Arvostelut (28 889)

Kokonaisarvio
5
Lukumäärä luokitustasoa kohden
  • 98 % arvioista on 5 tähteä
  • 1 % arvioista on 4 tähteä
  • 0 % arvioista on 3 tähteä
  • 0 % arvioista on 2 tähteä
  • 1 % arvioista on 1 tähteä
24. huhtikuu 2024

Aimee was really patient and answered to all my questions

ennaboh
Ranska
Noin kuukausi sovelluksen käyttöä
DSers vastasi 25. huhtikuu 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

17. tammikuu 2024

Many thanks for your fast and great support Krystal! I have rarely experienced such good support. Krystal sent me the right screenshots and instructions immediately and we were able to solve all problems and questions within 10 minutes. Simply amazing!

Essenvio
Saksa
3 kuukautta sovelluksen käyttöä
DSers vastasi 18. tammikuu 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

1. helmikuu 2024

At first I had some trouble figuring out how to set my pricing rules however the support agent Blanca was able to help me figure things out. She was very thorough and helpful in her responses, as well as replied in a timely manner. Thank you for your help Blanca

ZenScalp
Arabiemiirikunnat
Noin 2 kuukautta sovelluksen käyttöä
DSers vastasi 3. helmikuu 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

30. lokakuu 2023

Lucy was amazing thank you for all your help in working out our issue. You were very patient

Cruise Holiday Essentials
Australia
Yli vuosi sovelluksen käyttöä
DSers vastasi 31. lokakuu 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2. lokakuu 2023

⭐⭐⭐⭐⭐ 10/10

I had the pleasure of interacting with Sylvia from Customer Support on Facebook Messenger, and I couldn't be happier with the exceptional service she provided!

From the moment our conversation began, Sylvia demonstrated professionalism, patience, and a genuine commitment to resolving my issue. Her prompt responses and clear communication made the entire process smooth and stress-free.

What truly sets Sylvia apart is her willingness to go above and beyond. She not only addressed my initial inquiry but also took the time to provide me with additional information and helpful tips related to my concern. Her depth of knowledge was impressive, and it's evident that she takes pride in her work.

Moreover, Sylvia's friendly and courteous demeanor made me feel valued as a customer. She listened attentively to my concerns, validated my frustrations, and then worked diligently to find a solution that left me completely satisfied.

In a world where customer service can often be lacking, Sylvia's dedication to excellence truly stands out. She embodies the qualities of a top-tier customer support representative: knowledgeable, patient, responsive, and caring.

I want to express my gratitude to Sylvia and commend her for her outstanding service. She is a shining example of what exceptional customer support should be. Thank you, Sylvia, for making my experience a positive one. Your dedication to your role has not gone unnoticed, and I hope your superiors recognize and reward your outstanding efforts.

I look forward to future interactions with your company, knowing that I can count on the exceptional support provided by professionals like Sylvia. Keep up the fantastic work!

VeridexMarket
Yhdistynyt kuningaskunta
3 kuukautta sovelluksen käyttöä
DSers vastasi 4. lokakuu 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

26. lokakuu 2023

I wrote to dsers for help. Mr. Lucas helped me with everything without any problem. This was my first interaction with dsers, it seemed complicated, but Mr. Lucas made it easy. He talked to me without any problem, despite the million questions I had. He showed patience, and I wish anyone who has a problem would just come across Mr. Lucas

croflu
Puola
4 kuukautta sovelluksen käyttöä
DSers vastasi 28. lokakuu 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

22. huhtikuu 2024

Ralla overdelivered and helped me in a great way!!

BAZARO Aarhus
Alankomaat
18 päivää sovelluksen käyttöä
DSers vastasi 23. huhtikuu 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

19. maaliskuu 2024

Thank you Alicia for your help with the problem. DSers has really Good costumer service.

Kokoflow
Kanada
Noin 2 kuukautta sovelluksen käyttöä
DSers vastasi 20. maaliskuu 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

3. joulukuu 2023

Many thanks to Wendy, who helped me very, very smartly and very quickly to provide my customer reviews, and I am proud of them for being very smart and expert in their work.amazing suport by "Wendy"
I hope that I can get help from Wendy in the next problems, I don't know how, but I hope that there is an invoice for this.

Click To Shine
Yhdysvallat
3 kuukautta sovelluksen käyttöä
DSers vastasi 4. joulukuu 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

4. maaliskuu 2024

Great customer service. Sandy does not deserve a 5 star review but a 6 start review plus a golden star.

Luxoriom
Yhdysvallat
3 kuukautta sovelluksen käyttöä
DSers vastasi 5. maaliskuu 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team