DSers‑AliExpress Dropshipping , 24 729 arvostelua
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Great App, easy to use, had a issue and honestly expected to wait for ages for help. Nope, Arwen jumped online, she sent me lots of info including video step by step and sorted it out in under 5 mins. Thank you Arwen, great service. Defo recommend the app
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Alice was incredible support and help with every question I had, answered quickly and made sense, thank you Alice!
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
The customer service provided is excellent, and I highly recommend using the live chat feature. It is always available and consistently effective in resolving issues. Tiffany helped address all my problems and provided clear explanations. Overall, it is a good customer service experience.
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
After having an issue with the length of the SKU's being too long and making it impossible to add product to TikTok I had no other choice but to change platforms. I have over 400 product with multiple variations which I needed to import into the new platform.
I pleaded with DSers to send me a CSV file to make the process an hour rather than weeks, to which I was told they are unable to do so. Which is not true. I think it's terrible customer service to treat people this way just because they have to leave due to the platform not being able to support popular apps such as TikTok.
Hi there
Thank you for taking time to write this feedback to us.
As our customer service mentionned to you, we do not provide this feature.
We understand your frustration, and we will try to keep working in the future to include more and more new features.
Here is the email address & official messenger link if you have some ideas.
support@dserspro.com
https://www.messenger.com/t/DSersOfficial
DSers team
Vielen Dank (Lennon) für das sehr nette gesprich und das ausführliche Erklärung mit Screnshots :)
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Good support
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Service au top! Merci Chrissy, à l'écoute et très gentille
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Really kind and helpful service. Quick reply after my request. Thanks to Blanca!
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Serein is a very good Support Member! She helped very fast and it worked all perfect! Thank you!
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Merci à Adèle pour sa gentillesse surtout un dimanche en fin d'après-midi pour m'avoir aider à résoudre mon problème.
Merci Merci
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team