DSers‑AliExpress Dropshipping , Počet recenzí: 25 022

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
3. září 2023

Alice was very helpful and patient to all my requests and sent me screen shots when i needed/

KindergartenWorld
Izrael
Doba používání aplikace: Asi rokem
Vývojář DSers odpověděl 5. září 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

25. srpen 2023

I want to give a huge shout-out to Isak for providing an outstanding five-star customer service experience. Isak was incredibly professional, prompt, and helpful. She resolved my issue with precision and took the time to ensure I was completely satisfied. Her knowledge and dedication were impressive. Isak is a true customer service superstar! Highly recommend her assistance!

RFE
Spojené státy
Doba používání aplikace: 5 měsíci
Vývojář DSers odpověděl 27. srpen 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

3. srpen 2023

Was not sure if my first customer orders (2x orders) were fulfilled properly. The DSers Customer Service Team contacted me back within minutes and helped me troubleshoot the issue. Jenny from DSers sent me screenshots of the steps I needed to follow making the entire process very easy - THANK YOU Jenny!!

Zephyr
Spojené státy
Doba používání aplikace: 2 měsíci
Vývojář DSers odpověděl 6. srpen 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

11. červenec 2023

minnie was so helpful patient and kind that was able to help me solve my problem! I had rather a small problem but she took the time and looked for what I needed to solve it

crawlmat
Švýcarsko
Doba používání aplikace: 8 měsíci
Vývojář DSers odpověděl 13. červenec 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

14. říjen 2023

Very responsive! Eden was a valuable help during my issue, the instructions were clear!

Petit Crayon
Švýcarsko
Doba používání aplikace: 4 měsíci
Vývojář DSers odpověděl 16. říjen 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

7. červen 2023

Thank you EDEN!!!you were incredibly helpful and very patient. Thank you for assisting me I was very amazed because I have been trying on my own all day. Thank you for your time. I would give you a thumbs up anytime.

LAVISH STYLES FASHION
Spojené státy
Doba používání aplikace: 8 měsíci
Vývojář DSers odpověděl 8. červen 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

31. květen 2023

I was helped by Neva on a payment issue I had with Shopify through DSers and AliExpress. They were honestly very helpful at explaining the process to me and took me step by step explaining everything the whole way.

I also learned so much from them, and now understand how the processing truly works. I hope everybody gets to work with Neva at some point. still cant believe how much i learned from them and how easily it was for them to troubleshoot and help me with my issues

TriFlex Charger
Spojené státy
Doba používání aplikace: Asi 2 měsíci
Vývojář DSers odpověděl 1. červen 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

14. září 2023

The customer service is fast and efficient. Eden was so nice and kind. She responded quickly and fix the problem quickly. I would highly recommend dsers :)

Fur Babies Central
Spojené státy
Doba používání aplikace: 6 měsíci
Vývojář DSers odpověděl 18. září 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

19. leden 2024

Sie hat uns sehr geholfen und sich zeit genommen. Vielen dank !!!!

mysesa
Německo
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 21. leden 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

23. říjen 2023

Excellent support service from Sandy, she was very helpful and responsive and quickly solved multiple issues. Thank you Sandy!

Yastechnology
Saúdská Arábie
Doba používání aplikace: Asi měsícem
Vývojář DSers odpověděl 25. říjen 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team