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It's not as complicated as it sounds. My store is almost completed. It's also good to know that there is AI support available to help me set up preferences. I used a chat agent to ask questions on some major requirements, hey Ellie! It's a pleasure to have a human touch and now I can rest assured of knowing what to do next. I just feel that everything is about to come together. This is still going to be a Grand Opening in my domain. I give DSERS for SHOPIFY 5 STARS rating because I am more confident and ready to go get some sales!
Layla from DSers support genuinely saved my day. I had a batch of orders stuck in "Awaiting Payment" after a supplier change, address validation failures on Polish rural postcodes, and I was pretty confused about how to untangle it all. Layla walked me through every issue patiently — diagnosed the province/city mismatch on AliExpress, tested one of my orders herself to confirm the fix, and flagged that several orders were missing province data so I could fix it at the source. Fast responses, real solutions, no runaround. Exactly the kind of support you hope for when you're stuck. Highly recommend DSers, and huge thanks to Layla specifically.
I’ve been using the DSers app and overall it’s been a great experience
The app is very useful for managing orders and streamlining the whole dropshipping process. What really stood out for me is the customer support, especially Luna, who was incredibly helpful. She quickly understood my issues related to DSers and provided clear, effective solutions. Her support made everything smooth and stress-free.
Highly recommend the app and their support team!
great customer support, friendly and helpful, I had a problem and it was solved. thanks!
Elora was amazing! she answered question in detail, helped me with supplier issues and even found me a new supplier in 2 minutes! Definetly would recommend dsers to anyone starting dropshipping.
Luna from DSers customer support was incredibly helpful. I was stuck with an order that kept showing an error, and she patiently walked me through each step until we were able to submit the order successfully. She explained everything clearly, double-checked the details with me, and made sure I understood how to avoid the same issue in the future. Thanks to Luna, what started as a frustrating problem turned into a smooth and positive experience.
Aimee was extremely helpful and efficient. She replied quickly, understood the issue, and did not give me a generic answer. She genuinely tried to solve the problem, checked what was happening, and actually helped me fix it. I really appreciate her support and the quality of her service.
Esfania did a great job helping me today. I'm completely new and Esfania guided me very well and found solutions almost immediatly. The entire process of opening my store Just Dvinci, getting it operating and processing new orders was made much simpler by how the platforms are linked and have knowledgeable help available 24/7
Fantastic service! Helped me instantly, an actual person not AI.
Incredible app, very easy to use and straight forward
A+++
I’ve had a great experience using DSers for my dropshipping business. The platform works smoothly and the support team is very responsive. Fiona helped me today and provided fast, professional assistance. She understood the issue immediately and resolved it without delay. Really appreciate the quality support — thank you, Sky