Arvostelut (26 259)

Kokonaisarvio
5
Lukumäärä luokitustasoa kohden
  • 98 % arvioista on 5 tähteä
  • 1 % arvioista on 4 tähteä
  • 0 % arvioista on 3 tähteä
  • 0 % arvioista on 2 tähteä
  • 1 % arvioista on 1 tähteä
18. huhtikuu 2024

I just made my very first sale on Shopify and fulfilled it through DSERS. I had a few doubts and wasn't sure how to get answers. Tried the Chat Support on DSERS and I got Raphael. He immediately synced my order from Ali Express and gave me lots of info and tips with well marked screenshots. Seriously helped me. This is awesome and I think I should start sourcing all my products from DSERS. This level of service is mind blowing.
Thank you very much Raphael for being so patient with me and helping me out with the smallest details and info.

eTrixie
Australia
Noin 2 kuukautta sovelluksen käyttöä
DSers vastasi 21. huhtikuu 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

30. toukokuu 2024

I was having trouble connecting my new business account with my DSers without losing my store connections in Shopify. Fortunately, I received support from Isla, which was amazing! She helped me quickly, paying close attention and providing the exact shortcut needed to make this change.​ Im very happy!

LuxeMyCar
Yhdysvallat
Noin kuukausi sovelluksen käyttöä
DSers vastasi 2. kesäkuu 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

30. huhtikuu 2024

Aimee has been extremely helpful in dealing with my product SKU issue in record time. Her replies are quick, clear, and always on point. She's very knowledgeable, kind, friendly, and a great help. She made working with DSers very easy after I'd struggled with my issue for weeks. Glad to see this company taking its customer support really seriously by having great customer support agents. Thank you a lot!

Knotorious
Yhdistynyt kuningaskunta
Noin 2 kuukautta sovelluksen käyttöä
DSers vastasi 5. toukokuu 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

11. toukokuu 2024

Lily was very helpful and patient as we set up my account today. It was a long process and she managed each step of the process with detail and making sure I could follow what was needed easily. I was ready to deactivate and she helped me complete the process.

Thank Us Later
Yhdysvallat
3 kuukautta sovelluksen käyttöä
DSers vastasi 12. toukokuu 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

7. toukokuu 2024

DSers has been a great platform for my business. I also have received great help from Isla because I was looking for a product for days and couldn't find it. I contacted the live support chat option and she was able to find the product within a few minutes. Thanks for your help!

Hello Trendz Co
Yhdysvallat
Noin 2 kuukautta sovelluksen käyttöä
DSers vastasi 8. toukokuu 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

3. toukokuu 2024

I had a fantastic experience with Dsers.com customer support, thanks to Wendy! She was incredibly helpful in resolving my account issues, which allowed me to efficiently manage my customers' orders. I'm truly grateful for her assistance and highly recommend their support team for their prompt and effective service. Thank you, Wendy, for your exceptional help!

Shinell.shop
Uusi-Seelanti
6 kuukautta sovelluksen käyttöä
DSers vastasi 5. toukokuu 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

13. toukokuu 2024

Hey Guys. I had many questions. However Wendy helped answered all those and clarified everything. I must say she is really sweet and helpful. I would give more than 5 stars for the support. Completely happy.

The HomeAmour
Arabiemiirikunnat
Noin 2 kuukautta sovelluksen käyttöä
DSers vastasi 14. toukokuu 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

13. kesäkuu 2024

This is my first placing an order through DSers and I was so confused on where to go or how to do it and Vivian was very helpful and guided me step by step on how to place the order for my customers.

DokiDokies
Yhdysvallat
4 kuukautta sovelluksen käyttöä
DSers vastasi 16. kesäkuu 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

11. kesäkuu 2024

Great app, Selena was very helpful when asking about how to set specialised settings up. Great instant service, would recommend

Temple Of The Gods
Yhdistynyt kuningaskunta
Vuosi sovelluksen käyttöä
DSers vastasi 12. kesäkuu 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

1. kesäkuu 2024

I recently had the pleasure of dealing with Wendy and I must say, the experience was exceptional. I was having some account issues that needed immediate attention, and Wendy was incredibly helpful throughout the entire process.

From the moment I reached out, Wendy’s friendly demeanor and positive attitude made me feel at ease. She listened patiently as I explained my situation, and it was clear that she genuinely cared about resolving my issues. Wendy was not only knowledgeable but also very efficient, quickly identifying the problem and walking me through the necessary steps to fix it.

I’m grateful for Wendy’s assistance and highly recommend her for any account-related support. Thank you, Wendy, for your outstanding service and for going above and beyond to help me out!

Global Grabs
Etelä-Afrikka
Noin kuukausi sovelluksen käyttöä
DSers vastasi 2. kesäkuu 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team