レビュー (31,734)

総合評価
5
評価レベルごとの件数
  • 評価の98%は5つ星です
  • 評価の1%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2025年1月7日

This is my first time using Dser and Zico is the one who helped me complete the task I needed help with. He has very good and fast customer response skills, thanks again

Homey Casa
カナダ
アプリの使用期間:7ヶ月
DSersが返信しました 2025年1月13日

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年12月8日

I've been using the app for a while, haven't had any issues until today. Aimee helped me very quickly and kindly, I was able to get the issue resolved fast.

Thanks for your help

NIGHTMARKET
アメリカ合衆国
アプリの使用期間:1年以上
DSersが返信しました 2024年12月9日

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年12月22日

A very good app, orders are transmitted quickly and the service responds quickly. Due to the update from Aliexpress, I couldn't place an order via my Google Extension, so I wrote to support. Aimee quickly forwarded my ticket and offered me support. Since the support could not react immediately, I deleted and readded Google Extension on my own, after which it worked again. In the evening, Aimee contacted me and offered this procedure. So far nothing to complain about with DSers.

Smeelix
ドイツ
アプリの使用期間:4ヶ月
DSersが返信しました 2024年12月28日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2025年2月9日

I recently had the pleasure of interacting with the DSers customer support team, and I must say, they truly went above and beyond to assist me!
I was facing an issue with my order, and their team responded promptly, listening attentively to my concerns and offering tailored solutions. Their expertise and professionalism were evident throughout our conversation.
Thanks to their dedication and support, the issue was resolved swiftly, and I was able to continue with my business seamlessly. The level of personalized attention and care I received was impressive, to say the least!
Kudos to the DSers customer support team for their outstanding service! Their commitment to customer satisfaction is genuinely appreciated, and I highly recommend DSers to anyone seeking a reliable and supportive partner for their online business needs!

Feline Style
アメリカ合衆国
アプリの使用期間:5ヶ月
DSersが返信しました 2025年2月13日

Hi there,

Thank you for your incredible feedback! We’re absolutely delighted to hear that our customer support team went above and beyond to assist you. Providing prompt, professional, and personalized service is our top priority, and we’re so glad we could help resolve your issue smoothly.

Your kind words and recommendation mean a lot to us! If you ever need any further assistance, don’t hesitate to reach out—we’re always here for you.

DSers Team

2025年2月11日

Luna from DSers was very helpful in solving the problem, I deeply recommend this app for any shopify users to have seamless automation

Aqua Fusion
アメリカ合衆国
アプリの使用期間:8ヶ月
DSersが返信しました 2025年2月13日

Hi there,

Thank you for your wonderful feedback! We’re so glad to hear that Luna was helpful in solving your problem. Your recommendation means a lot to us!

If you ever need any further assistance, don’t hesitate to reach out—we’re always here to help.

DSers Team

2024年12月21日

I had an issue with recovering my account, and I was feeling really frustrated and unsure of how to move forward. But then I got connected with Blanca, and she was absolutely incredible! From the moment she took over, she was super professional, patient, and genuinely helpful.
She walked me through the entire process step by step, and made sure I understood everything. Blanca really went above and beyond to make sure I could recover my account without any hassle, and she did it all with a smile (virtually speaking!). I can honestly say that her customer service is top-notch. It's rare to encounter someone so dedicated and knowledgeable, and I truly appreciate how much she cared about resolving my issue. I’m now back in my account, and it’s all thanks to her!

Kias
アメリカ合衆国
アプリの使用期間:4ヶ月
DSersが返信しました 2024年12月28日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2025年1月20日

It's a great app with fantastic customer support. I've been using it for a few years now. Blanca helped me with my issue very quickly!

Gothic Mist
リトアニア
アプリの使用期間:12ヶ月
DSersが返信しました 2025年1月23日

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2025年1月20日

I worked with Blanca and she was fantastic, intelligent, fast, and super thorough for explaining what i needed to do. incredibly kind and patient as well. 5 stars for sure

MAGA Mart
アメリカ合衆国
アプリの使用期間:11ヶ月
DSersが返信しました 2025年1月23日

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2024年12月15日

I love the simplicity of the explanation that Zina gave me. My experience was easy and effortless, that's a big deal to me. Zina made it easy for me to navigate through the issue I was having and solve the problem. Thank you . I feel secure and at ease using DSer. I am new to this and still figuring my way around. I'm happy with the customer service provided

Everything Is Natural
アメリカ合衆国
アプリの使用期間:4ヶ月
DSersが返信しました 2024年12月23日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024年12月29日

Krystal did an amazing job helping me solve an issue I had on DSERS with fulfilling an order. She knew exactly how to help me and solved my issue very quickly...... I am very grateful for her assistance because I was in a panick and didn't know what to do. Thank you so much. Krystal for your help.

Monique Vernas
アメリカ合衆国
アプリの使用期間:8ヶ月
DSersが返信しました 2025年1月3日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team