レビュー (29,982)

総合評価
5
評価レベルごとの件数
  • 評価の98%は5つ星です
  • 評価の1%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2024年9月10日

D-USERS ARE FAMILY, YOU GUYS GET A PROBLEM YOU HAVE GREAT SOLUTION TO MAKE IT HAPPEN FINE LINE QUALITY PRODUCTS SUPPORT D-USERS...

FINE LINE QUALITY PRODUCTS
アメリカ合衆国
アプリの使用期間:7ヶ月
DSersが返信しました 2024年9月12日

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年11月5日

Helpful customer service and doing there best to provide with all kinds of services.

Flexio
オランダ
アプリの使用期間:7ヶ月
DSersが返信しました 2024年11月6日

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年10月15日

I had a problem with my shipping settings and I got a very fast, precise & kind support from Hayley and Dylan, who solved the problem in less than a day. Therefore, I am very satisfied by the customer service. Thanks a lot! Nico

Zenrah
スイス
アプリの使用期間:5ヶ月
DSersが返信しました 2024年10月16日

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024年10月1日

I had a problem today with my Shopify store when connecting to Dsers, I contacted their support and luckily for me I got connected to Luna, I explained my problem and in a couple of minutes she informed me with the steps needed to fix my problem, and then I repeated what exactly what I will to confirm my understanding of the solution, she confirmed and I followed her instruction and in a matter of a minute I was able to log in again to my account, Luna was very helpful, supportive and she even did follow up with me to make sure that my problem is solved, thank you Luna for your amazing support.

fabolite
エジプト
アプリの使用期間:3ヶ月
DSersが返信しました 2024年10月10日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年8月9日

Thank you so much, Rita for your prompt and helpful assistance! Your support was incredibly friendly and efficient, making the process smooth and stress-free. I appreciate your patience and clear instructions.

Keep up the great work, Rita!

Exult Planet
アラブ首長国連邦
アプリの使用期間:5年弱
DSersが返信しました 2024年8月11日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024年11月5日

Hi, I love the app. And the customer service is wonderful. With Sans' help I was able to reimport all the products back to my store quickly. Thanks for everything.

Perlen Wiot
ドイツ
アプリの使用期間:8ヶ月
DSersが返信しました 2024年11月6日

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年10月26日

I had an issue with my Shopify store, and Luna from DSers support was an absolute lifesaver! She was incredibly helpful, patient, and quick to respond to my questions. Luna guided me step-by-step through the solution, making sure I fully understood each part of the process. Her support made a huge difference, and I felt genuinely cared for as a customer.

Big thanks to Luna and the DSers team for their exceptional support and for providing such a fantastic tool that simplifies dropshipping with AliExpress. Highly recommend both the DSers tool and their support team!

All State Market
アメリカ合衆国
アプリの使用期間:約2ヶ月
DSersが返信しました 2024年10月27日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024年9月8日

I had a very positive experience with ZICO ,the support team member. I must say, he is such an adorable Dser Staff who is trying to handle my issue promptly and professionally. From the moment I reached out, he is so patience and provided me with clear guidance and ensured the whole process was as smooth as possible. His prompt responses and attention to detail made me feel confident that my concerns were being taken seriously. I truly appreciate the level of support I received and would highly recommended their services to anyone.

My Happy Paws Haven
オーストラリア
アプリの使用期間:4ヶ月
DSersが返信しました 2024年9月9日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024年9月29日

OMG! Vivian was amazing at supporting me through my struggles! She helped me with every bit and everytime she answered she sounded so kind and nice. She taught me how to fulfill orders manually, with ease. Even though it was my first time we got the order done quick because she was helping me with every step. I literally can't say enough about her. Thank you Vivian, much love.

Adultopolyy
カナダ
アプリの使用期間:29日
DSersが返信しました 2024年10月10日

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2024年9月10日

Great app and you make your life easier with Dsers,
the support is amazing and very quick.
The best by far is Olivia she always finds a solution for my problems!!
Thank you guys.

Pleasure 24-7
ギリシャ
アプリの使用期間:7ヶ月
DSersが返信しました 2024年9月11日

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team