Arvostelut (30 387)

Kokonaisarvio
5
Lukumäärä luokitustasoa kohden
  • 98 % arvioista on 5 tähteä
  • 1 % arvioista on 4 tähteä
  • 0 % arvioista on 3 tähteä
  • 0 % arvioista on 2 tähteä
  • 1 % arvioista on 1 tähteä
2. joulukuu 2023

Very good customer service, Wendy was so helpful with the problems I had on my store, Totally recommend!

SolvedX
Italia
Noin kuukausi sovelluksen käyttöä
DSers vastasi 4. joulukuu 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

3. maaliskuu 2024

Super application et excellent service client

Novara
Ranska
6 kuukautta sovelluksen käyttöä
DSers vastasi 5. maaliskuu 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

27. marraskuu 2023

Very proud of customer care service. Professional and patience. Gratefull

LUMIINLY
Italia
Yli vuosi sovelluksen käyttöä
DSers vastasi 29. marraskuu 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

11. joulukuu 2023

Thank you Wendy for your help ! You are excellent

Ma Make Préférée
Ranska
9 kuukautta sovelluksen käyttöä
DSers vastasi 12. joulukuu 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

18. tammikuu 2024

Very good customer servis Marshall helped with my questions satisfactorily he answered what I wanted.

BeFitLand
Ranska
3 kuukautta sovelluksen käyttöä
DSers vastasi 21. tammikuu 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

25. tammikuu 2024

Very professional and fast responding. Really appreciate!

Aurora Shop
Yhdysvallat
3 kuukautta sovelluksen käyttöä
DSers vastasi 28. tammikuu 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

26. helmikuu 2024

It was very helpful and super efficient. I 'm really satisfied

Lintellicor
Ranska
8 kuukautta sovelluksen käyttöä
DSers vastasi 27. helmikuu 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

9. tammikuu 2024

thank you Selena for your help , good luck

Oussworld
Italia
12 kuukautta sovelluksen käyttöä
DSers vastasi 15. tammikuu 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

21. huhtikuu 2024

j'ai ete ravis pour ma premiere fois sur cette application. c'est tres simple a comprendre et facile de paramettrer. super geniale!

Kimaxdeal
Yhdysvallat
5 kuukautta sovelluksen käyttöä
DSers vastasi 22. huhtikuu 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

Muokattu 7. maaliskuu 2024

I am profoundly disappointed by the lack of professionalism exhibited by this app and site. Despite my earnest desire for a successful outcome, I find myself encountering serious issues without adequate customer support. Regrettably, I am compelled to express my dissatisfaction, as honesty necessitates it.

This app and site rank among the most disorganized and dysfunctional platforms I've ever encountered. None of the products I added to my store materialized, and the absence of reliable customer service exacerbates the frustration. The instructional videos are of poor quality, leading to further confusion. Navigating the platform feels like a chaotic maze, with constant redirects to AliExpress pages and a glaring lack of organization. Additionally, the exorbitant shipping charges on most items only add to the distress.

In its current state, the app and site are far from user-friendly, making the entire experience overwhelmingly burdensome. Moreover, the authenticity of most reviews appears questionable. While reluctant to leave a negative review, I feel obligated to convey the truth about my disappointing experience.

I AM UPDATING THIS REVIEW TO ASK YOU TO STOP CONTACTING ME WITH BOTS AND EMAILS THAT ARE USELESS! I WANT NOTHING TO DO WITH YOUR APP!

7 Realms Bliss
Yhdysvallat
25 päivää sovelluksen käyttöä
DSers vastasi 5. maaliskuu 2024

Hi there
Thank you so much for taking time to write this feedback to us.

Would you mind reaching out to us with more details about the situation?
Our team tried to contact you via email.
Any more light you could share on what happened and would help us to find the right solution moving forward.

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team