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Elora was very helpful when I needed assistance. I am truly happy with the customer service!!
Hello,
Thank you so much for sharing your positive experience! We are thrilled to hear that Elora was able to assist you effectively and provide excellent service. Our customer service team is always here to help, so feel free to reach out anytime you need assistance.
DSers Team
Zoe was great to work with and helped me resolve my issue. Thanks
Hi there,
Thank you for your feedback! We’re glad to hear that Zoe was great to work with and helped resolve your issue. Our team is always here to assist you!
If you ever need help again, don’t hesitate to reach out.
DSers Team
Celia helped me in such a big jam! I was looking for a supplier for a order for hours and couldnt find it. I got connected with celia and she found a supplier for me within 5-10 min! absolutely the best!! thanks again celia!!!
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Omg I'm so grateful. I'm very new to this and I didn't want to waste their time after 30 min but was told I was fine.Stayed on with me for 2 hours wow. helped me every step of the way. Thank you so much.
Hi there,
Thank you for your kind words! We’re so happy to hear that our team was able to guide you every step of the way and provide the support you needed. Your gratitude means a lot to us!
If you ever need any more help, don’t hesitate to reach out—we’re always here for you.
DSers Team
My experience with Zico was very easy, he handled my question within.inutes of my email, also a second email. Highly recommend his service.This was a very nice surprise of customer service. Thank you Zico.
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
Very satisfied with the customer service and Blanca helped me sort out my issue quickly.
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I want to take a moment to express my sincere gratitude for the outstanding support provided by Rita. I was facing a frustrating issue where the payment window in Dsers wasn’t loading fully, which prevented me from processing my order on AliExpress. After trying multiple troubleshooting steps on my own, I reached out to your support team.
Rita’s response was quick, professional, and incredibly efficient. She resolved my issue in just a few minutes, guiding me through the solution with clarity and patience. Her knowledge, dedication, and friendly attitude turned what was a stressful situation into a seamless experience.
Thanks to her, I was able to complete my order successfully and keep my business running smoothly. I truly appreciate her exceptional service and wanted to share my positive experience with your team.
Rita is a fantastic asset to your support team, and I hope she receives the recognition she deserves for her excellent work.
Thank you again, and keep up the great work!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
I am completely new to this whole process, today Aimee helped me with remapping, and currency issues. She was very helpful and very patient. i will be coming back later to organise some other things on my account and hope to have Aimee help me again.
Hi there,
Thank you for sharing your experience! We’re so happy to hear that Aimee was helpful and patient in guiding you through the process. It’s great to know that you felt supported, and we’ll be here whenever you need assistance again!
Don’t hesitate to reach out—we’re always ready to help. 😊
DSers Team
Really surprised with Chrissy job! Extremely quick and kind. Couldn't be a better costumer service! Thank you.
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I just contact the DSers Support with a problem I have and my problem was solved so fast! Chloe answered me directly after I described the problem. She solved it in 5 minutes! This support is priceless! I love it!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team