Arvostelut (30 408)

Kokonaisarvio
5
Lukumäärä luokitustasoa kohden
  • 98 % arvioista on 5 tähteä
  • 1 % arvioista on 4 tähteä
  • 0 % arvioista on 3 tähteä
  • 0 % arvioista on 2 tähteä
  • 1 % arvioista on 1 tähteä
8. syyskuu 2024

Rita was the best customer service agent I have met across any form of customer service throughout my life. She went beyond all the measures to make sure the customer is satisfied. She deserves everything for her dedicated service.

Scented Sanctuaries
Saksa
6 kuukautta sovelluksen käyttöä
DSers vastasi 9. syyskuu 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

26. elokuu 2024

When I was having technical issues with my store, I turned to their customer service live chat feature. Not only did they quickly resolve a very frustrating issue, but the chat support was very helpful and professional. Chrissy helped me with my problem and gave me many solutions for it. She was very respectful and nice, I recommend the DSers customer support, if you have any problems.

Iwonda
Saksa
Noin kuukausi sovelluksen käyttöä
DSers vastasi 27. elokuu 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

20. marraskuu 2024

Great customer service. Zico was particularly helpful! Instant responses and logged into my system to fix an error for me.

Woofasa
Yhdistynyt kuningaskunta
21 päivää sovelluksen käyttöä
DSers vastasi 21. marraskuu 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

8. syyskuu 2024

The support team, specifically Rita, was beyond helpful with supporting my store and helping me efficiently solve the issues I was encountering (user error). Cannot saying enough good things about this support team.

Saving Your Kitchen
Yhdysvallat
2 kuukautta sovelluksen käyttöä
DSers vastasi 9. syyskuu 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

30. lokakuu 2024

Esfania is amazing. She answered all my questions with patience and so much clarity. It is really helpful to have an English speaking support. I can understand the replies better. She made many screenshots and communicated clearly, and waited for me to ask as many questions as I needed. I'm grateful that in the same session, I don't have a different person answer me when I have different questions. She is cheerful and a joy to work with. I wish she can sit next to me every time I need help LOL.

Chimes Collection
Australia
8 päivää sovelluksen käyttöä
DSers vastasi 31. lokakuu 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

25. lokakuu 2024

I had a sync issue with my store and Chrissy was able to swiftly resolve the issue and explain what to look for in the future. Chrissy was a pleasure to work with. Great Customer Service!!!

Ubundancy
Yhdysvallat
29 päivää sovelluksen käyttöä
DSers vastasi 27. lokakuu 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

18. syyskuu 2024

I dealt with Bianca and she was nothing short of fantastic. Extremely helpful, kind and responsive and helped me sort my issue out. Highly recommend

Teddy Knows Best
Yhdistynyt kuningaskunta
26 päivää sovelluksen käyttöä
DSers vastasi 7. lokakuu 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

13. lokakuu 2024

very nice chat with Chrissy, he gave me a lot of time to explain and everything what he said was a very big help!! good to see ppls as him/ her witch really deserv more respect !! gz for have him/her a team

P&C Store
Romania
29 päivää sovelluksen käyttöä
DSers vastasi 15. lokakuu 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

18. marraskuu 2024

Holly's service was fantastic, she resolved my problem quickly

Bom Galope
Brasilia
Yli vuosi sovelluksen käyttöä
DSers vastasi 20. marraskuu 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

13. syyskuu 2024

Great and very fast customer service. Also the platform is super easy and straightforward to use to import products from AliExpress!

Lilies of the valley
Yhdistynyt kuningaskunta
5 kuukautta sovelluksen käyttöä
DSers vastasi 17. syyskuu 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team