sylvia enough. I first tried going through Ali Express chat but they just told me to cancel the order & didn't know how to fix the shipping but Sylvia sure did!! A++++++++++++++++++++ Kindest Regards, Luna

A Gothic Universe
Spojené státy
Doba používání aplikace: Asi měsícem
Vývojář DSers odpověděl 23. říjen 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team