Arvostelut (7 213)

Kokonaisarvio
5
Lukumäärä luokitustasoa kohden
  • 98 % arvioista on 5 tähteä
  • 1 % arvioista on 4 tähteä
  • 0 % arvioista on 3 tähteä
  • 0 % arvioista on 2 tähteä
  • 1 % arvioista on 1 tähteä
31. joulukuu 2024

Amazing Support from Chrissy!”

Chrissy was incredibly helpful and patient, spending hours explaining everything in detail about the DSers platform. She was professional, kind, and made everything so easy to understand. I’m so grateful for her assistance—she truly went above and beyond. Highly recommend!

TuttoInUno
Italia
3 päivää sovelluksen käyttöä
DSers vastasi 3. tammikuu 2025

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2. syyskuu 2024

I had a bit of a problem this morning with the DSERS/Aliexpress app on Shopify. When I opened it, the screen looked different than usual, and I couldn't get past the Sign-in and Authorize Permissions page it kept refreshing every time I tried to enter my email and password. The options were greyed out, and I was stuck!

Thankfully, Chrissy from live support was a lifesaver. She asked me to send over a screenshot (and I even threw in a screen recording for good measure). Chrissy quickly figured out what was happening and provided me with a solution to access the site. Problem solved!

Thanks so much, Chrissy, for your prompt and friendly help!

bosquetwellnessboutique
Yhdysvallat
Vuosi sovelluksen käyttöä
DSers vastasi 4. syyskuu 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

23. marraskuu 2024

I have been using DSers on all of my stores for the last 2 years and the service is great, I am very happy with it, whenever I need help I can speak to someone very quickly. I have just spoken with Zoe who was very kind and helpful and has fixed my problem very quickly.

ToastyBody
Yhdistynyt kuningaskunta
3 kuukautta sovelluksen käyttöä
DSers vastasi 24. marraskuu 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

7. marraskuu 2024

I had been struggling with an email issue on Dsers for a long time, so I finally reached out to customer service. It turned out to be one of the best decisions I made. Luna, the representative who assisted me, was incredibly patient and provided clear, professional guidance. His responses were quick, and he helped me fully understand and resolve the problem. I never expected such outstanding support—Luna and the Dsers team truly exceeded my expectations. I’m deeply grateful for his help and dedication. It was an amazing customer experience!

sometica
Israel
4 kuukautta sovelluksen käyttöä
DSers vastasi 10. marraskuu 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

21. marraskuu 2024

I was experiencing issues with my orders in DSers due to a new policy in the country where I make sales. The support team was extremely quick and answered all my questions, as well as providing assistance to overcome the problem. I’m very grateful for the support and highly recommend the app.

Piedra Mistica
Brasilia
10 kuukautta sovelluksen käyttöä
DSers vastasi 24. marraskuu 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

9. tammikuu 2025

DSers is amazing! Their response time is super fast, and they’re always ready to help. The platform is user-friendly and makes managing products and orders so simple. Highly recommend!

Glowbia
Yhdysvallat
2 kuukautta sovelluksen käyttöä
DSers vastasi 13. tammikuu 2025

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

20. lokakuu 2024

I've had a great experience using DSers for my dropshipping business. The platform is user-friendly and offers excellent integration with AliExpress and Shopify, making order management seamless. The support team is very responsive and helped me quickly resolve a pricing concern I had with one of my products. They clarified the issue with patience and professionalism, and I truly appreciate their assistance. DSers makes it easy to scale my business, and I highly recommend it to anyone looking to streamline their dropshipping operations.

Blingsteps
Romania
8 kuukautta sovelluksen käyttöä
DSers vastasi 21. lokakuu 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

14. maaliskuu 2025

Es ist ganz simple und einfach anzuwenden, es wird viel Arbeit erspart.
Neva ein/e Support Mitarbeiter/in hat mir heute sehr weitergeholfen und mir so einige Kopfschmerzen erspart, dafür bin ich unendlich dankbar!
Sehr empfehlenswert!!!

PointRelief™
Saksa
6 kuukautta sovelluksen käyttöä
DSers vastasi 17. maaliskuu 2025

Hallo!

Vielen Dank, dass du dir die Zeit genommen hast, deine Erfahrung mit uns zu teilen! Es freut uns sehr, dass Neva dir so gut weiterhelfen konnte und dir den Stress erleichtert hat. Unser Team setzt alles daran, dir den besten Service zu bieten.

Wenn du wieder Unterstützung brauchst, zögere nicht, dich bei uns zu melden. Wir sind jederzeit gerne für dich da!

DSers Team

17. maaliskuu 2025

I have been delighted with the support, they were very attentive, fast and have helped me with such kindness, and best of all, they have solved my problem.

Tienda Santa Holísticos
Argentiina
Noin tunti sovelluksen käyttöä
DSers vastasi 19. maaliskuu 2025

Hello,

Thank you for your kind words and for leaving a review! We're thrilled to hear that you had a great experience with our support team. It's always our goal to provide attentive, fast, and helpful service, and we're so happy to know we could resolve your issue.

Don’t hesitate to reach out if you need further assistance in the future.

DSers Team

15. toukokuu 2025

Excellent sevice
very quick response

Zen Space
Israel
3 kuukautta sovelluksen käyttöä
DSers vastasi 26. toukokuu 2025

Hello,

Thank you for your positive feedback! We’re happy to know you appreciated the quick and excellent service from our team.

If you ever need assistance again, don’t hesitate to reach out.

DSers Team