Kokonaisarvio
5
Lukumäärä luokitustasoa kohden
  • 98 % arvioista on 5 tähteä
  • 1 % arvioista on 4 tähteä
  • 0 % arvioista on 3 tähteä
  • 0 % arvioista on 2 tähteä
  • 1 % arvioista on 1 tähteä
6. maaliskuu 2024

Very excellent service, and special thanks to Chrissy for his wonderful effort in solving my problem, as he was very kind and patient. Thank you, Chrissy.

Mallpromax
Yhdysvallat
8 kuukautta sovelluksen käyttöä
DSers vastasi 10. maaliskuu 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

1. maaliskuu 2024

I wanted to change the currency on Dsers and chatted with Jenny who was exceedingly helpful. She fixed the problem right away and I am very satisfied with the service . Great first experience! Thanks again!

Trevenci
Yhdysvallat
23 päivää sovelluksen käyttöä
DSers vastasi 3. maaliskuu 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

29. tammikuu 2024

Had some wonderful customer support today from Jenny, reassured me regarding some remapping to a new supplier, and gave me a better understanding of how it works. thank you Jenny.

Ample Buzz
Yhdistynyt kuningaskunta
Yli vuosi sovelluksen käyttöä
DSers vastasi 30. tammikuu 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

20. helmikuu 2024

Amazing app; Sandy was incredibly helpful & resolved all issues & questions super quickly & efficiently to make sure my business continues to run smoothly. Such good service, I would even hire Sandy if I could!

GRLY
Yhdysvallat
Noin kuukausi sovelluksen käyttöä
DSers vastasi 21. helmikuu 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

5. maaliskuu 2024

It has been a pleasure experience of using Dsers. Their customer service team is fantastic, especially Sherry who answered my questions very clearly and patiently. Dsers is a great platform with powerful features. I highly recommend using Dsers.

My Big Easy Life
Yhdistynyt kuningaskunta
Noin kuukausi sovelluksen käyttöä
DSers vastasi 6. maaliskuu 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

14. maaliskuu 2024

Best app for placing Aliexpress orders in bulk. The customer support replies superfast and Isak helped me within minutes to solve an issue I was experiencing. Very impressive! I highly recommend this app.

SvalkaofSweden
Ruotsi
3 kuukautta sovelluksen käyttöä
DSers vastasi 17. maaliskuu 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

8. huhtikuu 2024

Cynthia is the savior of the night. I got my first sale today after just launching my store and don't know how to fulfill order and so confused with all the steps but "Cynthia" was there for me through all the steps. I am very satisfied as a customer. I highly recommend Dsers to everyone.

Future Of Modern
Kanada
8 päivää sovelluksen käyttöä
DSers vastasi 9. huhtikuu 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

13. helmikuu 2024

Reached out via messenger and within minutes I was able to chat with a real person. Lucy answered all my questions and provided helpful links to further explain. Thanks so much, can't wait to get my new shop open.

Cozy Pnug
Yhdysvallat
Noin kuukausi sovelluksen käyttöä
DSers vastasi 16. helmikuu 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

23. maaliskuu 2024

I had a bit of trouble with fulfilling an order but thankfully I chatted with Isla who helped me out in a swift manner!

HaloLamp
Australia
Noin kuukausi sovelluksen käyttöä
DSers vastasi 25. maaliskuu 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

20. helmikuu 2024

Love this app! Functionality is outstanding, everything works smoothly, especially product mapping.

One thing that deserves a special highlight is Customer Service Team.
Today I had a pleasure of working with Isak. All of my issues were resolved in almost no time. One of the best support I have ever recieved!

Erocult
Saksa
29 päivää sovelluksen käyttöä
DSers vastasi 21. helmikuu 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team