Kokonaisarvio
5
Lukumäärä luokitustasoa kohden
  • 98 % arvioista on 5 tähteä
  • 1 % arvioista on 4 tähteä
  • 0 % arvioista on 3 tähteä
  • 0 % arvioista on 2 tähteä
  • 1 % arvioista on 1 tähteä
20. tammikuu 2024

I ran into an issue where AliExpress could not fulfill my order due to shipping limitation of multiple items. I chatted in via Messenger and Holly was able to successfully solve my problem by teaching me how to split up my order and request separate fulfillments, she taught me something new. Thanks for your help, Holly!

PetNova
Kanada
9 kuukautta sovelluksen käyttöä
DSers vastasi 21. tammikuu 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2. helmikuu 2024

Always there to answer my questions. Each rep ready to assist you with a quick and helpful resolution!

Thank you Jenny hope to get you again!

Nellie's Way Beauty, Inc.
Yhdysvallat
Vuosi sovelluksen käyttöä
DSers vastasi 3. helmikuu 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

17. tammikuu 2024

Excellent app. The best solution I've ever used.
I would also like to express my gratitude for the excellent service provided by Sherry. She is a wonderful person and professional.

Bonasi
Brasilia
Yli 4 vuotta sovelluksen käyttöä
DSers vastasi 18. tammikuu 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2. helmikuu 2024

Im here to thank Lucy for her patience and understanding with all my issues. She smoothly resolved my issues without a problem. She took me step by step though the solution and made my life a whole lot easier. I can't say enough how grateful I am for her help! Anyone would be lucky to have her in their corner every step of the way!

Amour Gala
Yhdysvallat
3 kuukautta sovelluksen käyttöä
DSers vastasi 3. helmikuu 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

26. tammikuu 2024

I want to express my deep gratitude towards Wendy, the Support Specialist at DSERS, who provided me with an exceptionally positive experience! From the moment I reached out to her, her kindness and professionalism were evident.

Wendy demonstrated a profound knowledge of DSERS and took the time to answer all my questions in a clear and concise manner. Her patience and willingness to help me understand the intricacies of the service were truly impressive.

What stood out the most during our interaction was Wendy's kindness and positive attitude. Her friendly demeanor made the experience not only informative but also enjoyable. I truly felt valued as a customer, and her personalized attention made a significant difference.

In summary, my encounter with Wendy as the Support Specialist at DSERS was simply outstanding. It's always a pleasure to deal with such dedicated and friendly professionals. Thank you, Wendy, for your excellent service and for making my experience with DSERS so positive. I will definitely recommend Wendy and DSERS to my colleagues and friends!

ttp0095
Meksiko
6 kuukautta sovelluksen käyttöä
DSers vastasi 28. tammikuu 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

21. tammikuu 2024

Rin Helped me out today through facebook message she was so helpful and it was easy to understand there solution to my shipping settings issue they sent detailed instructions as well as screenshots of how to fix the problem, i'm very impressed with the speed of getting hold of a live person available 24/7 and feel at ease using this service, thank you Rin!

SHANKARA CHÉRIE
Yhdysvallat
4 kuukautta sovelluksen käyttöä
DSers vastasi 22. tammikuu 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

5. tammikuu 2024

Using messenger to contact help was awesome!! Blanca was so helpful and was really quick to help me solve my problem. She also made sure to send me screen shots so I wouldn't get confused with anything. I really appreciate all her help!

shopwise
Yhdysvallat
8 kuukautta sovelluksen käyttöä
DSers vastasi 15. tammikuu 2024

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

1. helmikuu 2024

I had a great customer service experience from Vivian. She solved my problem very patiently and was very easy to chat with. Love how DSers help their clients always in a professional way

normaflix
Tanska
6 kuukautta sovelluksen käyttöä
DSers vastasi 3. helmikuu 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

23. tammikuu 2024

I've had an issue with an order and Marshall picked up my case within seconds. He was patient and professional, resolved the issue quickly. It is great to know that we can be assisted and guided through their live chat.

Timeless Gentleman
Yhdistynyt kuningaskunta
Yli vuosi sovelluksen käyttöä
DSers vastasi 24. tammikuu 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

27. tammikuu 2024

Rin was extremely helpful, resolved my problem straight away and then showed me more steps i would need to take in future that i wasnt aware of.. very fast effective customer service

KingShoppy
Yhdistynyt kuningaskunta
Noin 2 kuukautta sovelluksen käyttöä
DSers vastasi 28. tammikuu 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team