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Extremely Satisfied with Dsers Support – Fast and Helpful
I recently had the opportunity to interact with the support team (Ralla) at Dsers, and I must say that I am extremely satisfied with the experience. The support provided was not only fast but also very helpful, making it a pleasant experience overall.
Right from the beginning, Dsers proved to be efficient in handling my queries. I reached out to their support team via their facebook live chat feature, and I was pleasantly surprised to receive an immediate response. The support agent was courteous and patient, ensuring that I had all the necessary information to resolve my issue.
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
I had a small issue with my Dsers account billing, but Lucy was patient and helped me out.
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
I had a REP named Olivia, and I wanted to let you know she has great customer service! She was polite and professional, as well as informative. She addressed my issues.
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
I had a couple questions about the order fulfillment and Holly from support team was very helpful! Really appreciate it!
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
Great app and very helpful customer service.
Both Sandy and Sans were amazing!
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
Un grand merci à Villanelle pour son efficacité et sa réactivité !
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I'm writing this review for your staff Raphael who has helped me with an major issue that I had with my Shopify account. I couldn't solve my problem for quite a bit, till I reached out to Raphael. He helped me to solve that problem just in minutes. I was very satisfied with his service.
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
I had some confusion on how to work the app but Irene was massively helpful in assisting me and allowing me to understand the issue at hand. Thank you for quick response and patience.
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Blanca was amazing, she was so helpful and answered all my questions and fixed my problems. I wish I can always come to her for help! Thank you guys for kick starting my journey.
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
I encountered some challenges figuring out and configuring things in Dsers, and Raphael was incredibly helpful in addressing all my questions. He took the time to thoroughly explain all the details I needed to know, and the step-by-step information proved to be extremely useful. Thanks!
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team