DSers‑AliExpress Dropshipping , 24 824 arvostelua
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Luokituksen mukaan
Rfimp went above and beyond to help me out, one of the best customer service I've ever had. Even though Dsers sucks compared to Oberlo, I'm glad there are some competent support people that work for Dsers.
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Neva was extremely helpful with the questions I had - she supplied screenshots which made it very easy for me to find in my store where to make the changes I wanted to make. I asked her several questions and she answered them fully and quickly. Wish I had known I could contact someone so easily before when I had so many questions. Thanks again Neva!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I had an issue with mapping today. Wasn’t expecting to get help right away. I connected with Aimee immediately. She messaged me! Sent me screenshots and videos of what exactly she did! I really appreciated that so I could figure it out myself the next time I came across this issue.
Thanks so much Aimee!! I really appreciate all your help. Quick, and very helpful and informative!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I've been using DSers since I started dropshipping. The 24k+ 5 star reviews should be proof enough that this is the goto company to work with when dropshipping aliexpress products. Am I've only used the free version!
Today is another example of why I stick with them. I contacted support via messenger and immediately was helped by Wendy. I was looking at my options to move my store to Wordpress and Wendy took the time to show me exactly how I could do that if I decide to make the move. She didn't try to upsell me on anything, just showed me how to do this for free. To get the support so quickly and so friendly is exactly what I needed. So thankful for Wendy's help!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
When i first started using this service it put me on the $19 plan so I wanted to cancel my plan because I didnt wnat it charging me that much anymore. I didn't know it had a basic free plan, but the customer service representative "Aimee" helped me choose a free basic plan to continue using the service. Thank you.
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Great customer service. Aimee was very helpful in answering my questions and getting me to understand a process I was completely lost in. She shared screenshots and videos to help me find on my screen what she was referring to, which helped immensely. Should I ever need help again I hope I get her, because I know I will be getting great service.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I had created test order as I am working with Shopify and Dsers for the first time. The test order went well but I was surprised to find that the order was awaiting processing on the Dsers site. I IM'd customer assistance and the person who helped me was quick and provided a solution as well as explained to me how this is supposed to work. I appreciate the quick response in addressing my issue.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I’ve been using the app for sometime. Almost a year. And while I haven’t starting selling I’ve found the app really easy to use. The functionality is great. I’ve learned so much since I initially installed the app and am discovering new features and resources all this time. I’ve had to reach out to support a few times and their customer server agents are really amazing. They are very patient and knowledgeable. Problems are fixed in just a couple mins so you can move on with your day. Today I spoke with Wendy. She was great! I’m able to keep the chat window open and so I can get help quickly. I’m looking forward to my workday with DSERS today and I know that Wendy will be there if I need her. Thanks Wendy!!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
5 star review! best service for any shopify app i have tried, literally within seconds a support staff super friendly Raphael helped me fix my problem. it was my first problem in months too! thank you Raphael!
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
I had trouble with my products SKU's and stock availability and was completely lost. When my first order came in,I contacted Sylvia and she helped me set up my products and how to fix such issues. It was one of the best customer support experiences I've had in a while, especially since she was only limited to chatting. Thanks again, Sylvia!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team