DSers: Dropship+AliExpress+AI

Great support from Nico!

DSers helped me today to re-install the app on my browser to fix an issue I was having importing products from AliExpress to my Shopify store, Fashion NetClub. The process was smooth and the support was excellent. Special thanks to Nico for the quick and helpful assistance! Highly recommend DSers for anyone doing dropshipping with AliExpress.

— Ruben at Fashion NetClub

Grace was super helpful throughout the whole process. I was struggling to find the right product and get everything set up, but she guided me step by step and made things way easier for me. She was patient, clear, and actually cared about helping me move forward. Really appreciate her support — made a big difference.

Excellent support and very patient customer service.
The support agent spent a lot of time helping me find a better supplier and cheaper shipping options for my dropshipping order. Very professional, kind, and responsive throughout the whole process. Highly recommended!

I had a really positive experience with the DSers customer service team today, especially thanks to Blanca. She was incredibly patient, knowledgeable, and genuinely helpful throughout the entire conversation. Blanca took the time to fully understand my issue and guided me step-by-step with clear, practical solutions that actually worked.

What stood out the most was her professionalism and warm, friendly attitude—it didn’t feel rushed or scripted at all. She made sure all my questions were answered before ending the chat, which gave me a lot of confidence and peace of mind.

Customer support like this makes a huge difference, especially when running an online business. I truly appreciate Blanca’s help and would definitely rate this experience 5 stars. Thank you for the excellent service!

Had a major issue with order cancellations that I couldn't solve on my own. The support team was patient, professional, and found the solution quickly by helping me switch to a better-linked account. Everything is working perfectly now, and my orders are finally going through. Highly recommend DSers not just for the app, but for the amazing support team!

I had an issue with a "test" order and Sandy from DSers was absolutely PHENOMENAL. She was very patient after she found out what I did wrong. She explained what I did, how to correct it and how to move forward. I really appreciate her help. Its very encouraging as a new business owner to know this level of support is available to me. Thank you again SANDY!

I had some issues when an order was being placed between Dsers and Aliexpress. Dsers agent Holly help me get it sorted. It took her a while to figure out I have two Aliexpress accounts and the wrong one was set as the default. Holly was very patient with me and took me through how to fix it step by step. Thank you Holly I would not have been able to figure this out myself. Megan

DSERS é uma ferramenta maravilhosa que facilita em muito a vida do do usuario de Dropshipping, economizando um tempo, e tempo é dinheiro.....os atendentes sao profissionais, prestativos e eficientes quando necessitamos e uma informacao ou acrescentar um produto que nao foi encontrado. Eu recomendo imensamente o seu uso

I recently had a fantastic experience with the support team at DSERS. I was having some trouble navigating the order fulfillment process, but the agentNamed AURORA, who assisted me was incredibly patient and knowledgeable.

Not only did they help me successfully fulfill my pending orders, but they actually took the time to teach me the step-by-step process so I can handle it confidently on my own moving forward. Their guidance was clear, professional, and saved me a significant amount of time.

Great company to do business with!! They are an amazing company and I am so glad I use them for my business. They were available for help in the afternoon on Memorial Day (Monday) when everyone is out at bbq's. They helped me through something that was confusing and hard to figure out. They were there every step of the way. I just couldn't believe the level of customer service. I was so appreciative. And I recommend them to anyone starting a dropship / e-commerce business. Oh and their staff is so friendly too. And this isnt the first time I have needed customer service. Every time they respond extremely quickly and they give screenshots and are so helpful. Thank you so much to them! I am a happy cusomter!