DSers‑AliExpress Dropshipping , 25,411件のレビュー

総合評価
5
評価レベルごとの件数
  • 評価の98%は5つ星です
  • 評価の1%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2024年4月26日

I 100% recommend Dsers! Wendy was very responsive and highly competent; she was also very instructive. I am new to dropshipping and had issues with a supplier while I had ongoing orders. I didn't know that we could switch to another supplier without having to change the information on that supplier's page. Wendy was a tremendous help and supported me from start to finish. She even took initiative to correct a mistake made. She went above and beyond with me. A thousand thanks to WENDY and DSERS

Wisebox
レユニオン
アプリの使用期間:4ヶ月
DSersが返信しました 2024年4月27日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年4月25日

I had an outstanding customer service experience thanks to Neva! Her prompt responses and genuine eagerness to help were truly exceptional. Every step of the way, Neva was not only quick to respond but also incredibly patient and attentive to my needs. She skillfully guided me through my issue and found a perfect solution that exceeded my expectations. It’s rare to encounter such dedicated and effective support. Neva’s professionalism and kindness have made a lasting impression on me, and I highly recommend her services to anyone seeking assistance. Thank you, Neva, for making my experience so positive!

tryAdare
アメリカ合衆国
アプリの使用期間:約2ヶ月
DSersが返信しました 2024年4月27日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024年4月24日

They have 24/7 customer service available on instant messenger, so I always get help in a minute or two of needing it. Very surprising how good the customer service, especially considering how most other companies are very difficult to get in contact with, they give very little info and are generally unhelpful.

These guys are helpful.

Total Weeb
アメリカ合衆国
アプリの使用期間:約1ヶ月
DSersが返信しました 2024年4月27日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024年4月5日

I had an issue when fulfilling my order and received a great support from Irene who was fast and very detailed in helping me.

Soel Shop
ドイツ
アプリの使用期間:1年以上
DSersが返信しました 2024年4月6日

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年5月21日

I would definitely recommend this app to others because the support here is amazing. Blanca was amazing and so helpful. She was patient with me since I am new to all this and I don't know my way around here yet. She reassured me that I can do this and said it's her pleasure to help me out. Blanca should receive 5 stars!!! Thank you again for all your help :)

Purchase With TLC Shop
アメリカ合衆国
アプリの使用期間:21日
DSersが返信しました 2024年5月22日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024年5月20日

I recently contacted DSers customer support regarding an issue I was experiencing, and I must say, I was thoroughly impressed with the level of service I received. From the moment I initiated contact, Wendy from support team was prompt, courteous, and incredibly knowledgeable. She listened attentively to my concerns, provided clear and concise explanations, guided me through the entire process and provided updates on the system for me, what she did went above and beyond my expectation. I am very grateful. Big Thank You to Wendy !!!

Beautymexx
イギリス
アプリの使用期間:2ヶ月
DSersが返信しました 2024年5月21日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年3月30日

I've beeing using Dsers for over a year and they help me a lot with my dropshipping business. Today I use the 24/7 chat service and Krystal was amazing and super supportive. I highly recommend this platform for anyone who wants to start selling online. They are amazing!!!!!

Fabs Beachwear
アメリカ合衆国
アプリの使用期間:8ヶ月
DSersが返信しました 2024年4月1日

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年2月21日

It's been a while since I've been back to Shopify. There is a lot to update.
I had an order and was having trouble mapping. I had to find a supplier first and it was all a process that was new to me. I was very lucky to have help from Irene, and that is to say the least. I was very frustrated and annoyed trying to figure everything out by myself until the great Irene came to my rescue and successfully guided me through the whole process. I want to thank her for hanging in there for me and answering my questions so quickly so I didn't feel more frustrated. She's a keeper! Thanks again!!

Casual Retail Now
アメリカ合衆国
アプリの使用期間:9ヶ月
DSersが返信しました 2024年2月25日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024年4月24日

I had some doubts and contacted Dsers support. Wendy was there to help me resolve all my queries. I really liked the service and everything was resolved. Wendy was quick, polite and very patient. Thank you very much

rosablume
ブラジル
アプリの使用期間:12ヶ月
DSersが返信しました 2024年4月27日

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年4月17日

The application works excellent. Fast and efficient customer service, many thanks to Chrissy for answering all my questions regarding some configuration details. I completely recommend Dsers.

Multiversal Store
チリ
アプリの使用期間:7ヶ月
DSersが返信しました 2024年4月18日

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team