DSers‑AliExpress Dropshipping

Using this for while and sometimes I need assistance! In customer support guy name Rin He's so professional and knows how to handle the situation! 5 stars for him for helping me a lot and for the really quick responses!
thank you so much Rin!

Lucy has helped me out in no time, great support! It's Saturday and she has solved my problem within 3 minutes (from my first message to all done).

THANK you and keep up the good work :)

I recently had the pleasure of interacting with a customer service team, and I must say, it was an outstanding experience! From start to finish, the service I received was top-notch.

First and foremost, the customer service representative I spoke with was not only knowledgeable but also incredibly friendly and approachable. They took the time to listen to my concerns and address each one with care. What stood out the most was their genuine willingness to help and make sure I had a positive experience.

The representative exhibited excellent communication skills, explaining complex information in a clear and understandable manner. This made the entire interaction smooth and efficient. It's refreshing to encounter a customer service team that genuinely cares about its customers.

Moreover, the representative went above and beyond to ensure that all my questions were answered and that I felt satisfied with the resolution. Their patience and dedication to customer satisfaction were truly commendable.

Overall, my experience with the customer service team was nothing short of exceptional. Kudos to the team for fostering a culture of excellent service and for having such lovely and approachable representatives. I feel confident knowing that I can rely on this level of service.

Thank you for setting the standard for exceptional customer service!

I wanted to take a moment to express my utmost satisfaction and appreciation for the outstanding performance of your Dsers Fulfillment Channel. The level of service and efficiency demonstrated by the team has truly exceeded my expectations
I would like to extend my gratitude to Bianca for her help, dedication, and commitment to delivering exceptional service.
Thank you once again for the outstanding service, and I look forward to continuing our successful partnership.

Best Regards,
Lilymeche

i am new to dropshipping. Sally took the time to walk me thru an issue i was having with an order and missing product import.

I had a great experience with Isak. He had lost patience and helped me thoroughly understand the process of fulfilling an order as a new store owner. He was straight to the point, he provided visuals and guided me until completion.

I had a bit of trouble with fulfilling an order but thankfully I chatted with Isla who helped me out in a swift manner!

I'm a new user to DSers, I had some questions and reached out to support. They replied instantly

Sally from support was really helpful by sharing screenshots and guiding me through the process of the issue I'm having it at hand

It was fixed in less than 5 minutes

Ralla was very helpful and professional resolving my issue . You're awesome and made this a very easy process. Thank you!!

Very quick customer service from Isak, he got my problem figured out super quick. Highly recommend