Arvostelut (30 303)

Kokonaisarvio
5
Lukumäärä luokitustasoa kohden
  • 98 % arvioista on 5 tähteä
  • 1 % arvioista on 4 tähteä
  • 0 % arvioista on 3 tähteä
  • 0 % arvioista on 2 tähteä
  • 1 % arvioista on 1 tähteä
7. lokakuu 2024

I recently had the pleasure of being assisted by Zico, and I couldn't be more impressed! Zico was incredibly knowledgeable, patient, and genuinely cared about helping me find the best solution. They took the time to answer all of my questions, provided valuable insights, and made the whole experience seamless and stress-free. I left feeling completely satisfied and confident in my purchase. Thank you, Zico, for going above and beyond – customer service like yours is rare to find! Highly recommend!

gesundziel
Kanada
Noin kuukausi sovelluksen käyttöä
DSers vastasi 10. lokakuu 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

12. lokakuu 2024

The app is ok, but the really good thing is the customer service ! It's finally real people engaged to REALLY help you ! If you have any problems, don't waste time ! They will help you as Blanca do for me !

Big thanks to Blanca for helping me on my mapping problems.

Caption
Ranska
Noin 2 kuukautta sovelluksen käyttöä
DSers vastasi 15. lokakuu 2024



Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

10. lokakuu 2024

I had an issue with syncing shopify and aliexpress. I got it resolved within minutes literally! Lena provided straightforward consulting straight to the point, and very polite. Very helpful, indeed. Thank you DSers for all the support!

My Store
Kazakstan
Noin 2 kuukautta sovelluksen käyttöä
DSers vastasi 15. lokakuu 2024



Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

17. lokakuu 2024

Today, I worked with Vivian on my shipping issues. OMG, I'm absolutely blown away with the amount of information and assistance. When you are starting something new, there's nothing like professional, courteous assistance when your back is against the wall. Vivian makes DSers look good! Thank you again!

Konnected Shop
Yhdysvallat
14 päivää sovelluksen käyttöä
DSers vastasi 20. lokakuu 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

6. lokakuu 2024

Sandy was my advisor and she was a great help. It was my first order and I needed a lot of assistance. But it went well and Sandy was outstanding, not to mention very, very patient. ⭐️⭐️⭐️⭐️⭐️

illait.
Yhdysvallat
11 kuukautta sovelluksen käyttöä
DSers vastasi 10. lokakuu 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

15. lokakuu 2024

I liked this service, it is easy to work with and the interface is not complicated. And when I had questions, I turned to support, the consultant Celia helped me solve my question very quickly and professionally, she was attentive and I received a solution very quickly, Thank you

HolaTrend
Yhdistynyt kuningaskunta
4 kuukautta sovelluksen käyttöä
DSers vastasi 16. lokakuu 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

30. lokakuu 2024

Lucy was great. Was able to help me with everything I needed. No hassle and was really quick. If I have any issues in future I hope to get Lucy again.

FurLuxeFinds
Yhdistynyt kuningaskunta
Noin 2 kuukautta sovelluksen käyttöä
DSers vastasi 31. lokakuu 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

3. marraskuu 2024

I had an exceptional experience with Rin from Dser! She went above and beyond to help me resolve my issue promptly and professionally. Her patience and attention to detail made the whole process smooth and stress-free. Rin’s dedication to customer service truly stands out, and I’m grateful for her assistance. Highly recommend Dser for their excellent support team!

duloho
Yhdysvallat
3 kuukautta sovelluksen käyttöä
DSers vastasi 4. marraskuu 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

16. marraskuu 2024

Good morning. I was desperately in need of help fulfilling an order as I'm fairly new to this game. I was following the lesson with my company and things weren't working for me. A chat appeared in DSers and I connected with AURORA. OMG! What a Godsend! She was so patient and when I was confused or lost she showed me screenshot with direction to get me back on track. I was a previous system trainer with EPIC and she met all the professional training points and more! You have a winner in AURORA. Thanks for the Chat option on a Saturday morning! Anne Rossi

Mementobe
Yhdysvallat
Noin 2 kuukautta sovelluksen käyttöä
DSers vastasi 17. marraskuu 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

27. elokuu 2024

Thank you Wendy from Dser. When I was having technical issues with my store, I turned to their customer service live chat feature. Not only did they quickly resolve a very frustrating issue, but the chat support was very helpful and professional. one of the chat agents. She made things a lot less frustrating. Thank you for quickly resolving my issues!

Shuffs
Malesia
3 kuukautta sovelluksen käyttöä
DSers vastasi 28. elokuu 2024



Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team