Arvostelut (7 214)
Tarkenna
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Luokituksen mukaan
Hello,
Thank you for your rating.
Please feel free to share any thoughts you may have on how we can improve.
We are always happy to hear new suggestions,
Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial
DSers team
Hello,
Thank you for your rating.
Please feel free to share any thoughts you may have on how we can improve.
We are always happy to hear new suggestions,
Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial
DSers team
Hi there
Thank you so much for taking the time to leave this rating.
Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.
Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial
DSers team
Hi there,
Thank you for your review, all feedback is important to u.
As you can hopefully see from our other reviews, your situation is the exception and far from our usual high standards. This makes us all the more keen to make sure this gets resolved and doesn’t happen again.
Please drop our customer services team a message via on any below methods
Here is the email address & official messenger link of DSers customer service
support@dserspro.com
https://www.messenger.com/t/DSersOfficial
DSers Team
Maria von DSers hat mir heute extrem gut und schnell geholfen per Live-Chat.Ich kann DSers und Maria sehr empfehlen.
Wendy was very patient and solved my problem. Really appreciate the help and efforts taken by dsers to solve problems. Amazed by 24*7 customer service.
Merci à Teresa efficace et très aimable
“Daryl was amazing!”
He quickly solved my issue and explained everything in a way that actually made sense. Super helpful, patient, and easy to talk to. Really appreciate the support!
Muy buena atención, siempre responden mis solicitudes lo más rápido posible, full recomiendo
Chloe solved my problem. Really helpful and saved me a lot of time
Chloe did amazing job, 1/2 minutes reply and fix! best service!
Chloe from DSers has been amazing! Super responsive, helpful, and always ensures my orders run smoothly. Great communication and reliable service—highly recommend her!
Chloe was super fast ,kind and patience , she helped me a lot ...Thank you!!
It's a wonderful app and they have wondeful assistans as well haha so thank you Fiona for everything. You were amazing and very lovely with me, I'll remember it really like huh ❤️
Great customer Service, Selena was very helpful ⭐️⭐️⭐️⭐️⭐️
Je tiens à vous remercier sincèrement pour l’assistance que vous m’avez apportée. Votre réactivité, votre professionnalisme et votre patience ont grandement facilité le traitement de ma demande.
Je vous suis reconnaissant(e) pour la qualité de votre accompagnement et pour le temps que vous m’avez consacré.
Avec mes salutations les plus distinguées,
Amazing support from Sandra! Super responsive and helpful. She solved my issue quickly and professionally. Thank you DSers team!
Customer service / response time is top notch!
muy atentos y rapidos en responder
Thankyou so much to Aurora for the help to a problem I had spent hours trying to solve today. Aurora was quick to respond, with clear instructions. Will definitely be using the live chat function for support again in the future if needed.
Horrible service placed two order from my store and neither were fulfilled
Huge shout out to Frankie from the Dsers customer service team. He was extremely knowledgeable, quick, and sent screenshots so I could see exactly what he was talking about. He helped me resolve my issue in less than 5 minutes and guided me along every step with patience and skill. 100% the best customer service I've ever received.
Lydia was very helpful and patient. Thanks to her help and support I was able to solve big problem. Truly appreciate her efforts . Thanks a lot again Lydia
Me ha atendido Rita y otras veces otras personas que no recuerdo ahora . Rita ha sido excelente e impecable en sus respuestas ayudándome a solucionar todas las dudas inmediatamente. Así da gusto trabajar con una plataforma como Dsers!
I had a lot of help and a clear understanding on how to operate everything. Thanks to the customer service which was very impressive with response time and the knowledge. THANK YOU 100x OVER!!
very good service, kimi was very helpful
muy buen atencion al cliente
I'm very happy with the support. Wendy was very kind, replied promptly and helped me to solve my problem. Thank you, Wendy!
Excellent customer service. I had a rockstar agent on the line. I had issues for weeks and then finally I got the right per. Yey Dsers
grupo do suporte muito eficiente , fui atendido pelo zico ele foi rapido em solucionar o meu problema recomendo muito a dsers
Rita was a good help for me, she is always available to help and support. Thanks :)
DEsers saved me. more than once! if your a newbie like me. neck deep in digital trouble. and you're 68 yo; this is daunting. Dseers saved me!!
Très professionnel et excellent savoir-faire
Service à l'écoute. Merci à Zoey pour son aide précieux :)
I had the privilege of working with Blanca from the Dsers Support Team, and I’m honestly blown away by the level of service I received. From start to finish, Blanca went above and beyond to ensure that my experience was seamless and that my issues were resolved quickly and effectively.
Blanca was not only incredibly professional but also very patient and understanding. She took the time to listen to all of my concerns and offered thoughtful, clear solutions that were tailored specifically to my needs. What stood out most was her genuine dedication to making sure I was completely satisfied.
Not only did Blanca respond promptly to all of my inquiries, but she also followed up to ensure that everything was running smoothly after the issue was resolved. That level of care and attention to detail is hard to come by these days, and it truly sets Dsers apart.
Blanca’s communication skills are impeccable. She was able to explain complex technical details in a way that was easy to understand, and her calm, friendly demeanor made the entire process feel stress-free. I truly felt supported and valued as a customer throughout the entire experience.
If you’re looking for top-tier customer service, Blanca is the person you want to work with. Her professionalism, knowledge, and dedication to customer satisfaction make her an invaluable asset to the Dsers Support Team. I couldn’t be more grateful for her assistance, and I’m now a loyal customer because of her excellent service.
I had an excellent experience with DSers' support! Aurora was extremely helpful, patient, and quick to resolve my issue with removing a store and guiding me through the next steps. Her service was top-notch, and I really appreciated her clear communication and professionalism. Thank you, Aurora and the DSers team!
Frankie was very helpful and VERY quick. was patient with my frustration as well!
"Daryl has been phenomenal by taking our shop step by step. Great Job
Customer support is fast and helpful! Zoe was really nice.
⭐️⭐️⭐️⭐️⭐️ Outstanding Support from Zoey!
I’m incredibly happy with the service I received from Zoey! From the very beginning, she was attentive, patient, and professional. She answered all my questions clearly and promptly. Her friendliness and dedication made the entire experience smooth and pleasant. ✨
Kudos to the DSers team for having such a great team member! I definitely recommend their support!
Support is outstanding.
Zico was incredibly helpful and professional!
He answered all my questions clearly and patiently. His support made everything much easier to understand. I truly appreciate the excellent service. Highly recommend Zico — thank you again!
CONSIGLIO SANDRA E' UNA PERSONA SPECIALE , GENTILE , PREPARATA E MI AIUTATO PASSO PASSO A RISOLVERE IL PROBLEMA TECNICO CHE NON RIUSCIVO A SCARICARE I PRODOTTI ALIEXPRESS NEL MIO STORE .GRAZIE ECO RISPARMIAREENERGIA N.FRANCESCHINI DIRETT.CEO
Mary
Jun 6, 2025
Thank you, Rita for being so very helpful in solving my problem. I appreciate your kindness and patience with my many questions. I feel confidant that I can now move forward with my project. Thank you so much!
Thank Maria
Super Mitarbeiter schnelle antwort hilfsbereit nette mitarbeiter TOP
Tess was super helpful and kind. She explained everything in a very clear way and answered all my questions quickly. Really appreciated the professional and friendly support ! made everything much easier to follow. Thank you so much Tess!
Sandra from DSers and also her colleagues were extremely helpful and very friendly. They were trying to help me with my problem immediately and found a quick solution. Thank you for the amazing support!
customer service is always on point also really easy to use
Sandra is the best, she's my hero. always responds super quick and get things solved right away.