Arvostelut (30 337)

Kokonaisarvio
5
Lukumäärä luokitustasoa kohden
  • 98 % arvioista on 5 tähteä
  • 1 % arvioista on 4 tähteä
  • 0 % arvioista on 3 tähteä
  • 0 % arvioista on 2 tähteä
  • 1 % arvioista on 1 tähteä
26. joulukuu 2023

I recently had the pleasure of interacting with Alice from the customer service team, and I must say the experience was outstanding.

Alice went above and beyond to assist me in resolving a challenging issue I was facing. Her professionalism, patience, and dedication to ensuring customer satisfaction truly stood out. She not only listened attentively to my concerns but also provided clear and effective solutions.

What impressed me the most was Alice's commitment to ensuring that I felt valued as a customer. She took the time to explain the steps involved in resolving the issue and ensured that I was comfortable with the process. Her friendly and positive demeanor made the entire interaction a positive one, turning what could have been a frustrating experience into a seamless resolution.

Alice's exemplary customer service skills reflect well on the company she represents. I truly appreciate her efforts and the high standard of service she provided. In an era where exceptional customer service is a rarity, Alice sets a benchmark that others should strive to achieve.

Thank you, Alice, for your outstanding support and commitment to customer satisfaction. Your efforts have not gone unnoticed, and they have certainly left a lasting positive impression on me.

VibeMaster Pro Shrimp
Australia
5 kuukautta sovelluksen käyttöä
DSers vastasi 3. tammikuu 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

22. helmikuu 2024

It's certanly the best app to Dropshipping ever. I had some doubts and I send a message on Facebook and about 5 minutes they answered me. Adele helped me with the sync Dsers > AliExpress. I really recomend this app and if you have any question you can open a live chat and talk with them.

Cancri
Brasilia
7 kuukautta sovelluksen käyttöä
DSers vastasi 25. helmikuu 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

30. huhtikuu 2024

Awesome platform. I worked with Vivian and she helped me a lot!!!

PUMPBOLIC
Kreikka
4 kuukautta sovelluksen käyttöä
DSers vastasi 5. toukokuu 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

6. joulukuu 2023

Olivia gave me great support today. I was unable to complete an order. She showed me very quickly and very precisely what I needed to do so that I could complete the order. Once again, thank you very much Olivia for your great support.

Self-Benefit
Sveitsi
Vuosi sovelluksen käyttöä
DSers vastasi 7. joulukuu 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

15. tammikuu 2024

This time around my experience was much better with the DSers Customer Support. Olivia took the time to find the correct answer to my issue. In a matter of a few minutes, my issue with my account was resolved. Thank you for the great customer service!

My Store
Yhdysvallat
11 kuukautta sovelluksen käyttöä
DSers vastasi 17. tammikuu 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

29. maaliskuu 2024

Had a technical issue, was really worried I was gonna lose access until I met the wonderful Jenny who resolved the issue very quickly and had me back in very efficiently

TheGreatStuff
Yhdistynyt kuningaskunta
7 kuukautta sovelluksen käyttöä
DSers vastasi 31. maaliskuu 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

23. maaliskuu 2024

I was struggling to understand about mapping products and spoke to Jenny who was super helpful and very quick to respond! I now understand the process and can map my products with ease :)

LOVE LINK LDN
Yhdistynyt kuningaskunta
4 kuukautta sovelluksen käyttöä
DSers vastasi 24. maaliskuu 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

24. helmikuu 2024

DSers has been an absolute game-changer for my dropshipping business on AliExpress. The platform offers a seamless experience, making it incredibly easy to manage orders, track shipments, and streamline the entire fulfillment process.

One of the standout features of DSers is its integration with AliExpress, which allows for swift order placement and automatic tracking updates. This integration has significantly reduced the time and effort required to fulfill orders, ultimately improving efficiency and customer satisfaction.

Moreover, the chat support provided by DSers is exemplary. Whenever I've encountered an issue or had a question, their support team has been quick to respond and incredibly helpful. Their knowledgeable and friendly staff have gone above and beyond to assist me, ensuring that any concerns are promptly addressed and resolved.

Overall, I highly recommend DSers to anyone involved in dropshipping on AliExpress. With its user-friendly interface, seamless integration with AliExpress, and exceptional customer support, DSers has become an indispensable tool for my business.

Thank you!

Digi Drop Store
Yhdistynyt kuningaskunta
Noin 2 kuukautta sovelluksen käyttöä
DSers vastasi 25. helmikuu 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

19. maaliskuu 2024

Thank you Alicia for your help, customer support is available in few minutes, and easy to communicate with by using messenger

LIFESSENTIALS
Yhdistynyt kuningaskunta
5 kuukautta sovelluksen käyttöä
DSers vastasi 20. maaliskuu 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

28. huhtikuu 2024

Custtomer Service was really helpful and now I can rest assured that my issued is solved. Thank you

Soul Little
Australia
2 kuukautta sovelluksen käyttöä
DSers vastasi 29. huhtikuu 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team