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its the best customer service you can get i was helped by wendy in 20 minutes very helpful and very respectful if i could i would give more stars wendy thank you
Hello!
Thank you so much for your wonderful review! We're thrilled to hear that Wendy provided you with such great service. Our team is always here to assist you, and it’s fantastic to know Wendy made your experience so positive.
If you ever need help again, don’t hesitate to reach out. We’re happy to assist!
DSers Team
I had the pleasure of interacting with Zoe on this app, and I can't express enough how helpful she was. From the moment I reached out, Zoe was incredibly attentive, providing clear and thoughtful responses to all my questions. Her patience and knowledge truly made my experience seamless and enjoyable. She went above and beyond to make sure I had everything I needed, offering insightful advice and practical solutions that really made a difference. Thank you, Zoe, for your exceptional support—you're a real asset to this app!
Hi there,
Thank you for your amazing feedback! We’re thrilled to hear that Zoe provided you with exceptional support and made your experience seamless and enjoyable. Her dedication and knowledge truly make a difference, and we’re lucky to have her on our team!
If you ever need any further assistance, don’t hesitate to reach out—we’re always here to help.
DSers Team
Selena from the DSers support team was amazing at helping figure out why I was encountering issues with fulfilling an order placed via TikTok. She helped me to understand why my order was not fulfilled and what I needed to do find a new seller, and replace the seller. Keep up the good work!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Luna helped me so much with my store today. I was missing a few key things that wouldn't allow products to show on my store. Thank you very much.
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
I've been using DSers for a while now, and it has completely transformed how I manage my dropshipping business. The platform is incredibly user-friendly, allowing me to easily connect with suppliers, manage orders, and automate processes. What I love most is how DSers syncs effortlessly with AliExpress, making it super easy to find reliable suppliers and track stock availability.
The product importation process is fast and straightforward, and the ability to customize pricing rules has been a huge time-saver. DSers also has great customer support that’s responsive and helpful when you need assistance.
Overall, DSers has saved me so much time and effort in running my store efficiently, and I highly recommend it to anyone looking to optimize their dropshipping business!
Hello,
Thank you so much for sharing such a detailed and positive review! We're so glad to hear that DSers has helped transform how you manage your dropshipping business. It's great to know that the platform’s features, like the seamless integration with AliExpress and the efficient product importation process, have made things easier for you.
Our customer support team will also be happy to hear your kind words—it's always wonderful to hear that their assistance has made a difference.
If you ever need further support or have any questions in the future, feel free to reach out. We're always here to help!
DSers Team
I had problems figuring out how to change suppliers in DSres. The Chat help got on the right track with a video showing me step by step how to achieve that.
Thanks for your great support!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
DSers is a great app for sellers that would like a quick, easy way to fulfill orders on Ali Express. And they have great customer service. I needed help figuring out how to do something, and Blanca from customer support showed me in just a few minutes how to do it. Blanca was kind, knowledgeable, and efficient. A very good customer service experience.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Celia provided exceptional support!
She was quick to respond, very knowledgeable, and went above and beyond to help me resolve my issue with product mapping. Her professionalism and friendly approach made the process smooth and stress-free. I really appreciate her guidance and dedication. Excellent customer service, and I highly recommend Celia for anyone needing assistance!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I just had a GREAT DSers dropshipping experince with Aimee. The representative was very patient as this is my first transaction on the platform. Not only did Aimee walk me through what needed to take place to get an ordered fulfilled, I was also provided with tutorial and training links to increase my knowledge and utilization of the platform in the future! Aimee is highlt knowledgable and was able to troucleshoot the mapping issues I was having. I appreciate the assistance and dedication to helping me resolve the challenges. All the best Aimee, you're a Customer Experince STAR!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
"Gloria provided outstanding customer service! She was kind, patient, and very efficient in solving my issue. It’s rare to find such dedication and professionalism. I truly appreciate her help and highly recommend this company!"
Hi there,
Thank you for your kind words! We’re thrilled to hear that Gloria provided you with outstanding service and was kind, patient, and efficient in resolving your issue. We truly appreciate your recommendation and are grateful for your support!
If you ever need assistance again, don’t hesitate to reach out—we’re always happy to help.
DSers Team