Kokonaisarvio
5
Lukumäärä luokitustasoa kohden
  • 98 % arvioista on 5 tähteä
  • 1 % arvioista on 4 tähteä
  • 0 % arvioista on 3 tähteä
  • 0 % arvioista on 2 tähteä
  • 1 % arvioista on 1 tähteä
12. helmikuu 2024

Fantastic application with incredible customer support.
I spoke to Rena for some clarification, and she was helpful, courteous and solved my issues efficiently. Very fast support whenever we need it.
Very happy with my choice to use DSers.

Art Supply Canada
Kanada
25 päivää sovelluksen käyttöä
DSers vastasi 16. helmikuu 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

28. tammikuu 2024

They are such so helpfull guys and apricate them for all helps and so gratfull service and good and fast i recomend the app thanks a lot and its so easy to fulfill the orders :)

thanks a lotttt

TheMiloTeddy
Espanja
2 kuukautta sovelluksen käyttöä
DSers vastasi 30. tammikuu 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

15. joulukuu 2023

Support agent Chris was fast, friendly and knew the answer to my problem of the search function on the My Product and Import List pages not being able to find many of my products. The solution he offered the first time was correct: Clear the cache data in my browser. I did that and all is well. Thank you, Chris. I am relatively new to DSers and Shopify and over the past 4 months, I've had to chat with many support agents. Chris was the fastest and most helpful. I especially appreciate the ability to do online chat support, as this is critical to making sure my customers don't have a problem with my store. Unfortunately, many other agents don't know their own product, as I have been given inaccurate and flat out wrong answers. Overall, DSers has been improving their product so it is less problematic.

athomeinnovations
Yhdysvallat
8 kuukautta sovelluksen käyttöä
DSers vastasi 17. joulukuu 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

29. maaliskuu 2024

Very helpful and nice. Good support!

Babyskatten
Ruotsi
2 kuukautta sovelluksen käyttöä
DSers vastasi 31. maaliskuu 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

8. huhtikuu 2024

Great costumer service. Easy to operate interface. Love it. Thanks Selena and Chrissy.

Eklipse
Meksiko
2 kuukautta sovelluksen käyttöä
DSers vastasi 9. huhtikuu 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

10. tammikuu 2024

Eden was so amazing she had the best customer service and helped me fulfill my first order ever! Spent almost 2 hours going through everything step by step and was super patient.

Astro Nebula
Yhdysvallat
Noin 2 kuukautta sovelluksen käyttöä
DSers vastasi 15. tammikuu 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

24. maaliskuu 2024

Very nice, fast and professional service, thank you!:)

Modelautofun
Liettua
10 päivää sovelluksen käyttöä
DSers vastasi 25. maaliskuu 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

22. tammikuu 2024

Very useful to be able to talk to someone instantly if any issues arise, i spoke with Isak who helped me instantly to resolve my issue. Thank you Isak for your 5* Service

My Cosy Cub
Yhdistynyt kuningaskunta
Noin 2 kuukautta sovelluksen käyttöä
10. helmikuu 2024

Eden was so responsive and quick, I am glad for solving my problem with importing items, thank you a lot!

Auratrium
Kazakstan
Noin 2 kuukautta sovelluksen käyttöä
DSers vastasi 11. helmikuu 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

24. huhtikuu 2024

100% helpful and quick reply! nice work!

AuroraWave Glow
Kanada
Noin kuukausi sovelluksen käyttöä
DSers vastasi 27. huhtikuu 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team