Kokonaisarvio
5
Lukumäärä luokitustasoa kohden
  • 98 % arvioista on 5 tähteä
  • 1 % arvioista on 4 tähteä
  • 0 % arvioista on 3 tähteä
  • 0 % arvioista on 2 tähteä
  • 1 % arvioista on 1 tähteä
28. joulukuu 2023

I really enjoy how great support is. They are always very helpful in resolving my issues and consistently providing excellent customer service.

Luxury Palace Interiors
Yhdysvallat
5 kuukautta sovelluksen käyttöä
DSers vastasi 3. tammikuu 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

9. tammikuu 2024

A good app. They helped me with replying in less than 2 minutes. More listener like a friend, I can say. Love it.

Marttup
Kanada
22 päivää sovelluksen käyttöä
DSers vastasi 15. tammikuu 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

15. maaliskuu 2024

Me atendió Sandy para solucionar un problema y varias dudas con Dsers.
Fue muy amable, resolutiva y rápida en la gestión de las incidencias y las dudas.
Muy buen soporte a los clientes.
Muchas gracias!

GOAT Market
Espanja
Noin kuukausi sovelluksen käyttöä
DSers vastasi 17. maaliskuu 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

19. tammikuu 2024

Amity helped me quickly and efficiently, thank you !

Charlotte Lenoir
Ranska
3 kuukautta sovelluksen käyttöä
DSers vastasi 21. tammikuu 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

23. joulukuu 2023

Emma, the support officer, efficiently resolved my issue with Dser to AliExpress. Her assistance was both quick and easy to comprehend. Thanks once again for your help.

SJJ PLUSH
Australia
12 kuukautta sovelluksen käyttöä
DSers vastasi 3. tammikuu 2024

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

6. tammikuu 2024

I'm writing this review to thank Lily who helped me whit my pasword problem, she was fast and direct, thak u dear lily

Mi tienda
Meksiko
29 päivää sovelluksen käyttöä
DSers vastasi 15. tammikuu 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

23. joulukuu 2023

So far the AliExpress app is working better than some other apps out there. The customer service is great. Amity just helped me map out a product and answered another question I had and showed me pictures along the way. I would suggest though that the customer service agents ask clarifying questions instead of assuming. For example, I was trying to save the mapping but was getting an error, instead of asking how far I've gotten in the process, Amity assumed I didn't know how to do it at all.

A Pet Store LLC
Yhdysvallat
Yli vuosi sovelluksen käyttöä
DSers vastasi 3. tammikuu 2024

Hi,

We are incredibly grateful that you took the time out to leave us a review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

30. tammikuu 2024

Great customer service!

Neldera
Alankomaat
Yli vuosi sovelluksen käyttöä
DSers vastasi 1. helmikuu 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

7. helmikuu 2024

App é muito bom, o atendimento foi excelente. Eu recomendo o Dsers! Profissional de qualidade atendendo o chat!!! Muito obrigado Rfimp, seu atendimento foi excelente.

Arysth Store
Brasilia
7 kuukautta sovelluksen käyttöä
DSers vastasi 11. helmikuu 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

20. helmikuu 2024

Really great help from Sandy. She answered my question quickly.

Jardin
Ranska
3 päivää sovelluksen käyttöä
DSers vastasi 21. helmikuu 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team