Arvostelut (30 408)

Kokonaisarvio
5
Lukumäärä luokitustasoa kohden
  • 98 % arvioista on 5 tähteä
  • 1 % arvioista on 4 tähteä
  • 0 % arvioista on 3 tähteä
  • 0 % arvioista on 2 tähteä
  • 1 % arvioista on 1 tähteä
12. syyskuu 2024

I recently encountered a minor issue with Dsers and was pleasantly surprised by their exceptional customer support. When I reached out to their help center, I was greeted by a knowledgeable and patient representative who took the time to understand my problem. They guided me through the process step-by-step, ensuring I was fully equipped to resolve the issue. The level of service I received was truly outstanding and has solidified my trust in Dsers.

BroSis Store
Arabiemiirikunnat
Noin 2 kuukautta sovelluksen käyttöä
DSers vastasi 17. syyskuu 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

21. marraskuu 2024

Super quick support from "Oliva" with my orders problem. And thank you for the guidance!

Paw Sense
Yhdistynyt kuningaskunta
3 kuukautta sovelluksen käyttöä
DSers vastasi 24. marraskuu 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

20. lokakuu 2024

Really helpful Customer service. Solved my problem, took the time to understand my problem and had a lot of patience.

Thank you Chloe

The Pet Supply Hub
Yhdistynyt kuningaskunta
29 päivää sovelluksen käyttöä
DSers vastasi 21. lokakuu 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

1. lokakuu 2024

Blanca was an absolute lifesaver in helping me with DSers and AliExpress integration! She answered all my questions quickly and clearly, making the process so much easier. Her expertise and guidance were spot on—couldn't have done it without her!

TrendyStok
Yhdysvallat
Noin kuukausi sovelluksen käyttöä
DSers vastasi 10. lokakuu 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

17. lokakuu 2024

I reached out for something that had been troubling me for quite some time. Chrissy was very polite and patient helping me work through my issue. I did not expect to hear back so quickly when reaching out for help but was pleasantly surprised to have it solved much sooner than expected.

The Cozy Collar
Yhdysvallat
8 päivää sovelluksen käyttöä
DSers vastasi 20. lokakuu 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

6. lokakuu 2024

The app works perfectly and the support is good too! Thanks Isak for the top service!

Liwolf
Alankomaat
Yli 4 vuotta sovelluksen käyttöä
DSers vastasi 10. lokakuu 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

25. lokakuu 2024

Excellent Service and Friendly Support

I am absolutely impressed with the service that Dsers provides! I especially want to highlight Adele, who is always friendly, helpful, and professional. She answers my questions quickly and thoroughly, without any long waiting times. It’s truly a pleasure to work with a support team that is so dedicated and solution-oriented. Many thanks to Adele and the entire Dsers team for the outstanding service!

Villora
Saksa
5 päivää sovelluksen käyttöä
DSers vastasi 27. lokakuu 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

27. syyskuu 2024

I would recommend Dsers-AliExpress to anyone as it’s a great service and I am super pleased with layout and the service I get for my store and the help centre was on point and thank you Celia for your assistance today

Ryans Archive
Etelä-Afrikka
Noin 2 kuukautta sovelluksen käyttöä
DSers vastasi 8. lokakuu 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

9. lokakuu 2024

Great great great app. The customer support team is outstanding. Especially Jesse who was quick to help us with some urgent fulfillment info. Good stuff!

Activa Day
Yhdysvallat
Noin kuukausi sovelluksen käyttöä
DSers vastasi 15. lokakuu 2024



Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

5. syyskuu 2024

I placed my first order and didn't quite understand some of the process. I reached out to DSer and Chloe help me to understand the process. Chloe appeared to be very knowledgeable and super fast with her response. I felt very secure (as I'm always second guessing myself). She was very patient with me as she answered all of my questions. Thank you for being super fast and understanding!

Reina LEUS
Yhdysvallat
Noin kuukausi sovelluksen käyttöä
DSers vastasi 8. syyskuu 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team