Arvostelut (26 418)
Tarkenna
-
Luokituksen mukaan
Arwen was very helpful and provided a quick solution to my issue. Customer support was friendly :) Thank you!
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
Very quick and efficient support, Olivia. Very courteous too.
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
Super Support. Bin zufrieden.
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
HOLLY GAVE WONDERFUL COSTERMER SERVICE
Hi,
We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!
DSers Team
Bastante desapontado com o Dsers. Eu utilizava Oberlo e infelizmente o Dsers foi o responsável por dar seguimento. No início apesar de alguns bugs principalmente de cookies o Dsers aos trancos e barrancos ajudava. E então no pior momento econômico do Brasil onde varias taxações precisaram ser feitas e nós do drop precisamos nos readaptar a nova realidade, o Dsers decide atualizar taxando o lojista por funções básicas, automáticas e que não exigem manutenção, por pura ganância. Como por exemplo enviar o código de rastreio pro cliente quando o vendedor despacha. De fato eu assim que lançar uma nova ferramenta pretendo me desvincular do dsers. Eu preciso de parceiros e não de sócios pro negócio que eu tenho que trabalhar sozinho.
Bastante desapontado, pois o Dsers já recebe da shopify, não precisava monopolizar o negócio e depois cobrar por isso.
Hi there
Thank you so much for taking time to write this feedback to us, we appreciate your honesty.
We are sorry that our latest update may have caused some issues, and we are working hard to make sure that everything gets solved. We will take this opportunity to keep on improving to ensure that this doesn't happen again.
Please feel free to contact our customer service team for any updates on your situation, or additional questions you may have.
Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial
DSers team
Fantástico a rapidez em que recebemos o suporte, sempre estão dispostos a ajudar fomos atendido pela atendente Myra que nos deu todo o suporte em que precisavamos,realmente estamos começando a usar a Dser e no momento não temos o que reclamar, um ponto em que mais as empresas deixam a desejar é a agilidade no suporte e a Dser nesse ponto nota 10.
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Arwen is the best
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Sou novo na Plataforma, estou conhecendo e descobrindo como utilizar, mas o suporte sempre que preciso, me auxilia sempre com exito, por ora estou satisfeito.
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
WOW service rapide, courtois, polie, la préposée Cynthia tres tres patiente. J'avais beaucoup de difficultés à comprendre et Cynthia fut d'une patience extraordinaire. Merci mille fois. J'espère retomber sur elle la prochaine fois que je vais appeler. Vraiment je ne m'attendais d'obtenir un service si rapide. WOW merci DSers!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Disponibilità e chiarezza! Wendy è stata fantastica è super disponibile ad aiutarti in qualsiasi problema ed incertezza, eccellente servizio clienti. Grazie ancora!
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team