レビュー (29,987)

総合評価
5
評価レベルごとの件数
  • 評価の98%は5つ星です
  • 評価の1%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2024年10月30日

Since this is my first purchase, Raphael has helped me with the entire process. I appreciate your professional help

Cabric Shop
アメリカ合衆国
アプリの使用期間:3ヶ月
DSersが返信しました 2024年10月31日

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024年9月19日

so i just started to add my products from shopify and i was stuck on the mapping was just a silly thing i didnt do but Jacinta walked my through step by step was awesome, will update late what i think once i get doing it on my store:)

sleek-selections
カナダ
アプリの使用期間:約1ヶ月
DSersが返信しました 2024年10月7日

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年9月8日

This is the first time I am using the live chat to get some help with my order.
I couldn't place my order because there was some issue with the shipping details.
Gloria was my assistant in the live chat and she did a wonderful job, just a few messages she solved the problem and I could carry on with my order.
Amazing experience and help from Gloria.

GLOUSKIN
イギリス
アプリの使用期間:4ヶ月
DSersが返信しました 2024年9月9日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年10月13日

Chrissy was very helpfull explaining where i was stuck in the process of my webshop. Now i can finally continue! Thanks for the quick response and kind communication!

Angelicpunk
オランダ
アプリの使用期間:6ヶ月
DSersが返信しました 2024年10月15日

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年11月7日

I had the pleasure of working with Chloe from the DSers support team, and I couldn’t be more grateful for her assistance. From start to finish, Chloe was not only knowledgeable but incredibly patient and kind, guiding me through each step with clear and concise instructions. Her professionalism and quick responses made the whole process seamless and stress-free. It’s rare to come across customer service as exceptional as hers, and I truly felt valued as a customer. Thank you, Chloe, for going above and beyond – your support made a real difference, and I look forward to continuing to work with DSers!

MEMECOCO
アメリカ合衆国
アプリの使用期間:約2ヶ月
DSersが返信しました 2024年11月10日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年10月3日

I am extremely satisfied with the service provided by Rfimp. He helped me quickly resolve an issue when importing products from AliExpress to DSers, where the products showed an abnormal status, even though they were fine on the AliExpress platform. Additionally, when mapping products, I received notifications that the product was abnormal, even though the products were good.

Rfimp was extremely ...

Horizon Shop
ブラジル
アプリの使用期間:約1ヶ月
DSersが返信しました 2024年10月10日

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年9月2日

Great customer service from Rita. The problem itself is not fully solved yet, but we now know where to look next to get is solved. Rita guided me professionally and friendly through the process.

omenda
ドイツ
アプリの使用期間:10ヶ月
DSersが返信しました 2024年9月4日

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024年10月17日

I reached out to support for help with something I couldn't figure out on my own. Chloe made it all super easy, she was so helpful and I actually enjoyed the experience of contacting support. She eased all my frustrations.

Five Gleam
アメリカ合衆国
アプリの使用期間:約2ヶ月
DSersが返信しました 2024年10月20日

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年9月14日

Best app under the sun!! Easy to use and most effortless fulfillment or customers order. I LOVE it!!! Also Chrissy is the Best in helping with any questions OR issues. Well the only issue i has was one i created myself.. lol

DollFace Life
アメリカ合衆国
アプリの使用期間:4ヶ月
DSersが返信しました 2024年9月17日

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2024年10月3日

⭐️⭐️⭐️⭐️⭐️

I can't express how grateful I am for Maria's incredible support with my DSER application! From our very first conversation, she showcased not only her extensive knowledge but also her remarkable skills in navigating the application process.

Maria took the time to thoroughly understand my concerns and walked me through every step with clarity and care. Her attention to detail and proactive approach made a world of difference. Thanks to her expertise, I felt empowered and confident in submitting my application.

Beyond her skills, Maria's warm demeanor and unwavering support truly transformed a stressful situation into a manageable one. If you’re looking for someone who is not only highly skilled but also genuinely cares about helping others, look no further than Maria. I can’t recommend her highly enough!

Thank you, Maria, for all your help!

LUSH N BLUSH
アラブ首長国連邦
アプリの使用期間:2ヶ月
DSersが返信しました 2024年10月10日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team