Kokonaisarvio
5
Lukumäärä luokitustasoa kohden
  • 98 % arvioista on 5 tähteä
  • 1 % arvioista on 4 tähteä
  • 0 % arvioista on 3 tähteä
  • 0 % arvioista on 2 tähteä
  • 1 % arvioista on 1 tähteä
25. huhtikuu 2024

Marry has been extremely helpful. I received support in a few minutes; she guided me through the process and made sure I clicked what I had to click. Highly recommended!

Global Sales & Service Ecommerce
Yhdysvallat
6 kuukautta sovelluksen käyttöä
27. maaliskuu 2024

" I want to highlight the excellent customer service I received through this application. Recently, I encountered a technical issue and an agent promptly assisted me in resolving it. Their responsiveness and professionalism were truly remarkable. It demonstrates the commitment of the team behind this application to provide quality support to its users. Thank you to the team for their invaluable help!"

MyFunnyPaws
Kanada
Melkein 2 vuotta sovelluksen käyttöä
DSers vastasi 31. maaliskuu 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

9. huhtikuu 2024

Thank you so much Wendy for your help!
The man helped me solve my situation!
If only there were more people like this)
Thanks to the team who made this application! 10 stars out of 5

Mellinton Store
Yhdistynyt kuningaskunta
9 kuukautta sovelluksen käyttöä
DSers vastasi 11. huhtikuu 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

22. huhtikuu 2024

Rfimp was excellent in providing quick and effective customer service on messenger. Every time I've asked for help on messenger it is very quick and effective for Dsers/Aliexpress support even on the free plan. Highly recommend it based on customer service.

Ozthentic
Australia
9 kuukautta sovelluksen käyttöä
DSers vastasi 24. huhtikuu 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

10. huhtikuu 2024

Tiffany was extremely helpful in the messenger app. She fixed an issue when I was trying to place an order. She told me to choose a different option and it would still link it to my shopify store. Everything worked out and she was extremely helpful and polite! She allowed me to complete my order for my client within a few minutes. Thank you!! DSERS- Cortney from Sofia Lynn Rose

Sofia Lynn Rose
Yhdysvallat
Noin 2 kuukautta sovelluksen käyttöä
DSers vastasi 11. huhtikuu 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

19. maaliskuu 2024

Aimee helped me solve the problem quickly, been using dsers since 5 years now and the support has always been really quick and supportive! thank you!

otakusheaven
Intia
Yli vuosi sovelluksen käyttöä
DSers vastasi 20. maaliskuu 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

9. huhtikuu 2024

Today I encounter an issue with one supplier that was causing me a little stress so i start a chat with Sandy on support team and wow with the results, a huge help solving the issue plus i learn more stuff on the way thanks to Sandy really recommend this person on support team. Thank you really.

Amaia's Wears
Yhdysvallat
8 kuukautta sovelluksen käyttöä
DSers vastasi 10. huhtikuu 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

5. maaliskuu 2024

Thank you for the excellent service! I recently encountered an issue while transferring a product to Shopify, and your team was amazing in resolving it promptly. I appreciate your professionalism and dedication to customer satisfaction. Keep up the great work!

mon chou chat
Yhdistynyt kuningaskunta
Yli 2 vuotta sovelluksen käyttöä
DSers vastasi 6. maaliskuu 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

18. huhtikuu 2024

I was having issues fulfilling an order for the past 9 hours. Luckily I had Sally with the DSers support team to help guide me through my issue. Not only did she respond fast, but she helped me solve my problem within minutes. She gets a 5 star rating from me!

Velvella
Yhdysvallat
4 kuukautta sovelluksen käyttöä
DSers vastasi 21. huhtikuu 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

7. maaliskuu 2024

I had a question about replacing an order that had been canceled. I was beginning to get worried because I completely deleted the order. I got in contact with Irene from customer support and she fixed the problem literally in seconds! I am very happy, all is good. Thanks again Irene!!

Elegance & Allure
Yhdysvallat
8 kuukautta sovelluksen käyttöä
DSers vastasi 10. maaliskuu 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team