DSers‑AliExpress Dropshipping , Počet recenzí: 24 846

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
5. duben 2024

Rita was very helpful with an issue i had, walked me through and resolved the problem very efficiently, thank you

Super Savings Outlet
Spojené království
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 6. duben 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

8. březen 2024

Hi I had trouble mapping my shopify product and Olivia helped me step by step and resolved the problem in a few minutes. She was courteous, prompt, knowledgeable and really good. I give her lots of credits and thank her for her help

ModernGadgetStyle
Spojené státy
Doba používání aplikace: 24 dny
Vývojář DSers odpověděl 10. březen 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

20. únor 2024

Sandy did a marvelous job and helped me within minutes with all my problems. She was always kind, nice and supportive. i can definately recommend.

Waldhaus
Německo
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 21. únor 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

16. březen 2024

Using Dsers for my Shopify store has been transformative. It simplifies dropshipping management impressively, making product and order handling as efficient as it gets. Beyond the app's features, the customer support, particularly from Adele, has been exceptional. Her timely, insightful, and friendly assistance has greatly enhanced my experience. A big thank you to Adele and the Dsers team for their fantastic work and for making my ecommerce operations smoother and more productive.

O.TWO.O Cosmetics
Spojené státy
Doba používání aplikace: 18 dny
Vývojář DSers odpověděl 17. březen 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

27. únor 2024

I recently had the pleasure of being assisted by Sally, and I must say, it was an outstanding customer service experience. From the moment our interaction began, Sally demonstrated exceptional professionalism, kindness, and expertise.

Bebê Amado
Brazílie
Doba používání aplikace: 5 měsíci
Vývojář DSers odpověděl 29. únor 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

15. duben 2024

Hi I talked with someone named Wendy she understood my problem and was able to help me right away with step by step instructions.

Custom Styles Buy Pam
Spojené státy
Doba používání aplikace: Asi měsícem
Vývojář DSers odpověděl 16. duben 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

5. duben 2024

There was a problem with the status of my order - Rita was very quick to help, thank you!

HOME WIZARD SHOP
Polsko
Doba používání aplikace: Asi 2 měsíci
Vývojář DSers odpověděl 6. duben 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

17. duben 2024

The program, super, and the operators too, I had problems with payment, but Lina helped me a lot, the issue was resolved, thank you

Gaw-Meow
Ukrajina
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 18. duben 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

21. březen 2024

Rin was very prompt in her replies and was able to address my issues. Good customer service from her

EsLyfe
Singapur
Doba používání aplikace: Více než rokem
Vývojář DSers odpověděl 24. březen 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

22. únor 2024

I have a issue with DSers payment for a order, I contacted DSers via FB messenger and I was contacted immediately and solve the issue very fast, I really appreciate the person behind the screen for your service, you just made my day.

craftyhomeco
Singapur
Doba používání aplikace: Asi měsícem
Vývojář DSers odpověděl 25. únor 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team